cn share how you apply for additional card?

need fill in anything or docs?

anyone success in cancelling just the mastercard of duo?

This post has been edited by sjz: Nov 16 2022, 07:06 PM

usually if you clear all o/s and call cs request appeal to waive both late payment and finance charge, mostly will get.
but must do immediately and reason state forget and no sms reminder received

This post has been edited by sjz: Nov 17 2022, 02:47 PM

push them more.
give them some pressure.
if the CS unable to or unwilling to solve the problem, ask for his/her name and request talk to their superior

this method sometimes will have prob too, for this A bank.
i kena before, i schedule transfer at certain date and it showed success, so i thought done.
after few days the money returned back to my bank account, seem this A bank having some maintenance and rejected the entire payment .
sender bank say A bank rejected entire transaction and return back the money.

and they dare charge me late charges and finance interest.
i scolded them and tell them if not resolve will report to BNM, and they eventually agree to waive everything.

This post has been edited by sjz: Dec 14 2022, 09:17 AM

ccris record clean.
but they charge late payment and finance fee as it considered no payment.
and "best part" is, they never bother to call me or any reminder.

https://www.affinalways.com/storage/PDF%20A...ign-TnC-Eng.pdf

New EIP 0% 12 months for ALL card members.
Min spend RM2000 single transaction

just call them for EIP conversion.
even filling in this form the process is not automated like some other bank.
its smtg like a contact us form and once we sent to affin for manual processing.

actually my view is better safe than sorry.
it's a good thing to block first rather than let it go thru.

i recall some time ago some bank actually take the hassle to call us to verify transaction they think is suspecious.
now seemed lesser this kind of practice.

as based on other forumers experience, fraudulent transactions involving this particular A Bank is ..
taking a very long and tedious process pending their investigation.

while some other bank will straight credit back the alleged amount pending their investigation.
with a notice they reserve the rights to charge back if the investigation conclude otherwise.

This post has been edited by sjz: Feb 1 2023, 02:24 PM

Actually i hav the same question.
If spend 1667 + 1000 in Feb after 14/2.

In Statement date 14/3.

Will able to get RM80?

Mayb can try it and argue with them if missing RM30 CB.
As the period when we use the card is still under the old cb T&C.
Previously PBB do the same trick.
After you call their CS and argue they grant he missing CB based on old T&C.

i think even now we call CS seek for clarification they can't give a definite answer too ..

This post has been edited by sjz: Feb 11 2023, 02:20 PM

ya. i mean we can only know the real answer on 14 Mar..
even now we call them and ask, not sure will they giv us the exact answer

This post has been edited by sjz: Feb 11 2023, 02:43 PM

Some good news?

https://www.affinalways.com/storage/announc...ing-FAQ-ENG.pdf

Item No. 5:
Note:
Maximum cash back earned from e-Wallet transactions is at RM50 per month.
The cash back earned resulted from this revision will be reflected in April’s statement cycle onwards

This post has been edited by sjz: Feb 12 2023, 09:29 AM

seemed like some typo

should be RM30

This post has been edited by sjz: Feb 12 2023, 04:01 PM

Mine RM50 only.
Despite should get RM80, all transactions done before 12 March.
Will call them to clarify and request for the missing cb

This post has been edited by sjz: Mar 15 2023, 08:53 AM

ya...total RM2668.
my previous month >RM3080
but get RM50 only

This post has been edited by sjz: Mar 15 2023, 09:14 AM

my bad..
i just check & realized its due to my previous statement 0% EIP plan.
as there is an EIP of RM2k, so it deduct the transaction of RM2k and make statement balance below RM3080.
i was thinking all the while spending definitely above RM3080.

so yeah, based on previous statament > RM3080 t&c, RM50 is correct

This post has been edited by sjz: Mar 15 2023, 10:02 AM