Why I am unable to cash in GO+ via eWallet? – Touch 'n Go eWallet Help Centre

The function to cash in GO+ account via eWallet has been limited might due to irregular transactional behavior or suspicious cash out using GO+ account from credit card reload.

In order to ensure the authenticity of transaction, we have taken precautionary measures to prevent further cash in at this juncture to ensure that you have indeed authorised such credit card reload.

TNGD reserve the rights to suspend or terminate the eWallet account for repeated offenders involved in suspicious credit card reload activities.

Please refer to Clause 1.6 of User Terms and Conditions

This post has been edited by cybpsych: Nov 26 2021, 09:26 PM

recheck again

I can see my bonus earning now

Who will WIN BIG today?

Congratulations to our Week 1⃣ winners for The Win Big Lucky Draw! See our full list of winners for ALL prize categories at https://www.touchngo.com.my/promotion/thewinbigluckydraw

Reload & spend with your Touch 'n Go eWallet now to earn MORE entries for The Win Big Lucky Draw!

how much is your go+ balance?

do you know there is a specific T&C for this?

daily earning + bonus is about RM1.50 ... on weekly basis, just leave 7 days x RM1.50 = RM10.50 unutilized in Go+. this way, no need to worry where the bonus is.

next week again, cash out RM10.50 from go+ to ewallet (temporary parking) ... or spend RM10.50 from go+.

my 2cent method anyway

resubmit lor

dont use any masking or stickers to cover
find a good lighting place
make sure all texts and images are ligible (readable) since OCR need to capture the texts

if all failed, contact CS if there is manual document verification instead

Time to announce the lucky winners of the TNB RM50 Cashback for Week 2!

Congratulations to the chosen ones! Find out if you're a winner at https://www.touchngo.com.my/promotion/tnb-launch-promotion

To those not selected this week, please try your luck again next week with a minimum spend of RM100 on your TNB bills with your eWallet to stand a chance to win RM50 cashback. Good luck!

surprisingly yes

happened to my this morning, out of nowhere gotten 1 stamp. I thought I've spent somewhere which I've forgotten.

and now I retested again, gotten 1 stamp for cash-in to go+

start today lor

got mine, but my steps was a bit different

1) prior to this, i already activated DNQR with my mobile number.
2) so, i DEACTIVATED my DNQR in tngewallet.
3) tried to ACTIVATE back, error. Probably too soon to add back since deactivation process (backend) havent completed yet.
4) checked My Rewards | Voucher page, gotten the DNQR RM3 cashback. --- weird since my DNQR not (re)activated yet
5) going back to ACTIVATE tngewallet DNQR. successful.
6) went to M2U, transfer RM50 to tngewallet DNQR (mobile number). successful.
7) received RM3 cashback in ewallet
8) also received 0.3% cashback (RM0.15)

Who are the lucky winners of the TNB RM50 Cashback for Week 3?

Find out if you're 1 of our lucky winners at https://www.touchngo.com.my/promotion/tnb-launch-promotion

Congratulations to all the winners! Don't be dissapointed if you're not selected - you can still stand a chance to win RM50 cashback when you spend RM100 on your TNB bills with your eWallet.

Are you 1 of our lucky winners of the TNB RM50 Cashback for Week 4?

Find out if your name is on the list at https://www.touchngo.com.my/promotion/tnb-launch-promotion

If you still don't see you name on the list, keep trying! Spend RM100 on your TNB bill using Touch 'n Go eWallet this month to stand a chance to win RM50 cashback! You have until 31 December 2021.

Congratulations to the winners!

yes, in a way

if you've been playing cc promos, using tng ewallet to temporary "park" the "spending".

even more so now when go+ having 4% promo rate and already maximized RM9.5k in go+, those extra funds will eventually need to flush out in order to repay back the cc


well, high risk, high gain to him/her.

the best part is, soft/perm-ban T&C may varies from time to time. so, the ability to cash-in/cash-out like that may work now, but sooner or later may caught TNGD's risk team to reevaluate their T&C.

what error?

perhaps try again later


Why I can't reload with my credit/debit card? – Touch 'n Go eWallet Help Centre

the banner stated "eligible users". are you?


// This Campaign is open to selected Touch ‘n Go eWallet users with a valid mobile number. //

Transfer eWallet Credit - 3 Days Cashback Special Campaign

This post has been edited by cybpsych: Dec 20 2021, 12:18 PM

The Week 4 winners for The Win Big Lucky Draw is out! See if you are our lucky winner for ALL prize categories at https://www.touchngo.com.my/terms.../the-win-big-lucky-draw

A BIG congratulations to all the winners! Reload & pay with Touch 'n Go eWallet now to stand a chance to win BIG prizes!

Congratulations to the Week 5 winners of the TNB RM50 Cashback!
Search for your name to see if you're a winner at https://www.touchngo.com.my/promotion/tnb-launch-promotion
Pay your TNB bills directly on our eWallet with a minimum spend of RM100 by 31 December 2021 & stand a chance to win RM50 cashback!