My MyDigi doesn't have this issue you raised. So it likely is affecting only certain iOS users.

Tried on 3 different iPhones (6S, XS and 12 Pro), all running on iOS 14.2 with the latest MyDigi app, none is experiencing the problem you raised.

Do make sure your signal is showing Digi WiFi Calling before answering the call to avoid bill shock. Call will drop if the signal suddenly drops to Digi roaming partner at the country you’re at. Yes, this happens sometimes but it is extremely rare.

SMS sent when on Digi WiFi Calling is treated as SMS sent within Malaysia as well.

You can turn off roaming if you do not wish for any calls to go through when you are not connected to Digi WiFi Calling overseas.

I however, always have my roaming toggled on. Just make sure your roaming voicemail is disabled to avoid any unanswered calls getting re-directed to your voicemail service because once it’s re-directed to your voicemail and you are on roaming, you will be charged as if you’ve picked up the call.


All new Digi 4G sim isn’t PIN protected. And there is a one-time replacement fee of RM10 to change new sim.

This post has been edited by MilesAndMore: Dec 8 2020, 11:16 AM

If you do not toggle on roaming, your Digi sim will show no signal. So your Digi line is not going to work. But yes, you still can keep that Digi sim in your phone if you have a dual-sim mobile phone.


Are you referring to your contacts saved to your Digi sim ? Contacts saved to your Digi sim is saved locally in your Digi sim. So no. They won’t get transferred to your new sim.

If you are using Android, you can save all your contacts to your Google account. I’m using iOS, so everything is saved to my iCloud.

I was referring to the particular question posted. But yes, Digi WiFi calling works even on airplane mode. I wrote on Maxis VoLTE thread last month that a few SMS blasted in after my phone was connected to the plane's WiFi somewhere over India last year.

One thing i forgot when replying early on is that i forgot not all Digi Prepaid subscribers have unlimited calls because in my mind i kept thinking about Digi Postpaid only.

Can. No.

No official announcement when Digi is going to withdraw the NEXT 30 or NEXT 35 add-on. Digi first came out with a truly unlimited data Postpaid plan in 2017 and it was supposed to be a limited time promotion. But it's almost February 2021 now yet the plan is still on sale. So, just take whatever rumours you hear or read on the internet or whatever Digi staffs tell you with a pinch of salt until you see an official announcement from Digi or when the plan disappears. If you are happy with the plan offered now, just subscribe and enjoy it whilst it lasts and look for alternatives when the promotion ends. Don't overthink

It is 60GB full speed + 60GB full speed. This is because you can subscribe to this plan even if you don't buy a phone from Digi but it will come with a standard 60GB data only. The extra 60GB data is applicable only to those on Digi Phone Freedom plan (for the RM120 call plan).

I believe it is due to Digi's market share in the states listed above (Kelantan, Teregganu, Kedah, Perlis, Johor and Melaka) is the smallest amongst the Big 3. Similar to how Hotlink used to have cheaper Hotlink EM plans in East Malaysia and Maxis now still offers Maxis Postpaid 68 only in Sabah, Sarawak and Labuan. Digi is very big in Sabah and Sarawak, especially in Sabah where Digi market share easily trumps that of Maxis, hence Digi doesn't bother to offer special plan in Sabah.

Sorry but please refrain from spreading false information over and over again because tympg and Hummingbird are both right that calls made via Digi WiFi Calling to a Malaysia numbers are considered local calls, thus if you have unlimited calls with your call plan, it is absolutely free. I have confirmed this on this board many times and they were all through actual calls i made from 6 different countries in Europe, Middle-east, Singapore, Hong Kong, Thailand, Japan, South Korea and Taiwan. Call automatically dropped if the reception suddenly changed to a roaming partner in the midst of a call, hence one doesn't have to worry about bill-shock.

Digi reportedly enabled Digi WiFi Calling overseas in early 2018. This information was first shared by a fellow user who frequented the Finance Section of this forum but i forgot what's his username already. He apparently noticed his Digi WiFi Calling worked in Amsterdam and his call back to Malaysia wasn't charged. I personally tried it out in April 2018 in South Korea for the first time and indeed the call back to Malaysia was free since i was already using an unlimited call plan.

Maxis is the only mobile carrier offering unlimited SMS for all of its postpaid plans (including those marketed under Hotlink Postpaid).

Early on Celcom offered unlimited SMS for the very hot RM80 postpaid plan too but not anymore.

Digi on the other hand, initially didn't offer any free SMS for its postpaid plan. I remembered writing a feedback to Digi around 2016 that they should bundle limited free SMS to a certain more expensive postpaid plans and a few months later, Digi really did. Their best-selling RM80 postpaid plan has been bundled with 300 free SMS since.

This post has been edited by MilesAndMore: Feb 16 2021, 08:29 PM

https://www.digi.com.my/shop

They revamped the main shop page to show all available plans (except Digi Prepaid LiVE and Abadi which still need maneuvering).

Digi revamped mobile postpaid plans don't seem very competitive anymore. Some older plans especially the publicly available Digi Postpaid 80 was much cheaper.

Good news is whoever wants to buy subsidised mobile phone from Digi under Digi Phone Freedom 360 plan can now do so and enjoy unlimited data at the same time by subscribing to Digi Postpaid 150 + RM0 unlimited data add-on. Do note FUP now is capped at 999GB per billing cycle.

The now phased out Digi Postpaid 80 offered 40GB of data upon sign-up and you will end up with 80GB of data after staying with them for 2 years. It was a much better plan.

Those Maxis Postpaid 98 users who did not port-in to Digi Postpaid 80 back then, the likelihood of them switching to Digi now is even lower.

Frankly i'm very puzzled with Digi's strategy. Both Maxis and Celcom postpaid plans are getting better value every year. Yes. Maxis is extremely stubborn in the sense that they refuse to lower their postpaid price but at least almost every year we see some improvements in their postpaid packages (more data). So that's something. Digi on the other hand, has always had problems getting their subscribers staying on more expensive postpaid plan yet they are now making their postpaid plans more expensive than before

Their Digi Fibre and Postpaid bundle was easily the cheapest out there (100Mbps for RM130 + RM60 for unlimited mobile postpaid). But now the same pairing you will have to pay RM130 (100Mbps) + RM120 (Digi Postpaid 150 with RM0 add-on to activate unlimited data with FUP 999GB after RM30 discount).

For Fibre + Postpaid bundle with unlimited data for mobile postpaid line, Maxis is definitely much cheaper by miles !

I much rather they don't come up with standalone unlimited data mobile postpaid plan so to avoid congestion. Anyway, one already can get unlimited data by bundling a Maxis Postpaid with Maxis Fibre. So far seems to be working great for Maxis.

When did this happen ? Even now some video streaming sites Digi is capping the speed to a maximum of 15Mbps or so during certain times of the day.

If you're on unlimited call plan, then you won't be charged extra as long as you see Digi WiFi Calling appearing on your phone.

If the WiFi suddenly gets disconnected, the call will also drop. So no worries about getting roaming bill shock. This was from my actual experience in Japan and UK.