Problem is not with Digi but rather dinosaurs from Celcom. Digi was a forward thinking company, generous with quota and always quick to adapt to market needs etc. Fairly sure we won’t be seeing this kind of problem had Digi remain solely under Telenor’s control.

Port-out guys. Just port-out. There is no other way because only numbers speak volume.

Potentially more stable connection at places where 4G is severely congested.

Speaking of this, anyone on CelcomDigi postpaid plan can confirm if VoWiFi works overseas ?

Digi WiFi Calling definitely still works overseas. But I’m wondering if anybody on CelcomDigi Postpaid plan had tried if CelcomDigi allows WiFi Calling to be used overseas too.


Works even in Flight Mode as another user mentioned.


Yes. Digi WiFi Calling is working overseas but how about those on CelcomDigi Postpaid plan ? Anyone has any idea ?

Because Celcom WiFi Calling doesn’t work overseas right ? So I wonder if those on CelcomDigi Postpaid plan is able to connect to WiFi Calling whilst overseas…


True. It used to work on Qatar Airways flights before Covid. Multiple SMS blasted in after I was connected to the internet via the plane Wi-Fi and my iPhone at the time was on Flight Mode.

Qatar however blocks VOIP already. So Digi WiFi Calling no longer works on Qatar Airways flights anymore.

By the way, Digi WiFi Calling also doesn’t work on Singapore Airlines flights.

In the event you're on a call on Digi WiFi Calling overseas and the WiFi drops, the call will be automatically cut off too.

Maxis planned to charge for 5G but it was never implemented.

My 5G experience is the completely opposite of yours. My Digi always connects to 5G even if signal is weak whereas my Maxis will switch to 4G if the area has weak 5G signal.


Not sure what made you think Digi was in some sort of financial difficulties. Profit goes up and down. The Swedes wanted to exit from some markets in Asia as the profit margin was no longer attractive to them but Digi was far from being in financial despair.

Grace period is 90 days for Digi Best Prepaid 2017

Yes. 1 day of validity extension will extend the grace period by another 90 days upon expiry.

I don't think it's acceptable but there really is nothing much we can do until there is a mass port-out.

Maxis is not as expensive as it used to be. In fact Hotlink offers very attractive monthly subscription plans now. Do check it out. You can always port back in next time after CelcomDigi loons have finally come to their senses. Mass port-out is the only way CelcomDigi will finally feel the pressure to finally remove all the 5G speed cap imposed on certain postpaid plans and probably finally activate 5G access for all plans be it legacy or current plans.

Is unlimited 5G still working outside Sabah ? Because T&C has been updated. So it looks like Hotlink will eventually block 5G usage outside Sabah for this particular pass.

It still works. I used for for a month recently in Western Europe and i just came back to Malaysia.

The FAQ page you had seems to be for Yoodo.

I’m using iPhone 15 Pro Max

Whilst we're still on this topic about Digi WiFi Calling overseas, i also can confirm that it works on the plane too when it was connected to the plane's WiFi.

I did not attempt to make a call but i was able to receive SMS normally. This was on Singapore Airlines flights last month and signal also changed to Digi WiFi calling upon successful connection to KrisWorld over WiFi.