Re-open the ticket. No matter how many times they close it, keep re-opening them
Just to clarify, when I said "re-open" I meant reopen the same ticket, not create a new ticket

This is what I did with UniFi during the UniFi Turbo Upgrade during Gobind era
Once the ticket has been open long enough, someone from MCMC will be aware of the ticket and finally take action against the party whose being reported

I remember re-opening the same ticket 8 times until they finally agreed to give what they promised to give
If I remember correctly, someone from MCMC themselves actually replied to the ticket after the 8th time I re-opened the ticket

Also on that note. I have also raised a ticket to MCMC for Digi's trickery

No. Just 1 ticket

Let's play a game shall we? You close the ticket, I reopen them. You close, I reopen and round and round and round it goes



This post has been edited by sHawTY: Jan 22 2024, 03:49 PM

Why the need for the 5G access pass?
Just enable for all lah. Bodo Digi

Like this my 2 RM10 gadget SIM still cannot get 5G because no 5G access pass option in the Buy Add-Ons

Agree with this part

Guys, let's flood MCMC with tickets to push Digi into giving everyone 5G access and ditching the monthly renewal hassle!

Let's make some noise and get things rolling! #5G4All #DumpMonthlyRenewal

Exactly. Making us renew manually is just plain annoying. And cherry-picking which packages get 5G is just bullshit.

I have a total of five lines under my account:

1 x primary line at RM60 - Gets 5G
2 x family lines at RM30 each - Also get 5G
2 x gadget SIMs at RM10 each - No 5G for these ones

What the actual fuck. I didn't even know about this LOL

No other telco is offering the same as Digi's old plan
Especially the RM10 gadget SIM which is very important for me and my wife

Tried going to Yes for 2 days but they failed miserably

Kalau bagi iPhone takpe jugak kan?

Am I the only one noticing recently that data usage is unusually fast? despite being on 4G.
Before, I barely used 5GB out of my 50GB quota, but now I'm hitting 48GB in just 2 days before the quota renewal. My online habits haven't changed; it's still just Facebook for me, with no Instagram, TikTok, or anything similar.

This post has been edited by sHawTY: Mar 13 2024, 10:09 AM

I never had those

Been using postpaid 60 for several years now and the only thing listed in my MyDigi app are the main quota and the loyalty quota

Not sure which package gets them
My loyalty gets me additional 50GB and I got it after 1 year of subscribing to the Postpaid 60 package

Really starting to hate Digi after the merger with Celcom

No more cheap postpaid packages, cheap gadget SIM & cheap family lines.
What's worse are those stupid speed cap for their all new postpaid plans.

I'm betting all of these stupid ideas comes from Celcom

Alas, no other choice
YES with their chipsmore coverage
Maxis being stupidly expensive
UMobile - Not sure if they're worth the trouble

This post has been edited by sHawTY: Mar 14 2024, 04:35 PM

I registered for U Mobile last night and am currently using it via E-SIM, opting for a new number instead of switching through Mobile Number Portability (MNP), and I'm still retaining my original main number. I'll be putting them to the test throughout the month.

It's the perfect opportunity to assess their service during the festive season. I'll be traveling from Subang Jaya to Tanah Merah (Kelantan) to Ipoh and back to Subang Jaya, utilizing multiple highways.

If everything goes smoothly, I plan to migrate all my family members to U Mobile

RM38 for 120GB, kinda hard to pass
Forget YES 5G, tested for 3 days and they failed miserably. Regretted MNP'ing my number to them

This post has been edited by sHawTY: Mar 15 2024, 10:57 AM

Yes but it got waived

I can't give you an answer just yet. Gotta wait till April to really test the line, especially during the holidays when everyone's blasting photos to their fam and friends. That's when the 5G towers will be maxed out on bandwidth.

Digi is becoming outrageous. I tried to transfer one family line to Digi prepaid, and they are asking me to do the following:

1. Pay RM60 to switch the family line to Digi Postpaid 60.
1. Pay another RM60 to switch the same number to Prepaid.
In total, I have to pay RM120 just to downgrade one family line to Prepaid. What's worse is they are not going to refund the RM120 but instead will just offset the next bill.

My monthly bill for five lines doesn't even reach RM100.

What the actual fuck?

Added note: No. I do not have any contract with Digi

This post has been edited by sHawTY: Apr 14 2024, 09:50 PM

Yes, I was doing this at the Digi service center at Sunway Pyramid

Noted. Will give the helpline a call to see what they are going to say about this
Either way, I'm not staying with Digi after this. The merger with Celcom brings nothing to the table

Tested U Mobile for a month including during raya in Kelantan, Perak & Selangor, good enough for my family

This post has been edited by sHawTY: Apr 16 2024, 02:38 PM