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 TNB Allo Nationwide Open Fibre Expansion, CBJ,Malacca,Perak,Penang,Johor & Kedah

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Cincai.La
post Feb 11 2022, 11:59 AM

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QUOTE(lwk523 @ Feb 11 2022, 10:40 AM)
Can I know what ONT provided by Allo ?
*
Huawei OptiXstar EG8010Hv6

This post has been edited by Cincai.La: Feb 11 2022, 12:01 PM
Cincai.La
post Feb 17 2022, 12:41 PM

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Guys, should I ask Allo to change a new router for me?

Previously the 1st router(TP-Link Archer C6)'s wan port is having some problem cause internet randomly disconnected. Last month they have change a new router for me which is(D-Link DVG-F2452) and the problem had been solve but it come with new problem.

The router is having ping spike(no matter on Ethernet or Wi-Fi) after few hour when I turn it on. The ping is look good on cmd ping but when you playing game, you can feel that it suddenly having high ping which will display in the game. In order to solve it, you have to reboot the router which only work temporary.

The second problem is recently it will randomly reboot the router. It had happen twice. After that, I have borrow a router(D-Link DIR-842 C2) from my uncle and it have no more problem on it.

So should I continues to use my uncle router or ask Allo to replace a new one for me? rclxub.gif
Cincai.La
post Feb 18 2022, 02:29 PM

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QUOTE(akhito @ Feb 17 2022, 08:26 PM)
few questions will router replacement be free and the router is considered whose property?
If u try to save cost and allo will replace it for free. It is the way to go but the quality of replacement is not guaranteed.
On the other hand, getting ur own router to suite ur own usage would be a better in long term usage.
*
QUOTE(QuantumEdge @ Feb 17 2022, 09:42 PM)
Just buy your own lah, ISP provided router is usually e waste grade
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Ok. I will buy a new one to replace it.
Cincai.La
post Feb 23 2022, 08:59 PM

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Just checked their FAQ. Both Resident and Business account also will be using Private IP.
» Click to show Spoiler - click again to hide... «

Cincai.La
post Feb 25 2022, 11:05 AM

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15 mins ago internet down. problem is on the hop 3. Directly call the CS and no one answer my call even the internet is back.

» Click to show Spoiler - click again to hide... «

Cincai.La
post Mar 9 2022, 11:51 PM

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QUOTE(chew3344 @ Mar 9 2022, 06:47 PM)
Is anyone's internet is down right now?
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yes. recently always down for 10 mins.
Cincai.La
post Mar 10 2022, 06:20 PM

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QUOTE(chew3344 @ Mar 10 2022, 09:46 AM)
Update at 9:45 AM, CS confirmed issues not resolved yet. No ETA. Aiyo have to work using mobile data so frus.
*
Wa U lucky ahh. I email them, inbox them, call them but no one answer at all.
Cincai.La
post Mar 11 2022, 10:54 AM

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QUOTE(chew3344 @ Mar 10 2022, 08:11 PM)
Only able to reach them via email once. After that until now koyak, cnt reach anyone already😏. Btw now connection still very unstable, cannot sustain to call/ load webpage.
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Mine is quite stable now. How is your speedtest result? I still able to get full speed now.
Cincai.La
post Mar 16 2022, 11:31 PM

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Is anyone having difficulty accessing the Facebook web page?

Update(17/3/2022): Problem solve. Seem like it's Facebook itself got issue.

user posted image

This post has been edited by Cincai.La: Mar 17 2022, 11:58 AM
Cincai.La
post Mar 19 2022, 03:29 PM

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Hi guys I had created a Facebook Group to discuss any issue about Allo. Feel free to join.
Cincai.La
post Apr 21 2022, 08:58 PM

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QUOTE(lwk523 @ Apr 21 2022, 03:10 PM)
I just got my Umobile Fibre with allo HSBB and Umobile Customer service damn good lol..
*
Can you ping this IP(168.143.232.125)? Thanks
Cincai.La
post Apr 28 2022, 09:50 AM

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QUOTE(lwk523 @ Apr 27 2022, 09:08 PM)
Reply from 168.143.232.125: bytes=32 time=8ms TTL=248
Reply from 168.143.232.125: bytes=32 time=8ms TTL=248
Reply from 168.143.232.125: bytes=32 time=19ms TTL=248
Reply from 168.143.232.125: bytes=32 time=8ms TTL=248

is that ok ?
*
Can you ping again and see got different or not? Becasue yersterday still no problem but today got. Thanks

This post has been edited by Cincai.La: Apr 28 2022, 11:05 AM
Cincai.La
post May 10 2022, 05:24 PM

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QUOTE(AdrianS_99 @ May 9 2022, 11:07 AM)
Currently facing some website are blocked by MCMC, not sure why

example:

linktree, On maxis fiber no issue, on DG fiber & Unifi blocked...

using digi fiber & unifi show this :

user posted image

does ALLO FIBER can be access this website?
*
Allo can access any kind of website. brows.gif
Cincai.La
post Jun 8 2022, 03:49 PM

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QUOTE(mhwee @ Jun 7 2022, 04:23 PM)
but When i called to them, they said, request public ip will need to pay one-time fee of RM100

I called 2 times to different service support agents, get this answer. Anyone can verify?
*
Yes u can pay RM100 for public IP. Refer here
Cincai.La
post Jun 12 2022, 10:16 PM

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QUOTE(noobianz @ Jun 11 2022, 08:29 PM)
anyone experiencing extremely slow download speed on Allo from SG server? I've noticed there are few IP range getting affected, even steam download also affected from my side. Switch to mobile maxis no problem.
*
Yes. Steam switch to SG server also slow download. 2Mbps only.
Cincai.La
post Jun 17 2022, 09:55 PM

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QUOTE(Doomsday @ Jun 17 2022, 04:12 PM)
Your issue has been fixed?
*
Yes. So far no more issues on NTT.
Cincai.La
post Jun 17 2022, 09:56 PM

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QUOTE(fookhing @ Jun 16 2022, 11:55 PM)
Kuching have Allo?
*
No.
Cincai.La
post Jun 20 2022, 10:09 PM

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QUOTE(noobianz @ Jun 20 2022, 05:05 PM)
For those facing problems with slow download speed from steam/epic/or any akamai server please help to check during peak hours. I've a help from a friend in allo technical side to tweak the routing for us user after he identified the bottleneck and so far from my side it has been fixed.
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Thank you bro and your friend.
Cincai.La
post Aug 28 2022, 01:04 PM

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Guys, is Allo has changed its policy? I noticed in early August, my private IP didn't change anymore. But in QnA, it still shows Dynamic private IP.
Cincai.La
post Jan 31 2023, 09:44 AM

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Am I the only one having high latency on this two games?

Genshin Impact(JP server):
Allo(Private IP)- 200ms++
Allo(Public IP)- 80ms++
TM- 80ms++
Time- 80ms++
Maxis- 80ms++

LOL(PC)(SG server):
Allo(Private IP)- 80ms++
Allo(Public IP) - 100ms++
TM- 20ms++
Time-10ms++
Maxis- 20ms++

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