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 Digi Fans Club & Enquiries V18, Let's Inspire

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dgboy
post Sep 8 2021, 02:21 PM

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QUOTE(teamjoker @ Sep 7 2021, 02:47 PM)
Want to know the Digi prepaid NEXT expires on the 10th Sept, if I topup on the 10th, will it be too late? The amount balance will be forfeited? Thank you
*
if you are referring to credit validity, 10th will be the last day valid so you can safely top up on that day
dgboy
post Oct 26 2021, 02:53 PM

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the BS in BS System has more than one meaning
dgboy
post Oct 28 2021, 09:55 AM

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postpaid issues are reportedly solved

next up, prepaid
dgboy
post Oct 28 2021, 06:25 PM

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My 1GB IDD Internet Club quota miraculously drained to zero. Normally, end of month the balance will be around 600MB.

500MB basic data that's left is not deducting at all.

MyDigi app is better today, but quotas still going up and down like a stock market. Checking quotas under *200# seems more reliable.

This post has been edited by dgboy: Oct 28 2021, 06:25 PM
dgboy
post Nov 6 2021, 04:49 PM

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QUOTE(joshhd @ Nov 6 2021, 01:33 PM)
My friend asks, he knows Call Forwarding / Call Divert service is available among telcos.
But how about SMS Forwarding / SMS Divert? Is it available for Digi or other telcos?
Can it be done on carrier level, where the SMS can be forwarded/divert to another phone number, even when the phone is switched off (so it doesn't rely on apps to do it)?
*
no such feature in gsm specification
dgboy
post Nov 7 2021, 11:28 AM

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QUOTE(lexu2005 @ Nov 6 2021, 10:36 PM)
Yes, same thing happen to my Smart Prepaid too... doh.gif
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Legacy plans seems to be the worst affected. And I noticed the MyDigi app sometimes seems unable to show more than two data buckets at a time, you can try refereshing and see what turns up.
dgboy
post Nov 9 2021, 12:15 PM

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QUOTE(khteoh2019 @ Nov 9 2021, 09:51 AM)
Does anybody here still have problem starting the MyDigi apps ? Or just me only facing the problem ?
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not just you, many still facing issues

quotas wrong, missing or going up and down like stock market
dgboy
post Nov 14 2021, 06:32 PM

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QUOTE(bluebay @ Nov 14 2021, 11:26 AM)
Digi cs off during the weekend? Still mco ka? How come no one picks up my call? Bad services..
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I used the chat option in MyDigi last night, waited about 10 mins around 9 pm.
dgboy
post Nov 18 2021, 02:27 PM

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QUOTE(Human Nature @ Nov 18 2021, 02:24 PM)
If the prepaid credit expires on 30 Nov and I reload RM60 today, when will be the new expiry date? 30 Nov + 60 days? Thank you
*
60 days counted from tomorrow
dgboy
post Nov 21 2021, 10:01 PM

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DG still messed up internally

" Every day we discover new things with the vendor. "

This post has been edited by dgboy: Nov 22 2021, 04:00 PM
dgboy
post Nov 25 2021, 09:15 PM

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QUOTE(josh5671 @ Nov 23 2021, 10:00 PM)
Did anyone experience digi 4g internet speed spiking up and down?
speed will suddenly drop to 0, website cant even load. then recover minutes later.
*
new BS System needs many tweaks

plus ongoing 3G > 4G migration

This post has been edited by dgboy: Nov 27 2021, 02:07 PM
dgboy
post Nov 28 2021, 01:09 PM

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QUOTE(Hummingbird @ Nov 28 2021, 09:18 AM)
I doubt it will still continue to operate separately in long run. It doesn’t make sense for private corp.
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Agreed, normally after telco merger they will keep the two brands for maybe a couple of years, then choose one brand, unify plans and start closing shops.
dgboy
post Nov 29 2021, 08:44 PM

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QUOTE(godzilla88 @ Nov 29 2021, 11:11 AM)
Why after claiming the free data like 1GB productivity, it deduct 100MB on the spot? where the 100MB goes to?
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it is just reserved, you get it back later
dgboy
post Dec 8 2021, 12:11 PM

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QUOTE(WaCKy-Angel @ Dec 8 2021, 11:36 AM)
The prob with Digi Box Of Surprise is u cant see the T&C prior to subscribing it lel..
The only way is chat with CS to find out, or ask someone that subscribed it before.
*
Agreed, there is an sms with a link digi.my/uc1 yet that just redirects to digi home page.
dgboy
post Jan 17 2022, 06:53 PM

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QUOTE(paradiseisland8 @ Jan 17 2022, 05:55 PM)
Hi anyway to check when my prepaid line will expire? Can't seem to find in the app.
*
If your validity already expired, check the sms from DiGi that mentions incoming calls until xxx, that is your line termination date.

Or call the automated helpline and the robotic woman will announce the date for you.
dgboy
post Feb 5 2022, 02:03 PM

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QUOTE(EpsilonStar @ Feb 5 2022, 09:31 AM)
Hi guys I recently just ported in to digi. I am using iPhone and now I constantly have this red dot on my voicemail tab and every time I reconnect back to digi network I will get a new voicemail notification. I have called to check there is no new voicemail and I have even deactivated the voicemail but the notification is still there. Anyone encountered this before and how to get rid of it?
*
I had this issue too. No solution except after a few years you no longer notice the icon.
dgboy
post Feb 5 2022, 05:59 PM

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QUOTE(EpsilonStar @ Feb 5 2022, 04:29 PM)
You mean ignore that the icon is there? 😅
Have you tried resetting the phone? I wonder would it get rid of that
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Yes, just ignore the icon.

I tried many things, including reset the phone app and phone itself, and nothing worked, so I live with it since I don't use voicemail anyway.

This post has been edited by dgboy: Feb 5 2022, 06:00 PM
dgboy
post Feb 5 2022, 08:41 PM

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QUOTE(budi1413 @ Feb 5 2022, 06:48 PM)
put my digi sim in nokia 105 also got voice mail logo sweat.gif
*
mine is Windows phone, same issue
dgboy
post Feb 6 2022, 12:58 PM

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QUOTE(NF2M @ Feb 6 2022, 09:10 AM)
How can i get this RM8 plan and what plan is that? Thank you in advance.
*
check your Box of Surprise in MyDigi app or dial *128*88#
dgboy
post Feb 8 2022, 09:45 AM

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QUOTE(orangutan @ Feb 8 2022, 09:26 AM)
If I purchase validity 365 Days @ RM 38 , will the 365 days be extended starting from today or from the date of my expiry which is at a later date?
*
from today

best to wait till your line is barred, then you can buy 365 without needing to top up first
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