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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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beLIEve
post Feb 18 2024, 12:18 AM

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QUOTE(Human Nature @ Feb 17 2024, 10:57 PM)
1% is to reload, not cash out, correct?
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I was responding/referring to his use case.
beLIEve
post Feb 20 2024, 05:03 PM

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QUOTE(jas029 @ Feb 20 2024, 04:54 PM)
wonder is there any ewallet that has similar function as tng 'quick payment'?

the primary reason i opt for tng is because of this because i don't need to top-up everytime i want to make purchases..

so far, almost all other ewallets will require top-up first
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shoppee
beLIEve
post Feb 20 2024, 06:38 PM

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QUOTE(MGM @ Feb 20 2024, 06:04 PM)
I can't seems to topup tng using cc for the 1st 1k for 2 accounts. Got the suspicious alert. Tng playing dirty B4 23feb?
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Got share the CC?
beLIEve
post Feb 20 2024, 08:06 PM

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QUOTE(poweredbydiscuz @ Feb 20 2024, 05:07 PM)
Shopeepay is auto top up only right?
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QUOTE(jas029 @ Feb 20 2024, 08:03 PM)
really? i can't seems to find such function at shoppee though
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Ok, maybe not as perfect as Quick Payment. Auto topup a specific amount you configure only.
beLIEve
post Feb 21 2024, 04:07 AM

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Already got option to convert Non-Trans to Trans for 1% fee when initiate a transfer

This post has been edited by beLIEve: Feb 21 2024, 04:07 AM
beLIEve
post Feb 23 2024, 10:42 AM

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QUOTE(TendouSouji @ Feb 23 2024, 10:16 AM)
Waiting for posts determining whether 1% is applicable to quick payment  brows.gif
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You cannot test and let us know?
beLIEve
post Feb 23 2024, 12:02 PM

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QUOTE(!@#$%^ @ Feb 23 2024, 11:53 AM)
could be difficult to implement for quick payment, because it doesn't 'show' that u r charged extra 1% more than the retail purchase ie illegal imo
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#Metoo

And that non-manual reloads being charged 1% were interpreted by individuals like us who wrote the webpages, not T@NGo themselves.

This post has been edited by beLIEve: Feb 23 2024, 12:03 PM
beLIEve
post Feb 23 2024, 01:05 PM

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QUOTE(!@#$%^ @ Feb 23 2024, 12:30 PM)
i just checked. it is written in their help centre that says it includes reloading using cc via manual reload, auto reload or quick payment.

https://support.tngdigital.com.my/hc/en-my/...convenience-fee
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I swear it wasn't there when this was announced. Updated 16 days ago, about right since it's less than 21 days notice.
beLIEve
post Feb 24 2024, 03:40 PM

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QUOTE(melondance @ Feb 24 2024, 02:54 PM)
Did they debit the 1% from your e-Wallet or Credit Card? What the hell, they debited 1 day after the payment...
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QUOTE(cassian948 @ Feb 24 2024, 03:32 PM)
from my ewallet balance.
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Doesn't sound very right deducting convenience fee from ewallets. Usually the total amount payable is upfront visible to let user decide to proceed or not, like the manual reload. See how they handle this when the entire Keluarga 1Malaysia Madani complain.
beLIEve
post Feb 24 2024, 04:09 PM

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QUOTE(cybpsych @ Feb 24 2024, 04:06 PM)
by right yes, but their tnc already made it their right to deduct any fees from whichever method available.

in short, as usual with banks, you can't run away forever....

.... (unless they didn't take action to recover the loss aka their mistakes or they "pardon" you with 100% or 50% discount)
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Yes. I think T@NGo will cave in if a lot of people who are still not aware make complains.
beLIEve
post Feb 26 2024, 11:28 PM

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QUOTE(jiaen0509 @ Feb 26 2024, 10:50 PM)
The only TnG attract me was Quick Payment where I no need pre-reloads. Any e-wallet can do the same others than TnG? I think no right?
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No loh. If i were you, I'd pay up the 1% for this convenience.
beLIEve
post Feb 27 2024, 12:26 PM

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QUOTE(ericlaiys @ Feb 27 2024, 12:05 PM)
same like bigpay. every ewallet will slowly follow
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Not necessary. Grab, Settle, Shoppee dont allow you to cash out CC funds. Only those that allow cashout need to charge con fee

QUOTE(lowkelvin @ Feb 27 2024, 11:18 AM)
It's hard for a Malaysian to 'boycott' TNG, unless you stay in Sarawak (?
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絕非難事. Back to CC and cash only. Unless tech savvy people loves paying from their phone and dont mind that 1% con fee

This post has been edited by beLIEve: Feb 27 2024, 12:30 PM
beLIEve
post Feb 27 2024, 02:09 PM

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QUOTE(sjz @ Feb 27 2024, 01:35 PM)
my view is no need back to CC or cash.
if the merchant is using old blue tng QR, then we feedback to them ask them change to pink Duitnow QR, for everyone benefits.

since bnm decided that its alright to charge 1% so called convenience fee for cc reload.
tng can charge 1%, we can stop using it and use other ewallet eg Grab Boost Setel ShopeePay that did not charge any charges for cc reload.
except for RFID toll payment or overseas cross border QR payment (as most other e-wallets not subscribed to cross border QR).
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I think it's T@NGo's brand name. If I were to tell those people (mostly stalls), they won't know all other wallets. Bigger ones have epay and GHL, compatible with most wallets except Settle.
beLIEve
post Feb 28 2024, 09:06 AM

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QUOTE(cassian948 @ Feb 28 2024, 01:02 AM)
I used quick payment, but my ewallet balance only got RM0.01.

They supposed to deduct RM2 for conv. fee, it has been 2 days lol.

Scared later they sent legal later to claim the pending RM2 deduction 🤣.
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I think their system not programmed to deduct until negative balance. Once you have sufficient positive balance, it should deduct.

This post has been edited by beLIEve: Feb 28 2024, 09:07 AM
beLIEve
post Feb 28 2024, 01:13 PM

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QUOTE(ben3003 @ Feb 28 2024, 12:50 PM)
Bigpay also pakai duitnow ma.. now both tng and bigpay charge 1% and let u cash out, same level liao 😂
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bigpay used to instant cashout. Dont know T@NGo will suspicious activity or not.
beLIEve
post Mar 1 2024, 10:18 PM

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QUOTE(stix @ Mar 1 2024, 09:21 PM)
never tried it but does this work? reload into shopeepay or whatever ewallet and then sending back the money to bank account with DuitNow. purpose is to meet credit card's spending requirement.
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It works but some might deactivate your credit card functionality. Purpose is to stop you from using them to meet credit card's spending requirement.

Safest is choose those who specifically allow you to do so with 1% profit sharing.

This post has been edited by beLIEve: Mar 1 2024, 10:19 PM
beLIEve
post Mar 1 2024, 11:52 PM

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QUOTE(stix @ Mar 1 2024, 11:25 PM)
Any idea which ewallet allows this?
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touch and go, bigpay, boost.
beLIEve
post Mar 4 2024, 10:19 AM

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QUOTE(sjz @ Mar 4 2024, 10:10 AM)
for a debit card.
why not straight reload a lump sum into tng?
there is no 1% convenient fee for debit card
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Because he wants to continue T@NGo at Boots' expense using CC.
beLIEve
post Mar 5 2024, 09:45 AM

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QUOTE(sjz @ Mar 5 2024, 09:05 AM)
you can claim is charging error, but no public statement or apology.
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That one wait for journalist to pick up ad.doublecharge.net from the forum and publish it
beLIEve
post Mar 5 2024, 12:36 PM

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QUOTE(Human Nature @ Mar 5 2024, 10:34 AM)
Not bad, already received a folllow up email asking for:
1-Registered IC
2-eWallet balance
3- Reason termination
4-Card expiry date (can find from visa icon)
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Usually very responsive for non-suspected abuse cases.

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