Looks like redeeming 1GB productivity will stop the internet.
My internet was ok before redeeming.

Last month unifi mobile do system maintenance a lot issues i very angry so switch to digi.
This month digi do system maintenance a lot issues i very angry so consider to switch to maxis....

For me I'm using mobile data as normal, suddenly found out can't use mysejahtera or browse internet yesterday evening.
Didn't claim anything.
At first thought is sim card faulty, today only found out is maintenance via here and FB page.

Digi didn't even bother to send out SMS to apologize to its customers. Since their SMS service still up why not do so to update their users?

Only place can find update is their Facebook which is considered informal communication. Wah such a big company also no common sense on courtesy???

then how do u explain why their Helpline, Digi support page, app (chat support) all down at the same time? Has nothing to do with mobile data also. Is either they purposely shut it off (to avoid customer's complains) and dumb enough to do maintenance together with their mobile data.

How will consumers have confidence in them in the future? 

Don't. I think mine died because of the 1gb

1tb is support to be a soft cap some said I don't know why it's now there.

Same with my daily unlimited rm1 cap at 3mb line now has a 60gb cap.

Intermittent experience with Internet connectivity:
If you are experiencing Internet connectivity issues since 26 October 2021, you may need to restart your phone / device in order to get reconnected to the Digi network. Please restart your phone / device first, and try to access the Internet again. 
On some phones / devices, you may also do this by turning on “flight mode” to disconnect from the Digi network, waiting for 5 seconds, and then turning off “flight mode” in order to reconnect to the Digi network. 
The Digi team has been progressively resolving the intermittent experience issues for affected customers in the last 24 hours, and have rolled out fixes for a majority of customers as of 7am, 28 October 2021. Further efforts are in progress throughout today to ensure that all customers will get a stable Internet experience. We are truly sorry for the inconvenience and intermittent experience you may be facing.

Intermittent access to selected Digi services: 
We acknowledge that certain services are presently unavailable. We are sorry for this unpleasant experience. The Digi team is presently working on fixing this experience within the shortest time possible.

The following services are currently unavailable or facing intermittent experience issues:
MyDigi App
Prepaid Reloads via KK Mart & 7Eleven Stores Nationwide
Postpaid Bill Payment via Maybank2U

Here are recommended solutions to help you during this period:
1. To manage your Prepaid account:
Use UMB, dial *128# on your phone
MyDigi Website

Same my i got loyality 6gb total also gone.
Should be ended by 6th but gone

Trust me, I've been doing this every morning and evening since their maintenance.
And yes they offer the 10GB free but I can't seem to use it on my prepaid number. As for the postpaid number the 10GB works but not the main "quota".

Annoying to the max.
I've been wondering this as well.
Seems like many "sellers" are just mushrooming everywhere.

Seems like you would need to be on the Best / Live prepaid plans.

all the data plans that disappeared overnight are now back on *200*1#.

Do all business over here at the moment. Ignore the Android/iOS app at the moment.

Alternatively, use USSD code *128# (Take note that some of the codes are invalid or not updated):

Yeah, My 4g is connected. Able to make normal voice call.

I even swtich to 3G and able to make voice call.

But both modes (3G/4G), no data connectivity.

My case is since 7am this morning until now. problem still persist. (10am)

Its prepaid.

Internet plan is Kaki Social something. Just checked balance, still hv plenty of balance and carry forward data is easily more than 60GB.

The stupid app is still not working. Unable to reload my wife's prepaid line. I dono if going  to the  CS is going to work. Digi really messed up big this time. Updates r coming in bits & pieces.

Celcom merancang untuk melakukan kerja-kerja penyelenggaraan seperti yang diringkaskan dalam jadual di bawah.
Tarikh : 03.11.2021 Sehingga 05.11.2021
Masa bermula : 10.00 Pagi - 8.00 Malam ( selama 3 hari)
Jenis Perkhidmatan Terlibat : Pendaftaran MNP dari CELCOM

How you get this compensation