Context - Long time Shopee user here, cos I really like the free shipping with purchase over RM40.

Now they force all customers to use ShopeePay if want free shipping. So I transfer RM500 to Shopeepay.

Then suddenly I can't use the money in my ShopeePay to buy item @ RM480 when checkout, said I exceeded Rm200 transaction limit - wtf la I use so long already and verified my IC should be Rm1k limit

Contacted customer support, they give generic answer, ask me to try shopeepay on a different phone, said my phone not supported, mine Oneplus 6 also cannot? Need customer to have 2 phones? Ask them what phone is supported, no reply.

Damn, gonna go back to Lazada now

This post has been edited by ghostcommand: Aug 18 2020, 05:08 PM

Once you verify settle

Already verify la bro

Long time user here

lucky I not use shopee

limit is 1k for me

you fail verify is it?

I don't see how the phone is not supported... the feature depend on phone and not the account? must be bs reply from the cs.

Parking.

Even with shopee pay, not all items will get free shipping EVEN when it is mentioned in the shop/individual items page - Shopee just say the products don't meet the T&C.

Ya I know what you mean, but now I can't even select the damn shopeepay option during checkout that they are forcing people to use

Btw I am verified like since early 2019

customer support said my phone not supported that is why I have Rm200 limit

what kind of nonsense is this

This post has been edited by ghostcommand: Aug 18 2020, 05:15 PM

call again. say you use note 10.

Can withdraw out but need to wait few days.

same ayam got complain with shopeepay oso.
wan buy item, need use shopeepay for free shipping
so ngam ngam topup price of product so dat can select "pay with shopeepay". lets say RM40, so topup RM40 so can select shopeepay. thought once can select the payment method, the free shipping voucher will negate the +RM3 shipping fee.
manatau still nid to topup another RM3 for the shipping fee so dat you can use the free shipping

den felt bodo, in the end RM3 will still stuck in there anyway, so pay without shipping voucher leh.
use that 'stucked' money for other cheaper items leh in the future. noe oredi they plan on having the money stuck in there so you'll keep topup bit more so that your stucked money is not wasted.
(yea i know you can transfer out those money, but if RM3~5 onli in there i'd more likely to just topup a bit more and buy other shiet instead of transferring them out)

ayam tot in the past you can just topup ngam ngam during checkout meh?

and there's those "This item doesn't meet the TnC" bs. wan to reject use of voucher? claim not meet TnC saja

What version is your android?
U need to buy new phone with the latest version of android.
They do limit the amount based on the android version.

Btw, if somehow u get your shoppe account suspended or banned, u will have hard time getting back your money from ShopeePay.

This post has been edited by ApocalypseSoon: Aug 18 2020, 05:30 PM

I never top up, just checkout time.use shoppee pay and it will top up exact checkout value

Bro, Android 10, latest version la. My phone is new. Not old.

What kind of BS is this, transaction should be based on Shopee account and not what kind of phone the customer using

I am verified for more than 1 year as well

For sure I will use Lazada from now on

This post has been edited by ghostcommand: Aug 18 2020, 05:31 PM

Uninstall shoppee aps from your phone and reinstall ...i did that and problem solved

LOL ... I oledi jump ship to Lazada since they force customer to use shopeepay for the free shipping ... shopeepay can go fly kite.

lazada bestest.

Try logging on using your pc and buy. If still cannot then screw them.

try use ipong