Context - Long time Shopee user here, cos I really like the free shipping with purchase over RM40.

Now they force all customers to use ShopeePay if want free shipping. So I transfer RM500 to Shopeepay.

Then suddenly I can't use the money in my ShopeePay to buy item @ RM480 when checkout, said I exceeded Rm200 transaction limit - wtf la I use so long already and verified my IC should be Rm1k limit

Contacted customer support, they give generic answer, ask me to try shopeepay on a different phone, said my phone not supported, mine Oneplus 6 also cannot? Need customer to have 2 phones? Ask them what phone is supported, no reply.

Damn, gonna go back to Lazada now

This post has been edited by ghostcommand: Aug 18 2020, 05:08 PM

Already verify la bro

Long time user here

Ya I know what you mean, but now I can't even select the damn shopeepay option during checkout that they are forcing people to use

Btw I am verified like since early 2019

customer support said my phone not supported that is why I have Rm200 limit

what kind of nonsense is this

This post has been edited by ghostcommand: Aug 18 2020, 05:15 PM

Bro, Android 10, latest version la. My phone is new. Not old.

What kind of BS is this, transaction should be based on Shopee account and not what kind of phone the customer using

I am verified for more than 1 year as well

For sure I will use Lazada from now on

This post has been edited by ghostcommand: Aug 18 2020, 05:31 PM

Ya from now on I go back to Lazada.

The customer service gave me bullshit answer also, I can't brain it

Same I tried phone first. Then PC. Then I contact customer support.

Shopeepay can go fk itself

I top up by bank-in, not credit card.

If they freeze my withdrawal, I'm gonna fk them