QUOTE(sjz @ Jun 7 2024, 10:42 AM)
don't trust their CS.
they did assure me no SST RM25 too since i had requested to cancel the card.
later i found out RM25 SST charged to my upcoming statement of the cancelled card.
after call them again to scold, only they waive the RM25 SST realizing is their mistake.
we need to follow up closely.
the reason given by their CS is even more hilarious.
they say due to
high workload, they not yet process the cancellation of card yet..

Based on your tips, i told them next statement, which is about 1 week from now, will be billed GST. MORE WORK to reverse it later. Midnite check, cards disappeared.
I have a better way. Since mine is pledged FD, i'll try withdraw at the branch. Apparently they need to unlock the pledge.
QUOTE(Human Nature @ Jun 7 2024, 10:54 AM)
check eccris if the card is really terminated
Good idea, still there. Maybe few more days. As long as they release my FD, can slow slow argue.