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Celcom Xpax Unlimited Prepaid
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Gold_Moderator
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Jun 12 2020, 01:20 AM
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QUOTE(azhar75 @ Jun 12 2020, 01:12 AM) Looks like Celcom Postpaid Team prefer to lose its customer by MNP-o to other telco. Later the customer feels happy with the new telco and never come back to MNP-i ... Silly system they have over there... Yup. Celcom team quite old school. Their main customers are GLC . That’s why they don’t bother so much to public sector
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JLA
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Jun 12 2020, 08:22 AM
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with real celcom joint unlimited war, celcom mvno will be getting lesser bandwidth @ slow internet speed
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SUSMNet
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Jun 12 2020, 09:59 AM
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No true It's on different pool of bandwidth
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nexona88
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Jun 12 2020, 10:51 AM
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QUOTE(JLA @ Jun 12 2020, 08:22 AM) with real celcom joint unlimited war, celcom mvno will be getting lesser bandwidth @ slow internet speed Well what I know they already sign agreement for certain amount of network usage... I mean agreed bandwidth... Until next agreement... So somehow celcom needed to do best to provide agreed services...
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beebee
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Jun 15 2020, 08:43 AM
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hi guys, is there anyway i can auto debit my account to make the every 30 days RM35 payment?
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MilesAndMore
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Jun 15 2020, 12:53 PM
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Look at all my stars!!
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Does anyone know if the data from surfing Forum Lowyat is drawn from the daily free 1GB MCO data or from our normal subscribed mobile data ?
I am trying out the Xpax Unlimited data pass now at a capped speed of 3Mbps. Speed is stable at 3Mbps whilst normal full speed now is between 16-17GB.
Browsing Forum Lowyat does seem slightly slower than Hotlink Prepaid Unlimited RM45 pass that comes with a capped speed of 6Mbps but still not a deal-breaker.
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azhar75
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Jun 15 2020, 05:05 PM
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Case resolved yesterday afternoon... Report confirmation today... OKlah... As long as they don't simply close the case without our knowledge is good enuff...
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onnying88
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Jun 15 2020, 05:59 PM
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QUOTE(MilesAndMore @ Jun 11 2020, 01:38 PM) Maxis has always allowed service migration from Maxis Postpaid to Hotlink Prepaid and vice-versa but not from Maxis Postpaid to Hotlink Postpaid. The plan that you use unfortunately really has become obsolete. I tried to change my maxis postpaid to prepaid just now, CS told me need to use minimum 6 months only can proceed. They never told me when i port in maxis previously, they said can change any plan anytime and no contract when i port in. FK maxis. Currently under maxis postpaid + 1 sub line. Need to change my subline to standalone maxis plan only can port in both line to this xpax unlimited.
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nexona88
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Jun 15 2020, 06:03 PM
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QUOTE(azhar75 @ Jun 15 2020, 05:05 PM) Case resolved yesterday afternoon... Report confirmation today... OKlah... As long as they don't simply close the case without our knowledge is good enuff...
👍👍👍 Well this how low our standard.. As long don't silently close case is good enough... Malaysia Telco is king. We beggers cannot be picky... With all the hidden t&c This post has been edited by nexona88: Jun 15 2020, 06:03 PM
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TSWymm
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Jun 15 2020, 07:11 PM
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Getting Started

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QUOTE(azhar75 @ Jun 15 2020, 05:05 PM) Case resolved yesterday afternoon... Report confirmation today... OKlah... As long as they don't simply close the case without our knowledge is good enuff...
Gooddd
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Theoutspokenguy
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Jun 15 2020, 07:16 PM
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QUOTE(onnying88 @ Jun 15 2020, 05:59 PM) I tried to change my maxis postpaid to prepaid just now, CS told me need to use minimum 6 months only can proceed. They never told me when i port in maxis previously, they said can change any plan anytime and no contract when i port in. FK maxis. Currently under maxis postpaid + 1 sub line. Need to change my subline to standalone maxis plan only can port in both line to this xpax unlimited. This law we know very long all postpaid plan must use 6months before port out. So that why ask here first don't ask telco.
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MilesAndMore
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Jun 15 2020, 07:52 PM
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Look at all my stars!!
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QUOTE(Theoutspokenguy @ Jun 15 2020, 07:16 PM) This law we know very long all postpaid plan must use 6months before port out. So that why ask here first don't ask telco. That’s not quite true. Maxis allowed service migration from postpaid to prepaid without waiting for 6 months last time. However, the latest Maxis postpaid black and white T&C now clearly states you can only do so 6 months later and is now enforced. Likewise, I had changed from Digi prepaid to Digi postpaid and later back to Digi prepaid 1 1/2 month only on Digi postpaid. This was 2 years ago.
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terradrive
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Jun 15 2020, 07:57 PM
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been using celcom unlimited 35 plan for few days now and pretty satisfied in my area.
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Theoutspokenguy
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Jun 15 2020, 08:01 PM
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QUOTE(MilesAndMore @ Jun 15 2020, 07:52 PM) That’s not quite true. Maxis allowed service migration from postpaid to prepaid without waiting for 6 months last time. However, the latest Maxis postpaid black and white T&C now clearly states you can only do so 6 months later and is now enforced. Likewise, I had changed from Digi prepaid to Digi postpaid and later back to Digi prepaid 1 1/2 month only on Digi postpaid. This was 2 years ago. I think this year they already implement it. Many ppl I know maxis centre told them need use 6months. Even reactivation number need 6months.
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Fragileprism
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Jun 15 2020, 11:11 PM
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New Member
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QUOTE(azhar75 @ Jun 15 2020, 05:05 PM) Case resolved yesterday afternoon... Report confirmation today... OKlah... As long as they don't simply close the case without our knowledge is good enuff...
Do not feel so happy. Better double check the case number as they gave me a case number after I called in. Then, they close that case and raise another ticket without telling me about it. Later on I found out, they cherry picked the issues and only acknowledge the issue that they manage to fix and close the new case. Normally, as a consumer we don't bother to check the details but the the moment I saw a case number that I cannot recall, I feel something is not right. Until now, they still taichi with my issues.
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audi90
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Jun 16 2020, 03:18 AM
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Getting Started

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QUOTE(nexona88 @ Jun 12 2020, 10:51 AM) Well what I know they already sign agreement for certain amount of network usage... I mean agreed bandwidth... Until next agreement... So somehow celcom needed to do best to provide agreed services... Yes that what happen to unifi mobile 3G as it roaming on celcom, last time 3G speed no limit somehow its turn to 2-3Mbps hard capped. Celcom also have to protect their own customer.
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nexona88
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Jun 16 2020, 09:04 AM
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QUOTE(audi90 @ Jun 16 2020, 03:18 AM) Yes that what happen to unifi mobile 3G as it roaming on celcom, last time 3G speed no limit somehow its turn to 2-3Mbps hard capped. Celcom also have to protect their own customer. All this is for own good.. And not to make the network overload too..
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onnying88
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Jun 16 2020, 11:01 AM
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QUOTE(Theoutspokenguy @ Jun 15 2020, 07:16 PM) This law we know very long all postpaid plan must use 6months before port out. So that why ask here first don't ask telco. lol, you telling me not to believe maxis center and ask in forum instead if got question? luckily by 21th June my 6 month period will be ended. Gonna wait for next week to change it This post has been edited by onnying88: Jun 16 2020, 11:02 AM
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Theoutspokenguy
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Jun 16 2020, 12:45 PM
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QUOTE(onnying88 @ Jun 16 2020, 11:01 AM) lol, you telling me not to believe maxis center and ask in forum instead if got question? luckily by 21th June my 6 month period will be ended. Gonna wait for next week to change it Nope u should ask maxis and happy with whatever their reply is don't complaint when the answer is inaccurate in forum get it. This post has been edited by Theoutspokenguy: Jun 16 2020, 12:46 PM
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Sansab
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Jun 16 2020, 02:17 PM
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Getting Started

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in the tnc, it says the unlimited internet is "limited time offer", I'm definitely not gonna migrate to the new prepaid if unlimited internet is not a permanent offer. Don't mind slight price increase though but im not sure which exactly does it mean by limited time offer, can someone elaborate
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