I have used all telcos before included U-Mobile and still DiGi is the best. Coverage is strong in my area, luckily I don't come from really rural area.

Torture is a better word to replace reward in this context.

Oh, can change? Then, I also want to change.
How do we call this? Ringing duration?

Maybe I should just use online chat with the customer service.

Alright, will try to explain to the person what I need.
Any charges?


*Login to OCS now.

OK, the OCS said I need to deactivate my voicemail which I have requested him/her to disable for me.
If it is deactivated, it can ring for 30 seconds.

Somehow current one is too short for me, sometimes my phone is in the room while I'm outside, by the time I notice it is already a missed call.

Well, nobody is so free to annoy me. Unless I go and irritate and annoy people first which I don't do this. We are all matured people.

Last time on Hotlink, I also deactivate my voicemail, it is a redundant service for me because nobody left me any voicemail.

At least your clients will leave you voicemail... My case is once it is forwarded to voicemail, then the caller will straight end the call. Gosh, what a redundant service for me. Luckily we are not paying for monthly subscription for this voicemail thingy.

This post has been edited by fruitie: Oct 17 2008, 10:07 PM

Yes, and it follows normal call rate.

I thought missed call notification comes in default?
I think mine has this...

Alright, understood.
Somehow Missed Call Alert is useful, I don't think I'll disable it.
30 seconds will be sufficient for me.

Can choose to have separate OCS.

OK, chatted with online customer officer via D'Chat to have further confirmation.
He said any supplementary lines can register for separate OCS. Do it 2 days after the line is activated. Register OCS just like normal.

However, there are two choices for supplementary line for OCS:

If during the supplementary line registration, you choose for account separation between your main line and supplementary line. That means this will treat the number as a separate account from main line, giving it separate bill, credit limit, bonus points while maintaining benefits between main line and supplementary line. Your supplementary line can have full view on his/her OCS just like the main line's view.

If during the supplementary line registration, you do not choose for account separation, then your supplementary line will have limited view on OCS. Limited access like supplementary lines cannot make any changes to the account using OCS because that can only be done by main line only.

This post has been edited by fruitie: Oct 20 2008, 12:43 AM

That applies to DG50, one flat rate for SMS. However, if you add in that DiGi no. into your FnF list, you can get 1cent of SMS and 10 cent/minute of call. You can add up to 6 FnF for your postpaid.

Yes, I'm using it on my DG50. Free of charge.
But FnF for DiGi postpaid can only add in DiGi no., not like prepaid which can add in other telcos no., and only 6 DiGi no. are allowed for postpaid.
To me is sufficient. RM 0.01/SMS and RM 0.10/minute is cheap.

If you are an existing DiGi prepaid user and wants to switch over to DiGi postpaid, your credit must have at least RM 50 balance. It will deduct in your next bill.

If you plan to do porting, from other telco to DiGi postpaid, it is free of charge. One of the benefits given by DiGi to porting users.

Source: http://www.digi.com.my/switch/why_sub2.html

This post has been edited by fruitie: Oct 22 2008, 10:51 PM

No, as far as I am concerned. Supplementary line doesn't need to pay anything...
Wait I reconfirm with you later. Chat with customer service officer via D'Chat first and update here in minutes.

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Added on October 22, 2008, 11:15 pmOK, update. The customer service officer said supplementary line also need to pay RM 50 but will deduct the prepaid balance at next bill.

This post has been edited by fruitie: Oct 22 2008, 11:15 PM

Ya, every prepaid to postpaid conversion is RM 50.00, regardless it is for main or supplementary line.
Rebate? What did you mean?

This post has been edited by fruitie: Oct 22 2008, 11:32 PM

No problem. D' Chat is another useful tool of DiGi, can straight chat with the officers without making calls. I hate going through the process of pressing 1 for this, 2 for that.

Yes, really free and unlimited. No hidden charge.
Free calls/SMS-es/MMS-es among supplementary lines and main to supplementary lines (vice-versa).

Yes, you really should. This is what my friends are doing, BFs become their main line and all the GFs just become supplementary lines.

See this:


and this: