But it can connect to 4G network as usual.
Account is active, not suspended.

Do note that whenever you dial any USSD menus on Digi network, your phone will fallback from 4G to 3G network (or 2G) until you exit the USSD menu.
Which means for those who force 4G LTE mode on their phones, Digi USSD menus will not work.
It will immediately shows this message "Connection problem or invalid MMI code" whenever you dial any USSD menus like *128#, *338#, *888# and so on.
Digi's 4G LTE does not support USSD over LTE yet.

Solution: Set your phone to auto 2G/3G/4G or auto 3G/4G whenever you wish to dial the USSD menus.

What Petronas voucher are you referring to?
I can't find any Petronas voucher on MyDigi app also...?

As long the Digi SIM card is inserted to your phone, and even if you turn on Airplane/Flight Mode and then turn on WiFi manually, the VoWiFi will still work like normal.

I'm using Samsung phone. Not sure if this works on other brands or not...

Yeah, but try turn on Airplane/Flight mode, and then turn on WiFi manually to see if VoWiFi works.

Do you guys realise that Digi VoWiFi would intermittently stop working even if the phone stay connected to the same network? As in, VoWiFi icon goes missing, and the phone would just use VoLTE instead of VoWiFi, even when connected to the same home WiFi network. It very rarely happens, but still, it happens once in a bluemoon.

And the workaround is, turn off WiFi, and then turn on again (and then reconnects), then VoWiFi icon appears.

Do any of you experience this?

This post has been edited by joshhd: Sep 19 2021, 11:16 PM

VoWiFi appears for a minute, and then switches itself to use VoLTE even if your phone is still connected to WiFi?

Or maybe because you're connected to a WiFi network with a below-average signals?
Does it happen on other WiFi routers that your phone connected to?

Huh? I have Facebook account, and I never experience that...
You experience that when using Facebook app (iOS / Android) or Facebook mobile site (m.facebook.com)?

What I know is, if I go facebook.com on a Digi network on a PC device (or request for Desktop site on my phone), it will redirects to web.facebook.com instead of facebook.com
That one I also don't know why surfing Facebook desktop site will directs to web.facebook.com

I hope Digi network engineers are reading this lol...

But let's say if you turn on Airplane mode, then turn on WiFi manually, will the wifi calling become off and on intermittently too? Even if your Internet and WiFi connection is stable?

It will fallback to VoLTE when you turn off WiFi during the WiFi call. During that process, you will notice about half a second audio mute, but the call won't drop.

Once it is on VoLTE, and then you turn on WiFi, the VoLTE call will migrate back to VoWiFi, and you'll also notice about half a second audio mute during the process too.

Yes. Although VoWiFi still works, but Digi will not allow you to connect to its 4G network until your account becomes active. They'll make your phone to connect to its 2G/3G network only.

And when you try to force 4G, it'll show "Emergency calls only".

If it's too technical, consider write in email to them, so that they could just forward it to the respective department. That is if they would care to do that...

Same here, no VoWiFi no VoLTE...

For those who force 4G on their phones, you need to temporary set to Auto (4G, 3G, 2G) now.
Otherwise can't receive income calls until next morning lol

This post has been edited by joshhd: Oct 25 2021, 11:34 PM

What a sad night...

Yeah, I just notice the VoLTE is back.
And finally no more 5Mbps speed cap...

USSD menus is fine, but I still can't access MyDigi though.

So instead of getting Unlimited Social (Facebook, Twitter, Instagram), now we'll be getting 1TB (1000GB) per month of data quota solely meant for Facebook, Instagram and Twitter?

Mmm I see. Dear Digi, thank you for your honesty and transparent on your FUP usage, unlike other telcos.....


As I scroll further right, it shows this?
I bet the Digi engineers hasn't slept since yesterday evening... Until now their system migration stuff still haven't settle completely

Hmm, right now VoLTE is fine but VoWiFi seems not working...?
Looks like Digi still got a rough night to go through...

Interesting...
. .

Then, it means they don't want to be contacted, hoping that you'll just give up.

From what I see, Digi is trying to be honest and transparent about its "unlimited data" offering, which is a good thing actually. I'd rather get to see that FUP cap, rather than convince myself that I'm using "unlimited data" plan, as if like no tomorrow like that, you know? That's just my opinion laa...

From the outside, they say it's unlimited. But internally, they'll still monitor your data usage, and it will raise a red flag to them if your data usage exceeds 999GB within a month, cuz that would likely suggests that you may be "abusing" the mobile network or something.