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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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poweredbydiscuz
post Apr 11 2022, 12:03 PM

 
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QUOTE(Human Nature @ Apr 11 2022, 11:58 AM)
Anyone claimed the ePemula with tng? I wonder if the money can be transferred to Go+
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Government initiatives should be non-transferrable.
poweredbydiscuz
post Apr 11 2022, 01:04 PM

 
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QUOTE(!@#$%^ @ Apr 11 2022, 12:53 PM)
didn't know u r so young
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QUOTE(MGM @ Apr 11 2022, 12:57 PM)
U qualified? Tot u uncle already.
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He joined lyn once he was born laugh.gif
poweredbydiscuz
post Apr 11 2022, 03:05 PM

 
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QUOTE(Human Nature @ Apr 11 2022, 02:46 PM)
I may have asked a similar question before but can't find it back.

Just now, I was able to use Tng to scan a Boost labelled QR code to make payment. Does it mean that all e-wallet (Tng, Shopeepay, Boost) can make cross-platform payment? Eq. using Shopeepay to scan Tng labelled QR code.

Thanks
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Yes if it is a Duitnow QR. But it may not give points/rewards like merchant specific QR.
poweredbydiscuz
post Apr 22 2022, 12:14 PM

 
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QUOTE(PoisonSoul @ Apr 22 2022, 12:13 PM)
Seems like this "enhanced TnG card" only difference vs the normal one we all have since n years ago is that the former is able to reload online. That's all. Correct me if I'm wrong. That's the only difference I can see right now for this card.
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Not reload online but NFC. Ya that's the only different aside making us poorer by RM10 +5 laugh.gif
poweredbydiscuz
post Apr 22 2022, 01:46 PM

 
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QUOTE(ClarenceT @ Apr 22 2022, 01:39 PM)
TNG Wallet Prepaid Visa =/= Touch 'n Go Card
Maybe it will be just a pure Visa card.

In long term Touch 'n Go Card will go extinct. You will be able to use any Visa/Mastercard contactless for Public transport etc, eg in London, Singapore.
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If they are going to upgrade all the terminals, I hope they upgrade to NFC instead of paywave, so that we can use our phone to tap and pay.
poweredbydiscuz
post Apr 22 2022, 04:02 PM

 
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QUOTE(Lingohal @ Apr 22 2022, 03:59 PM)
So the enhanced tng card is tied to one particular ewallet, or I can use any tng ewallet to reload?
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Need to link to a ewallet to reload.
poweredbydiscuz
post Apr 22 2022, 05:09 PM

 
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QUOTE(tan_aniki @ Apr 22 2022, 04:06 PM)
not a must as can be reload at counter as well but to be safe link to ur IC for dispute later
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He said use tng ewallet to reload enhanced tng card, so it's a must to link the card with ewallet first.
poweredbydiscuz
post Apr 26 2022, 09:38 AM

 
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QUOTE(hammerjit @ Apr 26 2022, 09:33 AM)
just a quick question, ewallet login, touchngo  card portal, touchngo rfid portal all are different logins? they not incorporate into one?
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iinm ewallet and rfid should be same while tng card is separate.
poweredbydiscuz
post May 5 2022, 10:38 PM

 
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QUOTE(WaCKy-Angel @ May 5 2022, 10:20 PM)
What is the amount can cash-in GO+ with CC now?
Was it 5K/month?
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Depends on your tier.
https://support.tngdigital.com.my/hc/en-my/...Wallet-Balance-

You can check your quota in the app.
https://support.tngdigital.com.my/hc/en-my/...Wallet-Balance-
poweredbydiscuz
post May 6 2022, 08:59 AM

 
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QUOTE(kaitouconan @ May 6 2022, 08:54 AM)
Hello,

Anyone has empty A+ reward page like mine ?

» Click to show Spoiler - click again to hide... «


Refreshed, closed and open also the same issue.
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Same.
poweredbydiscuz
post May 6 2022, 11:00 AM

 
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QUOTE(kaitouconan @ May 6 2022, 08:54 AM)
Hello,

Anyone has empty A+ reward page like mine ?

» Click to show Spoiler - click again to hide... «

Refreshed, closed and open also the same issue.
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QUOTE(Leslie2021 @ May 6 2022, 09:56 AM)
Same too
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Just now updated to new version (android) and the reward page is back to normal.

This post has been edited by poweredbydiscuz: May 6 2022, 11:02 AM
poweredbydiscuz
post May 6 2022, 04:26 PM

 
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QUOTE(Wolgie @ May 6 2022, 04:18 PM)
hmm.gif this function long time ago. i still got it.
when i change my new IC. and missing dompet.
So got 2 Account inside but balance cannot take out.
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Have you tried to request eRefund for your lost card?

https://customerservice.touchngo.com.my/erefund/

This post has been edited by poweredbydiscuz: May 6 2022, 04:27 PM
poweredbydiscuz
post May 10 2022, 01:29 PM

 
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QUOTE(Afterburner1.0 @ May 10 2022, 01:20 PM)
anyone knows how and who to connect with in touch and go e-wallet if my company wans to do  credit reload promo with them? tried asking on T&G customer careline, email, fb, IG, twitter also they don't reply ..... pls help if u have done this kinda promo with them b4...
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Has your company registered as a merchant?
poweredbydiscuz
post May 11 2022, 12:38 PM

 
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QUOTE(XeactorZ @ May 11 2022, 12:35 PM)
I just check app store, the apps is available to update

updated mine, no issue hmm.gif
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Do you have the new NFC card? Can topup via NFC after the update?
poweredbydiscuz
post May 11 2022, 01:25 PM

 
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QUOTE(nitehawk @ May 11 2022, 01:22 PM)
Is it possible to pay TNB bill via credit card topup?
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https://support.tngdigital.com.my/hc/en-my/...Wallet-Balance-
poweredbydiscuz
post May 30 2022, 04:39 PM

 
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QUOTE(edwinmiracle @ May 30 2022, 04:35 PM)
Not sure last month, but this month definitely no. I suspect TnGo blocked me to transfer and hold my money.

» Click to show Spoiler - click again to hide... «
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https://support.tngdigital.com.my/hc/en-my/...Wallet-Balance-

QUOTE
For example, if your quota limit for this month is RM5,000 and you reload RM5,100 into your Touch ‘n Go eWallet using credit card, this reload amount will be classified as Non-transferable eWallet Balance. Your quota limit will still remain as RM5,000.


Since you one shot top up 7k, the whole 7k will be non-transferable.
poweredbydiscuz
post May 30 2022, 04:50 PM

 
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QUOTE(edwinmiracle @ May 30 2022, 04:42 PM)
Thanks for the info! What can I do now, No CS is following up my case.
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https://www.touchngo.com.my/

Try their chat support at the bottom right corner. Can chat with their Service Associate.
poweredbydiscuz
post May 30 2022, 05:19 PM

 
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QUOTE(edwinmiracle @ May 30 2022, 04:44 PM)
No, I topped up 7k on 9th of May. Anyway, the CS promised to do refund for me but no replied after 14 days as promised.
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I have a feeling that the first CS may have given wrong info/false promise.

QUOTE(LostAndFound @ May 30 2022, 05:06 PM)
Best is get CS to fix it for you. Based on my reading of their TNC, when the month rollover 5k of your balance will become transferable. This is not ideal because your money been held so long already, but still something that you can consider since its in your control.

But maybe in 2 days time it won't happen like that. I have not tested myself, just read TNC only so far.
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The quota limit is refreshed monthly but the non-transferable balance will not change to transferable balance.
poweredbydiscuz
post Jun 9 2022, 11:06 AM

 
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QUOTE(xiaoxiaoshen @ Jun 9 2022, 11:01 AM)
yes me too, i got the same, but i do recall a msg pop up when reload Go+, but i ignore it, just tap it away.
does this have catch? after 6 months will have auto renew and charges you certain amount?
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No auto renew.
poweredbydiscuz
post Jun 14 2022, 10:32 AM

 
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QUOTE(wongmunkeong @ Jun 14 2022, 10:23 AM)
be careful - that app needs access to your SMS and other messaging access.
can read TACs and other stuff? safe? hm..
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Maybe can disable all and only allow Tng? But yeah I won't trust these apps.

I can imagine it shouts "Ka-Ching!".

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