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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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xander2k8
post Dec 1 2022, 06:10 PM

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QUOTE(mamamia @ Dec 1 2022, 06:05 PM)
Anyone having issue to login tng EWallet?
My app suddenly log off just now and I try to login. Only key in my pin once which I’m sure is correct PIN, but, have this error prompted.

Seem like someone trying to hack my account??
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Known problem

More like the TNG server issue with their server which is doing user authentication hence which is why now I only load when I want to use it πŸ€¦β€β™€οΈ

Just wait for tomorrow should be fine otherwise bombard them with support tickets
xander2k8
post Dec 1 2022, 06:25 PM

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QUOTE(mamamia @ Dec 1 2022, 06:18 PM)
Aiyo, I try to call also can’t reach through.. sigh.. when really want to make payment, then having such issue
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Try email instead

Usually when problems happens only when you want to use it or urgent πŸ€¦β€β™€οΈ
xander2k8
post Dec 21 2022, 04:22 PM

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QUOTE(rko0504 @ Dec 21 2022, 04:05 PM)
I try once before, they type the alphanumeric codes but the amount to pump is the amount i pay not the amount i buy  sweat.gif
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Scan then it is the safest

Mostly likely type in wrong character give you wrong amount πŸ˜‚
xander2k8
post Dec 21 2022, 06:44 PM

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QUOTE(gooroojee @ Dec 21 2022, 06:09 PM)
Is that not allowed?
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Even allowed but it is up to TNG interpretations πŸ€¦β€β™€οΈ

QUOTE(ClarenceT @ Dec 21 2022, 06:10 PM)
Allowed doesn't mean won't kena banned.
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Yes subject to TnG interpretation as it is very vaguely worded on pin usage only for spending
xander2k8
post Dec 22 2022, 04:20 PM

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QUOTE(Alienhead @ Dec 22 2022, 01:48 PM)
If I reload my tng ewallet using credit card for cash back purpose then I keep the money in go+ for 2 weeks and then cash out to my bank is it ok? Or I will get banned too?
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Anything with credit card and TnG pin will sooner or later get banned as amended in their new TnC

Use it at own your risk and once get banned just delete the account for good
xander2k8
post Dec 23 2022, 05:08 PM

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QUOTE(Sycamore @ Dec 23 2022, 03:14 PM)
I have this A+ Rewards check in bug.

I am on 6th day check in yesterday and I am expecting 7th day check in rewards today, which is rm3 a+ discount.

But suddenly today the check in reset. I start from day 1.

Did I missed something? Or is this a bug?
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Got bugs because they can reset the counter anytime

Just check to see whether the voucher is inside
xander2k8
post Dec 24 2022, 02:51 PM

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QUOTE(akhito @ Dec 24 2022, 11:05 AM)
More like tng system cutoff period cuz before u guy late for the cycle check in ald.
by default, a new cycle is start on Thursday and end on wednesday.
If u late one day or two(the cutoff point is not clear cuz no one wanna experiment on it) , they may reset to new cycle without letting u guys finish it.
Happen to my mom which some time forgetful
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I tried it before as they will reset it

I got my account starting on Sunday and ends on Saturday while another family member is Thursday till Wednesday

Last happen to me was mid Dec when the counter was reset

Iinm it usually happens during early and mid month
xander2k8
post Dec 26 2022, 06:00 PM

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QUOTE(Sycamore @ Dec 26 2022, 05:57 PM)
I also don't have visa card hahaha
Not chosen.
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Not chosen but it is assigned randomly by algorithm πŸ€¦β€β™€οΈ

Just be patient and wait as it will take a few days to activate as these happens whenever they have new function like Go+ and GoInvest
xander2k8
post Dec 27 2022, 05:48 AM

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QUOTE(andrekua2 @ Dec 27 2022, 01:12 AM)
Government want to catch those profiteering from selling enhanced tng card but let them rip consumers off every now and then?

user posted image
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Not ripping as it is for charitable cause πŸ€¦β€β™€οΈ
xander2k8
post Dec 27 2022, 01:03 PM

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QUOTE(poweredbydiscuz @ Dec 27 2022, 06:24 AM)
RM15 more expensive than the regular one but only rm1 go towards charity?
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You have to TnG Marketing on this rational πŸ€¦β€β™€οΈ

QUOTE(Human Nature @ Dec 27 2022, 09:40 AM)
You guys never sleep one is it?  laugh.gif

Let's see who is the first guy here who got it, do share the duration for delivery.
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Confirm 48 hrs delivered provided the cards are in stock

QUOTE(cybpsych @ Dec 27 2022, 10:17 AM)
the card vendor is in downtown KL  brows.gif ... if tng using courier like citylink, should get the card within 2-3 days for KV

if they cheapskate using poslaju or even slowmail (considering the potential volume they get hit later)
if tng using new BIN, many merchants will fail to recognize it. will need some time for merchants/payment gateways to be updated to identify new BINs and process accordingly.
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Most likely using Ninjavan within 2 days delivered

xander2k8
post Dec 27 2022, 05:40 PM

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QUOTE(andrekua2 @ Dec 27 2022, 02:59 PM)
What scalpers? If they sold out then just order a new batch to sell la... how many cards scalpers wanna buy? 10m? 20m?
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There tonnes scalpers still around hence NFC cards always sold out quickly πŸ€¦β€β™€οΈ

QUOTE(kuci_mayong @ Dec 27 2022, 03:03 PM)
Just apply, knowing tng, it'll probably be hard to get like the enhanced nfc card.

Prepaid cc actually very useful. I use it a lot for online purchases. You have to top up the card before using and you only risk losing what is inside the card versus CC where you can lose the whole credit limit. It's a standalone card, unlike debit which is link to savings account.

Also very useful when dealing with non-reputable sellers, small sellers or those "recurring" model type payments.

Previously I am using Maybank prepaid cc but now they no longer offer this. So I'm actually looking forward to getting one on this tng visa prepaid cards.

user posted image
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1stly TnG visa it is not prepaid card as it is linked to EWallet πŸ€¦β€β™€οΈ

QUOTE(kuci_mayong @ Dec 27 2022, 05:35 PM)
Sounds really good I guess I never got into it cause never understood it.

Can you use it to pay for stuff at supermarket too?

I think old fashion Maybank/aeon or tng prepaid cc with physical card makes sense for most ppl??
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Why not try Google or ApplePay instead of you worried so much πŸ€¦β€β™€οΈ

xander2k8
post Dec 27 2022, 05:48 PM

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QUOTE(kuci_mayong @ Dec 27 2022, 05:44 PM)
I'm looking for prepaid cc, already have normal cc and not looking to link to google pay/apple pay
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BigPay since no fees

Wise only pay for the card

While TnG is the worst with yearly fee πŸ€¦β€β™€οΈ

Actually make no sense getting prepaid CC while instead getting a free fee debit card works better that way

This post has been edited by xander2k8: Dec 27 2022, 05:49 PM
xander2k8
post Dec 27 2022, 06:04 PM

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QUOTE(kuci_mayong @ Dec 27 2022, 05:52 PM)
Good discussion, I enjoy this type of feedback.
I guess everyone leaning to bigpay or debit card.
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The point of having prepaid card it is low or zero fee like what BigPay is doing

Wise good for overseas transaction and you will have to pay the card issuance fee

TnG blood sucking as it will always be annual fee, card fee and withdrawal fee sucking into their users πŸ€¦β€β™€οΈ

Just be patient wait for GSX Grab upcoming card should be slated Q1 next year as it is waiting for BNM final approval
xander2k8
post Dec 27 2022, 06:30 PM

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QUOTE(Tronoh @ Dec 27 2022, 06:26 PM)
I guess there's a niche TnG can fill i e. If I'm a die die TnG ewallet user and somehow the shop don't accept qr code or there's no internet

Otherwise, into the trash it goes
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It is to filled the final access point that is not able to reach in the ecosystem

Wait till Grab comes with its offering for sure they will dump TnG down the drain πŸ‘
xander2k8
post Dec 27 2022, 07:34 PM

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QUOTE(ericlaiys @ Dec 27 2022, 06:45 PM)
what is GSX Grab? Only for SG izzit

Last time , grab dropped plan to release prepaid and end up team with maybank to come out credit card.

another thing for those looking at bigpay. i ditch bigpay as it got a lot of spam/fraud. once you unfreeze card, even without using, you phone will keep ringing.

Wise is better option as can easily convert money and use for oversea. Wise is more secure and dont have the issue which i have mentioned above from bigpay.
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GSX Grab also won the license for digital banking in Malaysia not just Singapore πŸ€¦β€β™€οΈ

https://www.grab.com/sg/press/others/grab-l...anking-licence/
xander2k8
post Dec 27 2022, 07:37 PM

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QUOTE(andrekua2 @ Dec 27 2022, 07:32 PM)
Honestly this is more of a problem with how tng handling the issue.
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TnG Marketing and PR team is a mess

They can’t handle even Simple crisis management as it is not the 1st time and the only reason they still survive is because monopolistic contracts which should be abolished once it ends πŸ€¦β€β™€οΈ

Wait till BNM willing up to open all payment gateways you will only see improvement in terms of security and usability otherwise still stuck with the current offerings πŸ€¦β€β™€οΈ
xander2k8
post Dec 28 2022, 03:02 AM

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QUOTE(ericlaiys @ Dec 27 2022, 07:54 PM)
it is for local sme the GSX bank. not for individual
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The Malaysia digital bank consortium is honoured to be given the opportunity to build a next-generation digital bank and drive access to financial services for underbanked Malaysians. We are thankful to Bank Negara Malaysia (BNM) for their trust in us.

Already stated above that it is mostly for underbanked individuals are main target market and supported by MSMEs πŸ€¦β€β™€οΈ
xander2k8
post Dec 28 2022, 03:07 AM

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QUOTE(andrekua2 @ Dec 27 2022, 07:58 PM)
Yes. Simply said if they do not have enough cards, they should ordered more. However what happened was they got greedy and they want to prevent everyone from switching over to self reload because there are money to be made from recruiting dealers and selling top up machines. Just like the rfid, my cousin got them for RM30 and selling them for RM35. Not sure if there are other incentives for selling their products.

One thing is certain. Using paydirect as an example. There are a lot of things that can be done on their backend to turn a stupid card into a smart card. They could even auto-reload non nfc card if user link their ewallet to their tng card. One such example would be how Zing card are able to auto reload without actually needing nfc. It could be done but they refused to do it.
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Actually they do have the stocks on hand in fact even as early as August 2019 but the pandemic throw a spanner in the works

They got greedy because the ecosystem itself is losing money while they trying ripping off their vendors, distributors and merchants πŸ€¦β€β™€οΈ

If you remember pre pandemic everybody was trying to setup RFID installation centres and that business failed badly as people found out that it was so easy to self install instead

Pay direct and self reload can be done just that they wanna hassle users in order to extort more money from users. Good example would be Visa card when it is free from the bank via Basic Savings account while TnG just ripping off with application fee πŸ€¦β€β™€οΈ
xander2k8
post Dec 28 2022, 03:40 PM

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QUOTE(Human Nature @ Dec 28 2022, 03:15 PM)
If I enable Paydirect and my e-wallet balance is not enough, it will then deduct from my tng card, right?

Eg. e-wallet balance is RM10, card balance is RM20. Toll payment is RM15. Will it deduct RM10 from ewallet first and the RM5 from card, or directly deduct RM15 from card?

TQ
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Directly as TnG doesn’t allowed split amount πŸ€¦β€β™€οΈ

But be careful when the scenario happens in certain car parks as it will failed minimum amount required to enter it

xander2k8
post Dec 28 2022, 05:29 PM

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QUOTE(VeeJay @ Dec 28 2022, 05:25 PM)
Hmmmm interesting, my card is pay direct enabled, but never seen tool booth trying to deduct from the card, its always been eWallet. My card balance had been on less than 20 bucks all these while (couple of years now)
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Only Plus and few smaller concessionaires are not paydirect enabled

Iinm there is another toll heading to Port Klang also will only deduct from card balance

If you leave less than rm20 be prepared to get stuck on certain car parks then πŸ€¦β€β™€οΈ

This post has been edited by xander2k8: Dec 28 2022, 05:30 PM

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