TNB Allo Nationwide Open Fibre Expansion

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TNB Allo Nationwide Open Fibre Expansion, CBJ,Malacca,Perak,Penang,Johor & Kedah

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juzmafia	Mar 9 2022, 07:36 PM Return to original view \| Post #41
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	QUOTE(chew3344 @ Mar 9 2022, 06:47 PM) Is anyone's internet is down right now? Yup and after 10min okay but not stable..
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juzmafia	Jul 14 2022, 01:39 PM Return to original view \| Post #42
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	QUOTE(jimmylim85 @ Jul 13 2022, 04:23 PM) Anyone allo user able to access allo user portal? No problem for me.. Can login on both app and web..
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juzmafia	Jul 15 2022, 01:19 PM Return to original view \| Post #43
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	QUOTE(jimmylim85 @ Jul 15 2022, 08:22 AM) Can you able to make payment via credit card? The payment feature on the new web/app is not available at the moment. Need to pay via JomPay or at TNB counter/kiosk. jimmylim85 liked this post
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juzmafia	Aug 1 2022, 04:33 PM Return to original view \| Post #44
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	Merdeka Promotion (1st August 2022 – 30th September 2022): 1. 100mbps@RM89 - RM10 monthly rebate to new subscribers who sign up for the City Broadband 100Mbps Residential plan with a 24-month contract during Merdeka Promotion 2. 300mbps@RM109 - Allo is offering an upgrade to City Broadband Residential 300Mbps by add RM10/month and pay only RM109 monthly for a 24-month contract Note: a. Only for new subscriber. Refer: https://www.citybroadband.my/terms-conditions-promotions/
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juzmafia	Aug 5 2022, 04:53 PM Return to original view \| Post #45
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	QUOTE(sHawTY @ Aug 5 2022, 04:42 PM) That's why I'm confused A few users in this forum tells me that I called ALLO (CITY BROADBAND) helpline twice, and spoke to 2 different people (on different days) and both of them mentioned PPPoE Iinm, some area need PPPoE setup if it involves VLAN tagging because not all Citybroadband customer use Allo infrastructure. If your current setup is without pppoe then it is easy to setup other router. QUOTE(sHawTY @ Aug 5 2022, 04:46 PM) The red box marks the BTU that they supplied. Quite small I say The broadband is installed at my in-laws house in Ipoh on Monday 1st August 2022, driving there tonight so that's the best picture I can supply to you right now wc_how is it the same as yours? Same ONT as mine. Model: Huawei Echolife EG8010H This post has been edited by juzmafia: Aug 5 2022, 04:57 PM aniq8676 liked this post
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juzmafia	Aug 5 2022, 05:06 PM Return to original view \| Post #46
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	Does anyone having issue accessing Allo selfcare? Also did anyone received August bill with extra charges?
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juzmafia	Aug 8 2022, 06:26 PM Return to original view \| Post #47
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	QUOTE(sHawTY @ Aug 8 2022, 05:33 PM) Selfcare can login again now Xelnagakail juzmafia Thanks.. ..and they still haven't fix my August bill overcharge issue..🙃 Xelnagakail liked this post
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juzmafia	Aug 9 2022, 01:06 PM Return to original view \| Post #48
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	QUOTE(Xelnagakail @ Aug 9 2022, 09:05 AM) Just email Allo recently, this is what they reply. Even though I pay extra RM10. This is what they reply to me..😅 QUOTE(sHawTY @ Aug 9 2022, 11:23 AM) Both of you have overcharged issue? I think both of us subscribe to 50mbps plan which is RM79/month but after the selfcare upgrade the plan is recognize as 50mbps@RM89/month. This post has been edited by juzmafia: Aug 9 2022, 05:03 PM
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juzmafia	Aug 9 2022, 04:57 PM Return to original view \| Post #49
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	QUOTE(Xelnagakail @ Aug 9 2022, 02:14 PM) Where did you get this info? I can't seems to find it in selfcare protal. Mine also 50Mbps but at RM69/month. I believe that after contract expires, should be 50Mpbs @ RM79/month This info is available in the new bill format starting August bill. They will send pdf copy via email or also can be download from Allo selfcare bill history. Ya, mine is also RM69/month after RM10 rebate for 24 months. Moogle Stiltzkin liked this post
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juzmafia	Aug 15 2022, 12:24 PM Return to original view \| Post #50
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	QUOTE(jimmylim85 @ Aug 14 2022, 01:09 PM) Is been two weeks yet SelfCare still show the amount like I haven’t paid but paid via JomPay. 🤦 Which account did you pay? parent or child account?
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juzmafia	Aug 16 2022, 12:52 PM Return to original view \| Post #51
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	QUOTE(jimmylim85 @ Aug 15 2022, 06:11 PM) Parent account. Using maybank2u JomPay. I’ve paid thru the same method in July and it cleared within 5 days. But this month seems to take it longer days QUOTE(jimmylim85 @ Aug 16 2022, 09:17 AM) Just called their hotline to verify my payment status. It turns out they having billing payment issue for those customer using JomPay and it should be reflected by September. August month I’m still using existing Reference ID1 to pay and not aware they have change to new Reference ID beginning August. Customer care representative told me the older Ref ID is still valid under their system. That's mean you actually paid to child(old) account. jimmylim85 liked this post
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juzmafia	Aug 17 2022, 04:20 PM Return to original view \| Post #52
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	So yesterday i made the payment to the new(parent) account and today after 24 hours the payment is received in the ALLO selfcare.. » Click to show Spoiler - click again to hide... «
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juzmafia	Aug 23 2022, 01:41 PM Return to original view \| Post #53
On my way Junior Member 562 posts Joined: Oct 2012 From: Out of the world...	QUOTE(sHawTY @ Aug 23 2022, 09:50 AM) Anyone tested the pay bills feature yet? Does it mean we can pay directly through the app now? QUOTE(NightFelix @ Aug 23 2022, 11:48 AM) What gateway? is beta testing? FPX or iPay88 or others? Same as per FAQ: https://www.citybroadband.my/support/faqs/billing-payment/
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