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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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xperiaDROID
post Aug 19 2019, 01:06 PM

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QUOTE(ziniowong @ Aug 19 2019, 12:57 PM)
the bald dude is there temporary only....now back to his old position. why need to try hard if it's not his permanent position
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Bald dude isn't even capable in the first place, look how he managed the whole TnG after all these years.
xperiaDROID
post Aug 20 2019, 08:01 PM

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Many seriously that free until willing to go to these pharmacies almost everyday just to get reload pins? doh.gif

This post has been edited by xperiaDROID: Aug 20 2019, 08:01 PM
xperiaDROID
post Aug 24 2019, 04:34 PM

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QUOTE(CardNoob @ Aug 24 2019, 04:21 PM)
Guys, I tried to pay at Guardian just now. Tried 3 times also failed.
After cashier scanned my barcode, it triggers for TAC input. Before I could key in the TAC, cashier POS has already errored out.
Any idea why?
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Cashier probably didn't follow the instructions properly...

One less step, the transaction wouldn't go through, just like what I experienced for the first time when they just started accepting Boost.

This post has been edited by xperiaDROID: Aug 24 2019, 04:35 PM
xperiaDROID
post Aug 25 2019, 03:29 AM

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QUOTE(CardNoob @ Aug 24 2019, 04:35 PM)
They said previous customers who use TnG e-wallet no problem.
I had confirmed with them that they know how to use and accept it.
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That's weird...
xperiaDROID
post Sep 2 2019, 12:29 PM

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Wong Kok now accepts TnG!
xperiaDROID
post Sep 2 2019, 08:25 PM

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QUOTE(hurtedheart @ Sep 2 2019, 07:48 PM)
Actually I find e-wallet usage can let other people to stalk you. while tng is one of it, by adding someone's phone number in your phone book, you can know if that person (not necessary by full name, but identity) using that wallet such as boost, bp or not .. quite scary and no privacy if you are the type that don't want people know too much of you ..
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That's only when you have that person's contact and vice versa...

The moment you're online, your privacy is already compromised anyways.
xperiaDROID
post Sep 25 2019, 07:48 AM

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QUOTE(msa9696 @ Sep 24 2019, 10:28 PM)
Confirm same payment account, because the 3 accounts under 3 separate phone.
So far for this month, 2 F&B payment RM 0.10 and the rest all paid to the postpaid also RM 0.10.

I thought tng is generous but it's kinda stupid to somehow restrict all promotion for paying into the same postpaid number?
If they don't allow this, then just put it into the tnc, moreover no need to blacklist
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They don't have the budget to be "generous" forever, even Boost
and Grabpay scaled it down...
xperiaDROID
post Sep 25 2019, 03:19 PM

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New update comes with new UI!

But looks kinda weird tho...
xperiaDROID
post Oct 18 2019, 07:39 PM

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First time using TnG in 7e was successful, finally a reason to go to 7e, although I still prefer MyNews over 7e anyday...

Btw, the cashier told me "system offline" at first, but when I was in the process of digging out my cash, then she told me "boleh cuba scan" and it went through. biggrin.gif

user posted image
xperiaDROID
post Oct 28 2019, 07:35 AM

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QUOTE(kimyee73 @ Oct 27 2019, 09:26 PM)
There is a Movie button. I tried press on it and it shows a bunch of movies with [Buy] button beneath each movie. Don't dare to proceed further as not sure how it work. Anyone know how to use it?
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Choose your movie > Buy > Select your preferred cinema > Select date and time > Select your seat (by tapping on your preferred seat) > Proceed > Confirm your date/time/price etc. (can order snack combo if you want) > Confirm > Pay (then your e wallet balance will be deducted)

After that, you will then get a QR code (do not share the code like posting IG story until you already used it) for you to scan when entering the gate.

Also, if you exited the Movies section, you have to go to Profile > My Ticket, and you will find your code.
xperiaDROID
post Oct 28 2019, 05:31 PM

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QUOTE(kimyee73 @ Oct 28 2019, 12:15 PM)
Thanks. How many seats I can buy in one go?
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Not sure about that, the most that I have bought before was 3.
xperiaDROID
post Nov 6 2019, 07:15 PM

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QUOTE(smartfreak @ Nov 5 2019, 08:32 PM)
I noticed that every time when we pay using TnG ewallet at speedmart 99, cashier need to manually key the amount. There is a possibility that cashier might key in the wrong amount. I experienced this before and luckily the cashier gave me back the extra amount that was wrongly keyed in in cash. I think they should improve the system to get rid of this manual keying in. The purpose of ewallet should be fast and convenient.
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QUOTE(rucksackchan @ Nov 6 2019, 08:39 AM)
Maybe only Speedmart99 got this problem. What about other places?
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QUOTE(smartfreak @ Nov 6 2019, 09:03 AM)
Other places I didn't see this problem yet.
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QUOTE(rucksackchan @ Nov 6 2019, 07:09 PM)
Then you should make a complaint about this. Tell them about your experience. Make sure to write your complaint in an angry customer's manner. You're lucky to have noticed the mistake. It can get ugly for people who don't usually check stuff, especially if it involves a huge sum of money.
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You started using e wallets not too long ago right? Because such method is quite common especially in KL, not every merchant would wanna change to a whole new POS system with handheld scanners cuz it probably costs more than just having a device scanner.

To change or not is up to the merchant, and I think 99 Speedmart wouldn't really bother changing to a whole new POS system from their old system, as long they are able to accept e wallets.
xperiaDROID
post Nov 11 2019, 02:34 AM

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QUOTE(#Victor @ Nov 11 2019, 01:03 AM)
anyone have issue reloading using BigPay now? already tried few times after every 10 minutes still pending... urgent need to pay using TnG but error when reloading at this hour doh.gif

user posted image

Added on
omg really disaster... tried other cards got different error doh.gif
user posted image
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Reloaded using BP with no issues just now.

This post has been edited by xperiaDROID: Nov 11 2019, 02:34 AM
xperiaDROID
post Dec 6 2019, 11:24 PM

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To those who got into the 10 sen club, maybe try going directly to TnG Digital office and ask about it instead of facing the useless CS?

Btw received 30 sen cashback for RM 30 fuel at Petron lol...

This post has been edited by xperiaDROID: Dec 6 2019, 11:24 PM
xperiaDROID
post Dec 22 2019, 09:33 AM

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QUOTE(hurtedheart @ Dec 22 2019, 09:21 AM)
Noted. Earlier I thought that RM30 will be given to currently unverified account holders in return of them verifying their account during that period, didn't know that it extends to currently verified account holders who meet the age and income requirements.
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If they don't require verification, then that means people can just simply install the 3 e wallets and get each RM 30 from them...
xperiaDROID
post Dec 25 2019, 08:48 AM

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QUOTE(spazerock @ Dec 24 2019, 03:47 PM)
What the hell with the merchant always say offline. If government want to encourage Ewallet popularIty in Malaysia, they should penalty those merchant.
They are no point i keep that much credit amount in my ewallet, and the merchant tell me offline.
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I don't expect anything to change, when consumers themselves don't even bother to spend a bit of time and report it to relevant parties, while only complaining either to themselves or somewhere that can't be spread out to the merchant...

Although there isn't an official authority or party for e wallets by the government yet, it's not hard to complain it to the merchant itself about it via their social media pages or contact, assuming the store you went is a franchise of the merchant, which is common nowadays.

This post has been edited by xperiaDROID: Dec 25 2019, 08:49 AM
xperiaDROID
post Dec 31 2019, 01:29 PM

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QUOTE(yhcyber @ Dec 31 2019, 11:55 AM)
I didn't read newspaper, I only saw it as pop up ad in TnG, then gone in 2nd time i launch the app, and no trace to find back  blush.gif

At the same moment when i launch Boost, the Aeon Big x Boost pop up, so i presume that maybe Aeon Big ditch TnG in last min? IDK, just guessing  hmm.gif
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No matter which one they ditch...

One fact still stands, their Aeon Wallet is rubbish.
xperiaDROID
post Feb 12 2020, 05:05 PM

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QUOTE(cybpsych @ Feb 12 2020, 07:34 AM)
TALKING EDGE: TNG Digital wants your heart (and wallet)

https://www.theedgemarkets.com/content/talk...kKWTIQ7hfc.link

TNG Digital is going to Malaysia’s grassroots in order to become the e-wallet of choice, but is that enough to overcome perceived stigmas? We talk to CEO Ignatius Ong about strategy and going on the charm offensive.
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To be frank, I wonder where they spent those money that they earned from us after all these years...

Those money earned can be used to adopt modern tech stuff into their services, and now they're giving us crappy RFID and call it a superior tech (and that's probably the reason why they can give out for free and now still dare to charge RM 35 for it), still using the stone age tech on TnG cards which is why we can't top it up via the app directly, slow progress for PayDirect which still not available for public transport and parking etc.

Although I use their e wallet quite often, if not much progress is made within this year, I'll still consider them as the same old stingy indenial useless company.
xperiaDROID
post Mar 15 2020, 06:27 PM

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QUOTE(birain @ Mar 15 2020, 09:48 AM)
If unemployed, nature of business put what?
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Are you a student?
xperiaDROID
post Jul 31 2020, 11:32 AM

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QUOTE(blibala @ Jul 31 2020, 11:30 AM)
Housewife dont have income ooo. Zero income and never tax filing
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Students can get it, why not housewife?

LHDN is just there to check if your annual income is within the requirement, if no income then it's an instant approve.

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