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 Shopeepay is so dumb

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TSghostcommand
post Aug 18 2020, 05:06 PM, updated 6y ago

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Context - Long time Shopee user here, cos I really like the free shipping with purchase over RM40.

Now they force all customers to use ShopeePay if want free shipping. So I transfer RM500 to Shopeepay.

Then suddenly I can't use the money in my ShopeePay to buy item @ RM480 when checkout, said I exceeded Rm200 transaction limit - wtf la I use so long already and verified my IC should be Rm1k limit

Contacted customer support, they give generic answer, ask me to try shopeepay on a different phone, said my phone not supported, mine Oneplus 6 also cannot? Need customer to have 2 phones? Ask them what phone is supported, no reply.

Damn, gonna go back to Lazada now

This post has been edited by ghostcommand: Aug 18 2020, 05:08 PM
fox_shinoda
post Aug 18 2020, 05:07 PM

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Once you verify settle
TSghostcommand
post Aug 18 2020, 05:08 PM

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QUOTE(fox_shinoda @ Aug 18 2020, 05:07 PM)
Once you verify settle
*
Already verify la bro

Long time user here
Theoutspokenguy
post Aug 18 2020, 05:09 PM

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lucky I not use shopee
Szzz
post Aug 18 2020, 05:09 PM

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limit is 1k for me

you fail verify is it?
Matchy
post Aug 18 2020, 05:09 PM

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I don't see how the phone is not supported... the feature depend on phone and not the account? must be bs reply from the cs. doh.gif
Here to buy
post Aug 18 2020, 05:09 PM

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Parking.

weissPC
post Aug 18 2020, 05:13 PM

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Even with shopee pay, not all items will get free shipping EVEN when it is mentioned in the shop/individual items page - Shopee just say the products don't meet the T&C.
TSghostcommand
post Aug 18 2020, 05:14 PM

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QUOTE(weissPC @ Aug 18 2020, 05:13 PM)
Even with shopee pay, not all items will get free shipping EVEN when it is mentioned in the shop/individual items page - Shopee just say the products don't meet the T&C.
*
Ya I know what you mean, but now I can't even select the damn shopeepay option during checkout that they are forcing people to use

Btw I am verified like since early 2019

customer support said my phone not supported that is why I have Rm200 limit

what kind of nonsense is this

This post has been edited by ghostcommand: Aug 18 2020, 05:15 PM
Coldf3ar
post Aug 18 2020, 05:17 PM

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call again. say you use note 10.
kelvin
post Aug 18 2020, 05:17 PM

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Can withdraw out but need to wait few days.
Stirmling
post Aug 18 2020, 05:23 PM

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same ayam got complain with shopeepay oso.
wan buy item, need use shopeepay for free shipping
so ngam ngam topup price of product so dat can select "pay with shopeepay". lets say RM40, so topup RM40 so can select shopeepay. thought once can select the payment method, the free shipping voucher will negate the +RM3 shipping fee.
manatau still nid to topup another RM3 for the shipping fee so dat you can use the free shipping doh.gif

den felt bodo, in the end RM3 will still stuck in there anyway, so pay without shipping voucher leh.
use that 'stucked' money for other cheaper items leh in the future. noe oredi they plan on having the money stuck in there so you'll keep topup bit more so that your stucked money is not wasted.
(yea i know you can transfer out those money, but if RM3~5 onli in there i'd more likely to just topup a bit more and buy other shiet instead of transferring them out)

ayam tot in the past you can just topup ngam ngam during checkout meh?

and there's those "This item doesn't meet the TnC" bs. wan to reject use of voucher? claim not meet TnC saja dry.gif
ApocalypseSoon
post Aug 18 2020, 05:25 PM

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What version is your android?
U need to buy new phone with the latest version of android.
They do limit the amount based on the android version.

Btw, if somehow u get your shoppe account suspended or banned, u will have hard time getting back your money from ShopeePay.

This post has been edited by ApocalypseSoon: Aug 18 2020, 05:30 PM
rcracer
post Aug 18 2020, 05:26 PM

?????
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I never top up, just checkout time.use shoppee pay and it will top up exact checkout value
TSghostcommand
post Aug 18 2020, 05:30 PM

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QUOTE(ApocalypseSoon @ Aug 18 2020, 05:25 PM)
What version is your android?
U need to buy new phone with the latest version of android.
The do limit the amount based on the android version.

Btw, if somehow u get your shoppe account suspended or banned, u will have hard time getting back your money from ShopeePay.
*
Bro, Android 10, latest version la. My phone is new. Not old.

What kind of BS is this, transaction should be based on Shopee account and not what kind of phone the customer using

I am verified for more than 1 year as well

For sure I will use Lazada from now on

This post has been edited by ghostcommand: Aug 18 2020, 05:31 PM
Bendot
post Aug 18 2020, 05:30 PM

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Uninstall shoppee aps from your phone and reinstall ...i did that and problem solved
ShadowR1
post Aug 18 2020, 05:32 PM

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QUOTE(ghostcommand @ Aug 18 2020, 05:06 PM)
Context - Long time Shopee user here, cos I really like the free shipping with purchase over RM40.

Now they force all customers to use ShopeePay if want free shipping. So I transfer RM500 to Shopeepay.

Then suddenly I can't use the money in my ShopeePay to buy item @ RM480 when checkout, said I exceeded Rm200 transaction limit - wtf la I use so long already and verified my IC should be Rm1k limit

Contacted customer support, they give generic answer, ask me to try shopeepay on a different phone, said my phone not supported, mine Oneplus 6 also cannot? Need customer to have 2 phones? Ask them what phone is supported, no reply.

Damn, gonna go back to Lazada now
*
LOL ... I oledi jump ship to Lazada since they force customer to use shopeepay for the free shipping ... shopeepay can go fly kite.
budi1413
post Aug 18 2020, 05:32 PM

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lazada bestest.
labamba
post Aug 18 2020, 05:32 PM

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QUOTE(ghostcommand @ Aug 18 2020, 05:14 PM)
Ya I know what you mean, but now I can't even select the damn shopeepay option during checkout that they are forcing people to use

Btw I am verified like since early 2019

customer support said my phone not supported that is why I have Rm200 limit

what kind of nonsense is this
*
Try logging on using your pc and buy. If still cannot then screw them.

emburrar
post Aug 18 2020, 05:32 PM

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try use ipong
TSghostcommand
post Aug 18 2020, 05:33 PM

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QUOTE(ShadowR1 @ Aug 18 2020, 05:32 PM)
LOL ... I oledi jump ship to Lazada since they force customer to use shopeepay for the free shipping ... shopeepay can go fly kite.
*
Ya from now on I go back to Lazada.

The customer service gave me bullshit answer also, I can't brain it
TSghostcommand
post Aug 18 2020, 05:34 PM

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QUOTE(labamba @ Aug 18 2020, 05:32 PM)
Try logging on using your pc and buy. If still cannot then screw them.
*
Same I tried phone first. Then PC. Then I contact customer support.

Shopeepay can go fk itself
Zack_Fair
post Aug 18 2020, 05:37 PM

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Shopee has the most shitest customer service
PJng
post Aug 18 2020, 05:37 PM

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wadepak buy thing related to phone
Btw i don have shopee
Sha91
post Aug 18 2020, 05:38 PM

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Wow, didn’t know got transaction limit.
korangar
post Aug 18 2020, 05:38 PM

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normal, last time i top up 1k then the item out of stock so i withdraw the money. then shopee freeze my top up, saying unusual act with my credit card top up. Need me to send them email to unlock it.

but i still buy at Shopee if the price is good..lol
TSghostcommand
post Aug 18 2020, 05:40 PM

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QUOTE(korangar @ Aug 18 2020, 05:38 PM)
normal, last time i top up 1k then the item out of stock so i withdraw the money. then shopee freeze my top up, saying unusual act with my credit card top up. Need me to send them email to unlock it.

but i still buy at Shopee if the price is good..lol
*
I top up by bank-in, not credit card.

If they freeze my withdrawal, I'm gonna fk them mad.gif
Pop The Bubbles
post Aug 18 2020, 05:41 PM

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lazada can use touch n go... so convenient.
Topet
post Aug 18 2020, 05:42 PM

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QUOTE(ghostcommand @ Aug 18 2020, 05:06 PM)
Context - Long time Shopee user here, cos I really like the free shipping with purchase over RM40.

Now they force all customers to use ShopeePay if want free shipping. So I transfer RM500 to Shopeepay.

Then suddenly I can't use the money in my ShopeePay to buy item @ RM480 when checkout, said I exceeded Rm200 transaction limit - wtf la I use so long already and verified my IC should be Rm1k limit

Contacted customer support, they give generic answer, ask me to try shopeepay on a different phone, said my phone not supported, mine Oneplus 6 also cannot? Need customer to have 2 phones? Ask them what phone is supported, no reply.

Damn, gonna go back to Lazada now
*
Kena sekali, pergi mampus la shopeepay
ShadowR1
post Aug 18 2020, 05:44 PM

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QUOTE(ghostcommand @ Aug 18 2020, 05:33 PM)
Ya from now on I go back to Lazada.

The customer service gave me bullshit answer also, I can't brain it
*
Err ... one thing bout Lazada I dont like ... wait till you need to talk to CS ... viola ... you get a bot bangwall.gif
ShadowR1
post Aug 18 2020, 05:47 PM

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QUOTE(Pop The Bubbles @ Aug 18 2020, 05:41 PM)
lazada can use touch n go... so convenient.
*
Yup, just a click away.

QUOTE(ghostcommand @ Aug 18 2020, 05:34 PM)
Same I tried phone first. Then PC. Then I contact customer support.

Shopeepay can go fk itself
*
Lol ... calm your tits ... but yea ... they can go fark them self for forcing customer to use shopeepay.
IcyDarling
post Aug 18 2020, 05:54 PM

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Shopee or Lazada also very siens to use. All customer service protect their seller only... Call already cakap ini tak ngam procedure, itu memang kita punya way. Kena jerit sampai manager datang baru boleh settle.

Bila Amazon mau mari Malaysia. Lama takde experience full-refund. Lagi with the return delivery paid for by Amazon
AhMoon
post Aug 18 2020, 05:55 PM

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The dumb thing about Shopeepay is the 1K limit. And to make it even dumber, most of the attractive vouchers required payment mode to be Shopeepay only. So if wanna buy something that costs RM1000.01, cannot use Shopeepay, cannot use those vouchers. Talked to their Customer Service before about this issue, gave them some feedback, and in return they told me reason they do this is to prevent "money laundering & scam". Don't really understand what they mean by that (smells more like BS actually), straight I switched to Lazada App and purchased the item that I wanted to purchase, settled!
birain
post Aug 18 2020, 06:02 PM

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QUOTE(ShadowR1 @ Aug 18 2020, 05:44 PM)
Err ... one thing bout Lazada I dont like ... wait till you need to talk to CS ... viola ... you get a bot  bangwall.gif
*
you use keyword "live chat" or "live agent".
nazrul90
post Aug 18 2020, 06:02 PM

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QUOTE(Stirmling @ Aug 18 2020, 05:23 PM)
same ayam got complain with shopeepay oso.
wan buy item, need use shopeepay for free shipping
so ngam ngam topup price of product so dat can select "pay with shopeepay". lets say RM40, so topup RM40 so can select shopeepay. thought once can select the payment method, the free shipping voucher will negate the +RM3 shipping fee.
manatau still nid to topup another RM3 for the shipping fee so dat you can use the free shipping doh.gif

den felt bodo, in the end RM3 will still stuck in there anyway, so pay without shipping voucher leh.
use that 'stucked' money for other cheaper items leh in the future. noe oredi they plan on having the money stuck in there so you'll keep topup bit more so that your stucked money is not wasted.
(yea i know you can transfer out those money, but if RM3~5 onli in there i'd more likely to just topup a bit more and buy other shiet instead of transferring them out)

ayam tot in the past you can just topup ngam ngam during checkout meh?

and there's those "This item doesn't meet the TnC" bs. wan to reject use of voucher? claim not meet TnC saja dry.gif
*
System bodo. When I want to use ShopeePay for free shipping voucher. System don't allow because the default previous payment is selected like Bank Transfer. So can't ngam put the exact value for total price. You need to put the total price before shipping voucher apply. After put total extra amount, found out the free shipping voucher don't valid to use at all.

Sial lahanat punya system. Want to verify IC also very hassle and dumb. Can't upload the pic I took to verify. Fuck you Shopiss. Even the web desktop system is so dumb. You can add items to Fav/Wish list but you can't browse the Fav/Wishlist in desktop browser.
ShadowR1
post Aug 18 2020, 06:08 PM

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QUOTE(birain @ Aug 18 2020, 06:02 PM)
you use keyword "live chat" or "live agent".
*
Customer Care -> Contact Us / Chat -> CLEO = Bot
Attached Image

Boxed in RED ... all end up to CLEO aka Lazada Bot.

How do you chat with a person ?

zeese
post Aug 18 2020, 06:10 PM

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QUOTE(nazrul90 @ Aug 18 2020, 06:02 PM)
System bodo. When I want to use ShopeePay for free shipping voucher. System don't allow because the default previous payment is selected like Bank Transfer. So can't ngam put the exact value for total price. You need to put the total price before shipping voucher apply. After put total extra amount, found out the free shipping voucher don't valid to use at all.
haha.. it got me too.. bangwall.gif
andrekua2
post Aug 18 2020, 06:12 PM

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Still using both... And also reload to their wallet.. annoying but because cheapskate RM5 shipping, no choice lor.

Lazada too... Reload to their wallet because want play pop balloon. Reload 1.2k also won nothing but lousy useless voucher. Spent is confirm spent one, but sometimes greed for a bit more.
andrekua2
post Aug 18 2020, 06:14 PM

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QUOTE(AhMoon @ Aug 18 2020, 05:55 PM)
The dumb thing about Shopeepay is the 1K limit. And to make it even dumber, most of the attractive vouchers required payment mode to be Shopeepay only. So if wanna buy something that costs RM1000.01, cannot use Shopeepay, cannot use those vouchers. Talked to their Customer Service before about this issue, gave them some feedback, and in return they told me reason they do this is to prevent "money laundering & scam". Don't really understand what they mean by that (smells more like BS actually), straight I switched to Lazada App and purchased the item that I wanted to purchase, settled!
*
1.5k or 1k? I heard is 1.5k after verify? I also want to use when want to buy smartphone last month then found out about the limit. They scare ppl game their system.
Oltromen Ripot
post Aug 18 2020, 06:17 PM

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I already switched from shopee to lesapda.

I hate that Shopee vouchers must only use with select Mall and Preferred traders.

And you should try paying with BigPay card. Amount withheld but will never appear inside ShopeePay. BigPay also advised don't use with ShopeePay because it will get fucked up and need 7 days to reimburse.
h4r8_kIlLeR
post Aug 18 2020, 06:27 PM

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Lol phone sampah... Kasi buang saja bro.
james.6831
post Aug 18 2020, 06:36 PM

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yea shopee nowadays no more free shipping sighz...mahal ahhhh
LamboSama
post Aug 18 2020, 06:41 PM

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laugh.gif I wouldn't use shopeepay/lazada wallet for anything above rm50.
Later they refund into the wallet and you have to figure out what to use it on.
Heroicage
post Aug 18 2020, 07:03 PM

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ShopeePay = 1, TS= zero.

joke on who?.
JimbeamofNRT
post Aug 18 2020, 07:05 PM

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QUOTE(Coldf3ar @ Aug 18 2020, 05:17 PM)
call again. say you use note 10.
*
they captured your IMEI # already lah when you are using your hp

from there they know your hp model, your hp number, your current location etc

so.... cool2.gif


JimbeamofNRT
post Aug 18 2020, 07:08 PM

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QUOTE(ghostcommand @ Aug 18 2020, 05:30 PM)


For sure I will use Lazada from now on

*
one thing tak syiok when using lasapda is when u kenot choose your delivery partner

my place poslaju is number #1

j&t is kinda hit and miss
ykj
post Aug 18 2020, 07:10 PM

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Worse is they force free shipping available for shopee pay only
JimbeamofNRT
post Aug 18 2020, 07:11 PM

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QUOTE(AhMoon @ Aug 18 2020, 05:55 PM)
The dumb thing about Shopeepay is the 1K limit. And to make it even dumber, most of the attractive vouchers required payment mode to be Shopeepay only. So if wanna buy something that costs RM1000.01, cannot use Shopeepay, cannot use those vouchers. Talked to their Customer Service before about this issue, gave them some feedback, and in return they told me reason they do this is to prevent "money laundering & scam". Don't really understand what they mean by that (smells more like BS actually), straight I switched to Lazada App and purchased the item that I wanted to purchase, settled!
*
actually come to think of it also true

if u money launderer u know these platforms really gooding to wash your $ one

create phantom buyers using fake prepaid registered numbers , send empty 75 inch imaginary tv to poslaju dropship kiosk, repeat



but they also got team to detect these game
JimbeamofNRT
post Aug 18 2020, 07:14 PM

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QUOTE(Oltromen Ripot @ Aug 18 2020, 06:17 PM)
I already switched from shopee to lesapda.

I hate that Shopee vouchers must only use with select Mall and Preferred traders.

And you should try paying with BigPay card. Amount withheld but will never appear inside ShopeePay. BigPay also advised don't use with ShopeePay because it will get fucked up and need 7 days to reimburse.
*
i use cimb card , seller cancelled my order to shit lame excuse, I got my refund next working day



bigpay leceh lah so many hidden charges one
Reality740716
post Aug 18 2020, 07:14 PM

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Say free shipping ... kepala otak shopee , when go to get free shipping .. say can't use .. when it's 3 digit to pay and it's not RM 10/20 or like that . It's RM 200
limfreelance
post Aug 18 2020, 07:29 PM

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woo change liao ka?
i donno ..no wonder no more free shipping lah

Selectt
post Aug 18 2020, 07:49 PM

wattttt!!
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QUOTE(Zack_Fair @ Aug 18 2020, 05:37 PM)
Shopee has the most shitest customer service
*
they have robot customer service. Human answer you in robot format lol. No different might as well get AI program. laugh.gif
AhMoon
post Aug 19 2020, 10:58 AM

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QUOTE(andrekua2 @ Aug 18 2020, 06:14 PM)
1.5k or 1k? I heard is 1.5k after verify? I also want to use when want to buy smartphone last month then found out about the limit. They scare ppl game their system.
*
1K only, after verified. Game their system, this I really don't understand how, and it's what they told me too, scared kena "money laundering and scam". But Lazada Wallet can, and doesn't have such limit, how come? It's just meaningless for trying to promote the use of own E-Wallet when at the same time limiting people with an amount of 1K purchase only.
AhMoon
post Aug 19 2020, 11:11 AM

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QUOTE(JimbeamofNRT @ Aug 18 2020, 07:11 PM)
actually come to think of it also true

if u money launderer u know these platforms really gooding to wash your $ one

create phantom buyers using fake prepaid registered numbers , send empty 75 inch imaginary tv to poslaju dropship kiosk, repeat
but they also got team to detect these game
*
Hmmm...........got logic, but the processes seems troublesome. I think people who have money to launder probably won't pick this method because not only it's troublesome, but it's also very easy to be detected, especially when they repeat the same process multiple times. However, Lazada Wallet doesn't have such limit, and wouldn't they (Lazada) be afraid of such problem too? Lazada can make it, yet Shopee can't, I wonder why.
homicidal85
post Aug 19 2020, 11:28 AM

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QUOTE(ghostcommand @ Aug 18 2020, 05:06 PM)
Context - Long time Shopee user here, cos I really like the free shipping with purchase over RM40.

Now they force all customers to use ShopeePay if want free shipping. So I transfer RM500 to Shopeepay.

Then suddenly I can't use the money in my ShopeePay to buy item @ RM480 when checkout, said I exceeded Rm200 transaction limit - wtf la I use so long already and verified my IC should be Rm1k limit

Contacted customer support, they give generic answer, ask me to try shopeepay on a different phone, said my phone not supported, mine Oneplus 6 also cannot? Need customer to have 2 phones? Ask them what phone is supported, no reply.

Damn, gonna go back to Lazada now
*
needs to be android 6 and above to get the rm1k limit if im not mistaken. my old phone android 5 also cannot. after switch to new phone, no issue.
happyking4ever
post Aug 19 2020, 12:09 PM

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i just pay the shipping fee and let pos laju earn some money
keyibukeyi
post Aug 19 2020, 12:15 PM

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i always the lapsapda, no probrem also
JimbeamofNRT
post Aug 19 2020, 02:29 PM

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QUOTE(AhMoon @ Aug 19 2020, 11:11 AM)
Hmmm...........got logic, but the processes seems troublesome. I think people who have money to launder probably won't pick this method because not only it's troublesome, but it's also very easy to be detected, especially when they repeat the same process multiple times. However, Lazada Wallet doesn't have such limit, and wouldn't they (Lazada) be afraid of such problem too? Lazada can make it, yet Shopee can't, I wonder why.
*
give u some idea

50 prepaid numbers ( definitely not registerd under perp's name , 10 mule bank acc, 1 person handling it, play it nice keep the number under rm1K per transaction, weekly withdrawal.

do that on multiple platforms



but of course this wont applicable to Rosmah & Co.
cheepet
post Aug 19 2020, 02:34 PM

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oh I thought only me boycotting shopee.... so many here...

My 500 coins went missing and after took them one week to revert, one expired voucher suddenly appeared in the apps.... so I lost RM5... they lose a customer.... might be insignificant to them...

ShadowR1
post Aug 19 2020, 03:10 PM

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QUOTE(cheepet @ Aug 19 2020, 02:34 PM)
oh I thought only me boycotting shopee.... so many here...

My 500 coins went missing and after took them one week to revert, one expired voucher suddenly appeared in the apps.... so I lost RM5... they lose a customer.... might be insignificant to them...
*
Nope ... they definitely lose more than one.

Keep it up and they will lose more.
SUSjudehow
post Aug 19 2020, 03:13 PM

Look at all my stars!!
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Senior Member
4,118 posts

Joined: Feb 2010
What is the benefits for shoppee pay?
JimbeamofNRT
post Aug 19 2020, 03:13 PM

the Original Lanji@_ Chicken Rice Shop Since 2002
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Senior Member
1,902 posts

Joined: Sep 2012

QUOTE(judehow @ Aug 19 2020, 03:13 PM)
What is the benefits  for shoppee pay?
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#freeMakan
deejay_krish
post Aug 19 2020, 03:20 PM

You're Just Another Part Of Me
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Senior Member
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Joined: Jul 2005
From: Neverland
QUOTE(ghostcommand @ Aug 18 2020, 05:06 PM)
Context - Long time Shopee user here, cos I really like the free shipping with purchase over RM40.

Now they force all customers to use ShopeePay if want free shipping. So I transfer RM500 to Shopeepay.

Then suddenly I can't use the money in my ShopeePay to buy item @ RM480 when checkout, said I exceeded Rm200 transaction limit - wtf la I use so long already and verified my IC should be Rm1k limit

Contacted customer support, they give generic answer, ask me to try shopeepay on a different phone, said my phone not supported, mine Oneplus 6 also cannot? Need customer to have 2 phones? Ask them what phone is supported, no reply.

Damn, gonna go back to Lazada now
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I also long time user, i use shopee pay for rm980, ok only..........How come u cannot?
AhMoon
post Aug 19 2020, 03:36 PM

Casual
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Junior Member
435 posts

Joined: Jul 2006
From: Penang


QUOTE(JimbeamofNRT @ Aug 19 2020, 02:29 PM)
give u some idea

50 prepaid numbers ( definitely not registerd under perp's name , 10 mule bank acc, 1 person handling it, play it nice keep the number under rm1K per transaction, weekly withdrawal.

do that on multiple platforms
but of course this wont applicable to Rosmah & Co.
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heh heh..........romah&co.......
mroys@lyn
post Aug 19 2020, 03:49 PM

Regular
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Senior Member
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Joined: Jul 2009
die die also i dont use shopeepay
SSJBen
post Aug 19 2020, 03:57 PM

Stars deez nuts.
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Senior Member
4,523 posts

Joined: Apr 2006


Shopee is fucking moronic one.

Their dumb shit coins only allow you to use 3000 max, then for what cock they give all the coupons to get 50% coins cashback and the coins have expiry date somemore. Recently they also removed preferred sellers for selling digital goods (like pre paid cards), so even less reason to use coins now.

Shopee pay is also simply a way to trick customers to park their money in their platform.
ShadowR1
post Aug 19 2020, 04:27 PM

Im still HeRe ...
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Senior Member
1,883 posts

Joined: Jan 2007
From: The Long river ...


QUOTE(SSJBen @ Aug 19 2020, 03:57 PM)
Shopee is fucking moronic one.

Shopee pay is also simply a way to trick customers to park their money in their platform.
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Exactly.

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