The card feels super cheap quality. like printed using mono printer .... lol

Question, how do u link the card to shopee? Is it by checkout using the card consider i will get those extra coins in to my shopee account automatically?

How long does it takes for points to get in Shopee after swipe the card leh? I've been waiting for points for 2 weeks already

oh no wonder ... thanks

Got my 5k points edi ... yippy

took me about 3 weeks to get it

Anyone facing same situation as me?

I got my statement and i notice i get total of 9704 TP.
Transferred to Shopee Coins column says 4704.
Lastly TreatPoints Redeemed column says 9704.

But i did not get 4704 coins in my Shopee account. Instead i get 5000 welcome points.

Where did 4704 points go?

My total TP as of today is ZERO.

facktura shares the same problem with me.

I've contacted Maybank and Shopee. This is what they say.

I'll take factuta points as an example. Total TP is 12k which inclusive of 5k welcome points.
That 5k is transferred to Shopee. Now in Shopee you have reach the max 5k points each month.
In Maybank the balance now is 7k of TP ... 5k points will be transferred to Shopee again as per Maybank max cap points.
Now since Shopee has received 5k points as a welcome points, they will not accept any further points until next following month cycle.
So what happen to 5k points that Maybank has send? Basically Maybank has screw up this logic. Instead of sending it over to Shopee it should treat as TP because of that earlier welcome points.

Hence you get 2k points as your balance TP. That 5k points is left hanging or lost in communication and Maybank doesn't seem to understand what's happening of this process workflow.

I can't explain to them in further technical details as the CS team are basically clueless.

What can we do now?

Yours looks legit. You have received 5k coins in shopee. That's the max per month. Your balance 6k+ points will be transfer into TP.

You and me face the same problem. Read my comments here
https://forum.lowyat.net/index.php?showtopi...post&p=97799230

oh really. thanks for the clarification.

Let us know what they say.

Not yet. I called up Shopee CS again and explain to them the situation. They will get back to me. For now no further update.

I believe yes.

Hey folks,

If i apply a supplementary Shopee card, will the supplementary card gets Shopee coins separately from Principle card? Meaning can Primary and Supplementary card have both seperate Shopee accounts?

Thanks

thanks