Thanks! Helpful as usual. I may apply this after I get my cards, 15k for 6 months. Why not?

Out of curiosity, called CS to check what are the cards got approved. My guts feeling said maybe only Duo or VS was approved... I was right! VS was approved and no information about Duo.

Anyway, I said that is so funny as I applied Duo via online only a sales person came to get thumb print and I applied VS through her.. So, how is that possible? CS asked for the date I applied online and said will check and call me back again, I hope Duo can be easily added since the income requirement is lower than VS. Hopefully can be applied over the phone later.

For those applied two cards, make sure you check to confirm if both cards are approved. Even my sales person also felt strange as she submitted two applications for me.

This post has been edited by fruitie: Sep 9 2020, 05:08 PM

Some people said disappeared means rejected... Check via IVR...

CS just called back and confirmed there is no application for Duo. I told her I'm not in KL, don't ask me to take thumb print verification again.. Then, she gave an email address and asked me to drop an email to try adding via email.. At the same time, my sales person will check with the person that did submission.

At least, the application is approved, so it shouldn't be that difficult to get Duo but just pray hard on the thumb print part...

Luckily I won't take out the Duo cards. OK, they are not good looking cards.

Cannot cancel.

I thought it was already shared, first year need to pay 1xRM 25 for two cards, so discount 50%.

This post has been edited by fruitie: Sep 10 2020, 12:01 PM

As above, should be automatically entitled.

Same lo. Mine also bring IC only, easy job.

OK, back to my missing Duo application issue. It was indeed missing and gone into thin air, nobody can explain why and how. So, my agent sent me the Additional Request Card Application Form to add Duo cards, at least she said no need to take thumb print verification again..

Funny that I applied Duo online and added VS when I met with the agent but only VS was approved.

I am always the lucky one, kena all sorts of issues for any application, not only Affin.

I didn't go to branch to verify anything ah... The agent came to me to get my thumb print and signature, didn't submit any document as well.

This is what happened:
1) Applied Duo via online on 28.08.2020
2) Received call from agent on 01.09.2020 to get my thumb print, she came on the same day. Before she came I told her I wanted to apply for VS too, she said OK. She brought two forms for me to sign.
3) Ding dong for a while due to address issue. Approved on 09.09.2020. Called CS to check what are the cards got approved because somehow my intuition says probably only one card was approved. I was right, only VS was approved, no record of my Duo cards even checked in the system.
4) Filled in form today - 11.09.2020 to add new cards - Duo.

Funny. The whole process was supposedly triggered because I applied online but eventually the application went missing.

I forgot how many times I did, I think only twice too. It appeared on my CCRIS on 03.09, quite fast for me.
Gotta follow up with her then.

Yes, please check how many cards are approved after this. I think probably mine is 1/1000 cases. Even the agent and CS cannot explain as well, how can it happen.

Not for my case. I wanted both VS and Duo but she only submitted VS, for what? Lesser commission for her?

Yes, if rejected will receive SMS based on what the forummers shared here.

I'm not alone then. This is so funny and I really don't know why how can it happen.
Looks like their staffs are prone for mistakes.

Err... Do you understand the whole thing? We applied for both VS and Duo but only VS was approved. If using your example, isn't it better to approve both to get higher commission?

Approval no SMS.

Yes. Fill in eform and someone will contact you.

I supposed the form looks like the one I attached here. Got it from my agent last Friday for my missing Duo cards..
 AdditionalRequestCardApplicationForm.pdf ( 117.44k ) Number of downloads: 26

Yeah, form is updated in September to add in Duo.

How's is that approved two weeks already?

I see, thanks for the information. My application already approved.