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 TnG eWallet Discussion Thread V1, eWallet, PayDirect

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tigerkl
post Apr 9 2023, 08:52 PM

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You can set a specific number just for TNG wallet reload, rather than using different numbers every time, right?


QUOTE(wjleong15 @ Apr 9 2023, 06:54 PM)
Do not use alliance virtual credit card to reload tng ewallet
Will get ban cause different number every time
I kene now
Have to wait 7 working days for cs to rectify and reactivate the cc reload function
Dem it
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tigerkl
post Apr 11 2023, 10:55 PM

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I don't think so, after paying 1%, you are free to withdraw. Try and see

QUOTE(Zegoon681111 @ Apr 11 2023, 09:49 PM)
You know tng, sure ban you

My friend kena dy
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tigerkl
post Jul 18 2023, 09:45 PM

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put things in different perspective, if it is fraudster who somehow get your passcode and try to log in, you will be very thankful this feature can save you from fraud losses.

BTW, this is also BNW new anti-fraud rules, not only TNG wallet, most bank apps will be doing the same.

A bit inconvenience, yes, but much safter!


QUOTE(borgyang @ Jul 18 2023, 09:29 PM)
I see. I guess I have no choice but to meet up with her in person to do the face scanning. So troublesome now. sad.gif
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tigerkl
post Jul 20 2023, 08:31 PM

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You can link from a new device (face recognition required), and that will automatically delink the old device. As only one device can be linked to on account at any given time. After delink, some very low risk payment probably still can pass, like toll, parking and small ticket size transaction. But most big ticket size reload/payment might be rejected.


QUOTE(skty @ Jul 19 2023, 11:52 AM)
anyone try to delink TnG account from the device?

what happen when want to do payment after delink?

thanks.
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tigerkl
post Jul 21 2023, 06:23 PM

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All TNG Visa card transactions are via wallet which means it is covered up to 25K. The 1.5K is for your other Credit Cards or Debit Cards which are not even part of wallet transactions. That's what you pay the extra 5Rm for


QUOTE(dexterwei88 @ Jul 21 2023, 01:12 PM)
If it is WalletSafe Pro, TNG Visa Card is covered up to 1.5k or the TNG Visa Card unauthorized transaction is considered under the eWallet 25k coverage?
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tigerkl
post Jul 31 2023, 11:57 PM

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click "more", and there is search bar on the top, you can just easily find it there.

BTW, you can also edit and put whatever your frequent user case on homepage. These functions have been there for months....


QUOTE(shawnme @ Jul 31 2023, 09:18 PM)
Damn, they're annoying..with all the imposing.

Bunch of useless stuff for me, while those I need are hidden.
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tigerkl
post Aug 1 2023, 09:31 PM

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just realized this "edit" function is no longer there....


QUOTE(shawnme @ Aug 1 2023, 08:07 AM)
If you could be kind to enlighten on the steps, thank you.
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tigerkl
post Aug 3 2023, 09:55 AM

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Principal only allows first party transfer. which means they will check the sender and receiver names and they have to match. Sometimes joint accounts could be mistakenly rejects due to that. Call Principal to find out more.

QUOTE(msa9696 @ Aug 3 2023, 12:24 AM)
Ok thanks, it's scary, tried 3 times, 3 different days, all failed:-

1) First time GoInvest transaction showed failed, tng deducted, no refund, amount missing
2) Second time GoInvest showed processing, tng deducted, few hours later transaction in GoInvest missing
3) Third time GoInvest never show anything, tng deducted, amount missing
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tigerkl
post Aug 4 2023, 10:31 PM

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well, all Tolls will take credit card and debit card soon, so it can be used on Toll also....

QUOTE(lowyat101 @ Aug 4 2023, 10:08 PM)
but do take note that this will not function as a TnG card ya
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tigerkl
post Nov 6 2023, 11:44 AM

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You might want to check the reward redemption catalog again now. It has increased like 10x times more options!

QUOTE(ericlaiys @ Nov 6 2023, 11:35 AM)
not much reward at this moment.

submitted my application to terminate visa card. not much usage here.
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tigerkl
post Nov 6 2023, 07:20 PM

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on the top, there is "PrestoMall" and "A+ Rewards", click into them and you will see many more options, some of them are good

QUOTE(Haloperidol @ Nov 6 2023, 06:54 PM)
GoRewards .. i think the only good voucher to redeem is the BHP
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tigerkl
post Nov 19 2023, 10:51 PM

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user posted image


Seems TnG offers the best deal now
tigerkl
post Dec 7 2023, 06:47 PM

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The only con is that "you should have done this earlier".. haha


QUOTE(Voopoo @ Dec 7 2023, 02:30 PM)
sorry if this has been discussed before but interested to know more about tng go+

is it ok to park money in go+ and get interest as claimed ? is there any cons tranferring ewallet $ to go+

many of you using it?
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tigerkl
post Dec 8 2023, 08:12 AM

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now cannot


QUOTE(FGG28 @ Dec 7 2023, 10:23 PM)
Well encountered account locked randomly before last year. Takes time and documents to verify etc that time. Many users were impacted. Not sure now someone can still lock your account by knowing your phone number or not by failing password or pin several times.
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tigerkl
post Jan 8 2024, 07:56 PM

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most money market fund money is invested in bank deposit anyway, it is extremely unlikely to be negative unless the whole Malaysian banking industry has big problem. If that happens, you have much more to worry than your balance in GO+


QUOTE(ssiapf @ Jan 4 2024, 10:03 AM)
Has anyone lost money in go+? Since it said it's not protected by government
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tigerkl
post Jan 9 2024, 07:53 PM

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https://www.linkedin.com/posts/alan-ni-5787...=member_desktop

This post might help you understand better about the fund security of wallet. It is not a direct answer to you GO+ though


QUOTE(ikanbilis @ Jan 8 2024, 08:25 PM)
The question itself is a flaw.

He was asking: “has anyone lost money in Go+” since it is not protected by gov?

If Go+ goes bust, then it would not be ‘anyone’ lost money. It would be ‘everyone’ (millions) lost money.
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This post has been edited by tigerkl: Jan 9 2024, 08:05 PM
tigerkl
post Feb 7 2024, 12:02 AM

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But why you want to turn it off. GO+ can do everything ewallet balance does, plus 3.x% interest. It is no brainer to keep money in GO+ instead of ewallet, isn't it?

If you worry about investment risk, you might want to check out the definition of "Money Market fund", it is invested in bank deposit, the lowest risk investment you can find, practically 0 risk...

QUOTE(coolguy_0925 @ Feb 6 2024, 07:54 PM)
Problem is they soft 'force' you to turn on the option as everytime cash in it will 'force' you to turn on the option

I have to turn that off manually every single time I cash in sweat.gif
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tigerkl
post Feb 9 2024, 09:51 AM

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Probably due to Merchant QR vs. Personal QR, same like what we have in Malaysia. Merchant QR should work, while Personal QR probably not

QUOTE(sjz @ Feb 9 2024, 09:10 AM)
yup.
but it's like a hit or miss approach  whistling.gif  whistling.gif

quite a number of vendor state alipay, when scan it using tng, it worked.

but certain vendor just can't work.

so i just scan everything using tng first, if can't work, only use alipay app (china version)

probably same thing as 2 diff type black and pink duitnow QR over here.
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tigerkl
post Mar 5 2024, 09:27 PM

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From double charge to refund, how many days it took for TNG to rectify this issue?

Anyone from this forum have got double charge but so far has not been refunded?

We probably can understand much better what has happened based on the response to above questions.

QUOTE(wongmunkeong @ Mar 5 2024, 03:20 PM)
when i emailed eTnG with evidence, they just responded with something to the effect of "refunded", with no rhyme or reason, nor even an apology. i pressed for more info and eTnG just flippantly said "We have verified that there was a processing error on your annual fee which has caused the additional deduction. We are working diligently to solve this issue."

i can imagine the amount of extra $ collected and if we didnt share here, most of us may be "taken".  ranting.gif
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tigerkl
post Mar 6 2024, 10:06 PM

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if so, seems an error then, if intentionally and systematic, everyone will be double charged and won't refund so fast. Also noticed that since early this week, seldom people complains about new double charge cases, probably they fixed the bug

QUOTE(wongmunkeong @ Mar 6 2024, 09:02 AM)
eTnG only refunded to me 1 day AFTER i messaged and emailed them. Messaging them online is useless - the fellow there said they can't help, need to contact email or call.

Additional data: My nieces and wife did not get double-charged though.
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This post has been edited by tigerkl: Mar 7 2024, 08:26 PM

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