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 >~.:PROTON Problems Official Thread:.~<, NOTIFY YOU PROBLEMS HERE ONLY!

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schrodinger_cat
post Nov 25 2010, 04:38 PM

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Hi guys, I have a 4 yr old proton saga. Lately, I find that it is occasionally hard to shift to 2nd gear, it's like there's something blocking when I try to shift to 2nd gear, thus forcing me to neutralize again and try harder to shifting to 2nd gear. Sometimes, it happens to 1st gear also.

May I know what problem is that? Time to refill gear oil or worse, gearbox problem? >.<
jex-koi
post Nov 28 2010, 07:34 PM

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QUOTE(schrodinger_cat @ Nov 25 2010, 04:38 PM)
Hi guys, I have a 4 yr old proton saga. Lately, I find that it is occasionally hard to shift to 2nd gear, it's like there's something blocking when I try to shift to 2nd gear, thus forcing me to neutralize again and try harder to shifting to 2nd gear. Sometimes, it happens to 1st gear also.

May I know what problem is that? Time to refill gear oil or worse, gearbox problem? >.<
*
Maybe synchromesh of the gearbox has worn out. Try double clutching to see whether it solves the problem.
ronaldpan
post Nov 29 2010, 04:21 PM

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hello guys,

just wanted to know whether a clutch pump for savvy covered in proton warranty. i am not sure. will contact my SA later, but i think i should get some info from here too. so please help me out k.

last friday, my savvy amt suddenly breakdown, first i thought it was because of the engine oil. but then, it getting worst, 1st, hard for me to get it into gear 1, i have to press the pedal more to get my savvy move. after a while it start jerking, and the gear will go to N while in driving mode..then not long after that it went crazy.

and it cost a lot to get it repair/replace (around RM5000). dont have any idea what to do, since many mechanics in sabah don't know how to repair this type of car. pity me.

for info, i followed all the services recommended in the booklet, and do servicing in proton service centre.
kento
post Dec 4 2010, 02:44 AM

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From: Mareshia


hi, last night i drive (my wira 2001) went back home after work..sudenly BUMP!!! into deep potholes on the roads! damn!

then i noticed that the light for hazard light button (the rectangle one) turning ON after the bump..but i didnt press it on..just suddenly it went crazy like that...i dont know y...aredi try to press it several times but still the light is on. Usually it's only turing on when we actually ON the hazard light rite?

any sifoos here plz help...im worry my luvly car will become worse lol..
any advice? tq
Eldress
post Dec 9 2010, 07:49 PM

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hlp me all sifu......
1997 proton wira 1.6a,gearbox may have large problem??
how much if i wan to change it?
azizul9736
post Dec 13 2010, 02:04 PM

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My gen2 oil sump crack, anyone know how much it cost to replace it?
kento
post Dec 13 2010, 06:04 PM

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QUOTE(kento @ Dec 4 2010, 02:44 AM)
hi, last night i drive (my wira 2001) went back home after work..sudenly BUMP!!! into deep potholes on the roads! damn!

then i noticed that the light for hazard light button (the rectangle one) turning ON after the bump..but i didnt press it on..just suddenly it went crazy like that...i dont know y...aredi try to press it several times but still the light is on. Usually it's only turing on when we actually ON the hazard light rite?

any sifoos here plz help...im worry my luvly car will become worse lol..
any advice? tq
*
changed engine oil, solve prob..maybe coz engine oil too low..?
Tzarh1974
post Dec 14 2010, 11:30 AM

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QUOTE(azizul9736 @ Dec 13 2010, 02:04 PM)
My gen2 oil sump crack, anyone know how much it cost to replace it?
*
Mine was told to replace the gasket cause presence of oil at that area.
bugKecik
post Dec 14 2010, 11:02 PM

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my neo front bumper has a quite a big gap between the headlamp
neoescundo
post Dec 18 2010, 12:52 AM

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anyone find difficulty to fully close their front bonnet?
i cant close mine.... big gap between fender with bonnet
fukare
post Dec 19 2010, 01:57 PM

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otai2 need some help here.
i drove my wira se yesterday, suddenly the radio turn off automaticly.
then when i ON the lamp theres sound tik tik tik (from alarm system i guess) , my clock also die.....

FYI i just change the alarm system to the new one last 2 week, is it from the wirring problem ( the accesry shop's tauke tap2 my wayering) or from the car wash, cause i ask them to clean the engine area too??

need ur help b4 kena kencing ngan kedai workshop nk pi repair...HELP

kl_guy74
post Dec 19 2010, 03:14 PM

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Hi guys, I have a 4 yr old proton saga. Lately, I find that it is occasionally hard to shift to 2nd gear, it's like there's something blocking when I try to shift to 2nd gear, thus forcing me to neutralize again and try harder to shifting to 2nd gear. Sometimes, it happens to 1st gear also.

May I know what problem is that? Time to refill gear oil or worse, gearbox problem? >.<


This is Proton gear box problem,last time I'm driving Saga --> Satria ---> Wira --> Waja = same problem happen.

This only happen when rainy day,always dun chage ur gear when u pass the flood..my mechanic tell me is our gear oil + will water..

Fixing like ABC...just change ur gear oil then WAOLAH everything back to normal...
milenia98
post Dec 19 2010, 03:27 PM

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QUOTE
Hi guys, I have a 4 yr old proton saga


i tot saga launched 2008. how come yours 4 years old?
yatsin
post Jan 3 2011, 04:22 PM

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How long does a wira catalytic converter lasts? is it by mileage or years?
kidmad
post Jan 4 2011, 05:37 PM

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QUOTE(ronaldpan @ Nov 29 2010, 04:21 PM)
hello guys,

just wanted to know whether a clutch pump for savvy covered in proton warranty. i am not sure. will contact my SA later, but i think i should get some info from here too. so please help me out k.

last friday, my savvy amt suddenly breakdown, first i thought it was because of the engine oil. but then, it getting worst, 1st, hard for me to get it into gear 1, i have to press the pedal more to get my savvy move. after a while it start jerking, and the gear will go to N while in driving mode..then not long after that it went crazy.

and it cost a lot to get it repair/replace (around RM5000). dont have any idea what to do, since many mechanics in sabah don't know how to repair this type of car. pity me.

for info, i followed all the services recommended in the booklet, and do servicing in proton service centre.
*
Sound like a normal problem to me, have you check on your throttle body? whether it's cleaned up, have you cleaned your TDC sensor before? the problem's you mentioned are common problems where some cleaning is required and that's all. If you are in klang valley you can find a guru here in puchong to help you out but in sabah no idea bro.

Maybe this few thread will help you:
http://savoc.net/v2/viewtopic.php?f=23&t=4552
http://savoc.net/v2/viewtopic.php?f=23&t=9167

Better gearbox oil which will help:
http://savoc.net/v2/viewtopic.php?f=23&t=2372

btw even in klang valley not many SC knows how to fix Savvy they thought they just need to service the car like normal, but each service they are suppose to keep check on the Throttle Body + TDC Sensor making sure they are clean, if they never cleaned them before. haha that's what you get, jerking... hard to start... gear masuk N. hehe
aristotle85
post Jan 4 2011, 08:40 PM

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Hi guys....recently my car engine suddenly stopped and the engine lamp is on and the "D" sign is changing to "-".....After a few seconds, the "-" is changing back to "D" and the car is running as usual back....Last week, already send to proton and they said, have to reset ECU....It's fine then until today, when I was on the way back from the office, the car suddenly stopped and show the same symptom as before....I send to the car workshop immediately since the proton service centre is already closed and they reset back again the ECU....I'm quite piss off right now since this is the 2nd time the ECU is reset....Do you guys have any ideas how can I resolve this problem?

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ariefz_86
post Jan 10 2011, 07:00 PM

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QUOTE(aristotle85 @ Jan 4 2011, 08:40 PM)
Hi guys....recently my car engine suddenly stopped and the engine lamp is on and the "D" sign is changing to "-".....After a few seconds, the "-" is changing back to "D" and the car is running as usual back....Last week, already send to proton and they said, have to reset ECU....It's fine then until today, when I was on the way back from the office, the car suddenly stopped and show the same symptom as before....I send to the car workshop immediately since the proton service centre is already closed and they reset back again the ECU....I'm quite piss off right now since this is the 2nd time the ECU is reset....Do you guys have any ideas how can I resolve this problem?

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*
try checking ur sensors.....last time i had the same problem, and replaced the crank sensor...
danial_2709
post Jan 11 2011, 03:26 PM

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proton car sucks!!
they just concern about the style and price instead of security of the car itself!!

winners8
post Jan 11 2011, 10:07 PM

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I had regretted buying my Proton Saga. Edited below is my email to Proton (i.care@proton.com):

"Dear Sir,

1. I'm writing to express my utmost disappointment with the type of unreasonable service rendered by your dealer in Johor Bahru.

2. On 20 December 2010, I took delivery of my new PROTON SAGA 1.3L (Manual) Special Edition vehicle from Urus Usaha Sdn Bhd in Johor Bahru. The vehicle was registered on 14 December 2010 with registration number: xxxxxxx. Upon taking its delivery, I saw that its odometer had already clocked 60 km and I don't know why is that so high for a new vehicle?

3. Later, upon reaching home, I realized that there was an area on its black rooftop which had been pre-touched up with the black colour paint. Part of this black colour touched up paint had also chipped off again, thus exposing its original white paint. Treating it as a trivial issue and not wanting to create an argument, I then touched up the area again by myself with the NIPPON PYLOX black colour paint.

4. By 31 December 2010, I had driven it for about 85km and then garaged it (under full shade) for about 1 week without starting. On 09 January 2011, I was surprised that it couldn't get started. Upon detailed checking, I measured its RAMCAR battery voltage had dropped to between 6.5 volts and 6.7 volts. Having no choice, I then disconnected its battery's negative terminal and charged it for about 3.5 hours with my CTEK battery charger. Thereafter, I managed to start it again and drove for a short nearby distance. I was curious why has the battery voltage dropped to 6.5 volts after only 1 week of non usage, and prior to that, all lights had been switched OFF.

5. On the night of 09 January 2011, I called up the saleswoman who had sold me the car and she said that it's normal. I WONDER HOW DOES PROTON MAKES A VEHICLE THAT WILL NOT START AGAIN AFTER 1 WEEK OF NON-USAGE. IT'S INDEED INCREDIBLE OR SHOULD I SAY REMARKABLE? NO OTHER CAR MAKERS CAN REALLY ACHIEVE THIS KIND OF PRODUCTION STANDARD INDEED!

6. Fearing that I may encounter the same unpredictable battery failure situation again in the future, I then drove to their service centre (Urusmobile Sdn Bhd) on 10 January 2011 and their service executive insisted that I leave my car with them for 5 hours so that they can charge up its battery and conduct a test thereafter. I had asked for an alternative to remove its battery so that I can continue to drive with a temporary spare battery fitted, BUT SHAMEFULLY, SUCH AN AUTHORIZED PROTON SERVICE CENTRE DOES NOT HAVE A SPARE BATTERY FOR MY USE. WOULD YOU EVER BELIEVE THAT?

7. So, after about 5 hours, I returned to the service centre again and it was revealed that the battery was indeed slightly weak even after the 4 to 5 hours of charging. I had already asked for a new battery replacement earlier in the morning, but was flatly rejected until the 5 hours of charging and testing was done. Still, despite the unsatisfactory outcome from the 5 hours of charging and testing, they now insisted that it be subjected to a further 15 hours of charging before conducting another test. For GOD's sake, if you pump the bloody battery for 15 hours continuously and then test it immediately, it will definitely reveal good results unless the battery is already short circuited internally. However, will it hold the charge for long thereafter? Is this the correct procedure to test the durability of the battery or is it just a lame excuse employed by PROTON's battery supplier to deny responsibility for the premature failure of their car batteries?

8. Despite much argument with their service manager, Mr K B Chua initially told me that he's willing to replace a new battery for me by the next day, but later changed his mind again and insisted that the 15-hour charging and testing be done first. I was of course very reluctant to accept his "twist-and-turn" behavior. I told him that he will definitely revert to me that the battery is in good condition after the 15-hour charging and testing because it's not internally short-circuited yet. I then insisted him to abide that if he wants it to be done his way, and if I were to take back the old battery with the same failure within 2 weeks of non-usage, I will insist on a new replacement battery with no questions asked. But he will not commit. Eventually, I'm left with no choice but to allow him to do the 15-hour charging and testing at the time of writing this email.

9. In view of the above unpleasant encounter, I have totally lost faith in PROTON's after sales-service. Now, it's only a battery failure and I had to go through all these hassle without a feasible solution. I could not imagine how it will be if there's an engine or mechanical failure with the car in the future. KINDLY TELL ME THAT DO I REALLY HAVE TO PUT UP A FIGHT WITH YOUR DEALER JUST TO REPLACE A NEW BATTERY, WHICH HAD FAILED IN A NEW CAR DELIVERED JUST BARELY 1 MONTH AGO?

10. Anyway, after this bad incident, I doubt I can ever trust your company's motto: "Customer Service, Only The Best For Your PROTON". With regrets, neither will I consider PROTON for my next vehicle purchase in future nor will I recommend to my friends and kin. It's utterly a big disappointment for your customer over a battery failure and the subsequent request for its replacement for a new car delivered barely 1 month ago. No reasonable customer could have tolerated such unprofessional behavior to be coming from a supposedly "reputable" public listed company.

11. Anyway, I do hope you will be responsible enough to conduct a full investigation into this incident and give me a favorable reply via email or contact me at xxx-xxxxxxx. I had chosen PROTON over PERODUA over this vehicle purchase because I had thought that PROTON's quality and service had been much improved. The engine and its mechanicals may have met my satisfaction presently, but definitely not the attitude nor the unprofessional and irresponsible responses from your dealer's after-sales services.

With regrets,

(10 January 2011)"

Just received a call from Urusmobile this afternoon and as I had anticipated, they claimed that there is nothing wrong with my battery after their 15-hour charging and testing process. I'm asked to retrieve it back. mad.gif vmad.gif
tchtax
post Jan 13 2011, 12:38 PM

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I had lost hope in them since I bought my first Proton 11 years ago. I vowed never to touch their products again...ever.!! and you have proven to me that they haven't changed.

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