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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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MGM
post Jan 3 2020, 12:36 AM

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QUOTE(smartfreak @ Jan 2 2020, 09:56 PM)
Received rm5 CNY cash back for transactions spent on yesterday evening.

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My spouse's got a cb but diff description, diff campaign? edit: I think it is for topup of rm100.

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This post has been edited by MGM: Jan 3 2020, 02:46 AM
MGM
post Jan 3 2020, 12:55 PM

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QUOTE(JJ93 @ Jan 3 2020, 11:06 AM)
This is in regards to the aeon big promo that has been discontinued by tngo wallet
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Is this reply via messenger? How long it takes for reply?
MGM
post Jan 4 2020, 04:49 AM

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QUOTE(g3zai @ Jan 4 2020, 01:57 AM)
Any one manage to get the cash back ?
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Got it couple of days ago.
MGM
post Jan 5 2020, 09:53 AM

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Can't find the T&C for Tesco campaign in website or app but the ad appeared at the Star.

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MGM
post Jan 5 2020, 10:14 AM

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QUOTE(cybpsych @ Jan 5 2020, 10:03 AM)

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Thanks bro, now at Tesco.
MGM
post Jan 6 2020, 06:56 AM

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QUOTE(lkoky @ Jan 6 2020, 06:49 AM)
Paid rm81 in Tesco on 1-Jan, but yet to receive the rm8 cashbacks.
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Campaign started from 2-Jan-2020.

https://www.tngdigital.com.my/tesco-rm8-cashback
MGM
post Jan 7 2020, 06:33 AM

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QUOTE(Wong Kit yew @ Jan 6 2020, 09:09 PM)
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No cash rebate RM5.
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Stated in t&c:
4. The RM5 Cashback will be credited into the user’s Touch ‘n Go eWallet within three [3] working days after the transaction.
MGM
post Jan 8 2020, 05:35 PM

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QUOTE(akafoz @ Jan 8 2020, 05:16 PM)
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QUOTE(sj0217 @ Jan 8 2020, 05:20 PM)
Thanks for your sharing!
Ya oh, I will check with TNG about this too... ☹️
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Better to check with HSBC or TnG?
MGM
post Jan 10 2020, 12:22 PM

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QUOTE(fruitie @ Jan 9 2020, 05:24 PM)
Alright, I have just informed her to do it via email. Hopefully some good news soon after she sends out the email.
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HSBC email or tngewalletcs@tngdigital.com.my?
MGM
post Jan 10 2020, 12:52 PM

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QUOTE(jefftan4888 @ Jan 10 2020, 12:44 PM)
I have 3 x RM150. TnG refuses to refund 2 x RM150 to me. So I filled the dispute with the bank, and I received a refund from the bank.  biggrin.gif
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Credit in TnG ewallet deducted?
MGM
post Jan 10 2020, 04:26 PM

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QUOTE(tifosi @ Jan 10 2020, 04:19 PM)
Technically cannot verify because I can set my clock 5 mins faster. Then I reload at 12:01am but it'll show at 12:06am based on the app time which is also the clock time.
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So must synchronised with what time, internet time, HSBC time or TnG time?
MGM
post Jan 10 2020, 11:07 PM

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QUOTE(mamamia @ Jan 10 2020, 10:56 PM)
Follow HSBC time, TNG eWallet app time is not accurate..
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So next month, the winners will be those who are able to figure out the timer used and do it within the first few seconds, like the MBB 100% cb campaign. bye.gif
MGM
post Jan 12 2020, 06:21 PM

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QUOTE(PJng @ Jan 12 2020, 05:28 PM)
BK deduce 9.88? Not rounding to 9.90?
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988 is longtime huathuat, 990 longtime got nothing.
MGM
post Jan 12 2020, 08:46 PM

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QUOTE(fruitie @ Jan 10 2020, 03:08 PM)
Oh ya, I just asked her again and she said she also received the email saying it was fully redeemed at 00.03. She said she didn't send the screenshots from the beginning. bangwall.gif

Now replied with screenshots, let's see.
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QUOTE(5025 @ Jan 10 2020, 03:11 PM)
Tngo Careline reply HSBC cashback fully redeem on 01/01/2020 on 12:02:37am !
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QUOTE(5025 @ Jan 10 2020, 03:21 PM)
But referring to Post #4663 our lowyat member topup at 00:04:33 still manage to get cashback, so which 1 is TRUE?
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QUOTE(siahkh @ Jan 10 2020, 04:21 PM)
i reload at 00:02:39  bangwall.gif  bangwall.gif  bangwall.gif
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QUOTE(msa9696 @ Jan 10 2020, 05:47 PM)
My time was 00:03:44 but very tired of all the liaising stuff with these customer service ppl, think I'll forgo
Have been super unlucky with this HSBC CB, every month sure got into some situation
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Send a email to tngewalletcs@tngdigital.com.my complaining with my trx earlier than 00:04:33 and got this reply:

Kindly be informed, the HSBC promo for the month January 2020 was fully redeemed on 01.01.2020 at 00:03 am.
Seems like they are using the time stamp of the transaction in the apps. So siahkh you still got a chance since TnG is not using the cut off time of 00:02:37 used by Careline.
Anyone writing to BNM on this?

This post has been edited by MGM: Jan 12 2020, 08:48 PM
MGM
post Jan 12 2020, 09:47 PM

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QUOTE(fruitie @ Jan 12 2020, 09:30 PM)
Just send the screenshots and let them answer, my colleague has done it. I'm curious to know.
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In my email I sent to them I already attached the screenshot and that was their reply. I believe they didnt even download n see the screenshot and gave a standard reply on this matter. So I wrote them a 2nd email and asked if they have done so.
MGM
post Jan 13 2020, 09:58 AM

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QUOTE(ericlaiys @ Jan 13 2020, 09:32 AM)
my highest is RM18. it need to be unique for the receiver. Need to find more unique people
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Max for campaign is 20 transfers, all must be unique receiver?
MGM
post Jan 15 2020, 07:00 AM

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QUOTE(kem96 @ Jan 15 2020, 06:33 AM)
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Promotion for etunai. Goodluck guys biggrin.gif
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Still not available, until 8am.
MGM
post Jan 15 2020, 12:39 PM

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QUOTE(citymetro @ Jan 15 2020, 12:11 PM)
We all sent in our scanned MyKad kan? How can TNG verify with wrong info. Ini macam data compromised je, very dangerous.
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So has the extra rm30 been confirmed yet, for u, friends n relatives?
MGM
post Jan 15 2020, 01:14 PM

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QUOTE(dannyw @ Jan 15 2020, 12:49 PM)
No worry, once approved will be soon.

Already got ppl credited the amount.
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Wow, that was fast both credited into TnG ew account. rclxms.gif
MGM
post Jan 15 2020, 01:31 PM

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QUOTE(se800i @ Jan 15 2020, 01:25 PM)
dont worry...bill payment can get CB too. I just tried....
how about the additional extra RM 30 bonus?
i can use it just now at almost 1 pm for TNB bill payment.
afraid that LHDN will issue summon then your summon amount is not RM 30 or 60 0r 90. It is thousand by thousand
how about the rm 30 bonus?
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Isnt the 2nd picture showing the rm30 cashback?

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