I'm writing this Post to warn you guys

If you get HACKED be very careful and NOT REPORT IT.

I have 2 characters in my wow Account......

Southfurious - Shaman Resto 70
Supercheater - Paladin Prot 48

I was hacked i lost everything, 1 of my character Naked and my shaman with its pvp armor still on...he couldnt sell pvp armors

I reported to Blizzard in hope for help.

I recovered my account with the password retrieval.

Asked my bro to help me out with getting some new equipment to regain what i lost.

3 days it was ok with some new green equipment.

Then it happen today. Received an email saying i exploited WOW economy...HOW??

Policy Chapter 5 part C (correct me if i was wrong here)
but thats the nick name policy....but it doesn't say they will close account for nick but only mention that they will suspend account for 2-3 months.

Here i ask our malaysian wow players to not report to blizzard anything cause i think this is a racial thing since everything they accuse me of something i did not do.

I don't think i will regain my account back. I considered the time i played wow for 3 years to be a wasted.

In the time i was playing wow i wasn't happy that they do not have ingame GMs....slow services and lousy investigators (which has happen to me)

below you will see the email sent to me


***Notice of Account Closure***This is a notification regarding the World of Warcraft account (My account username here, i will keep my username safe unless i get my account back). Access to this account has been permanently disabled for exploitation of the World of Warcraft economy or for being associated to accounts which have been closed for intended exploitation. While we try to be as lenient as possible in our assessments of the results of exploitation investigations, exploitative endeavors on your accounts have ultimately lead to their closure. The recurring subscription on the account has been disabled to prevent further charges.As a result, this account will no longer be able to access any aspect of World of Warcraft. This action has been taken in accordance with the Terms of Use (http://www.worldofwarcraft.com/legal/termsofuse.html) and our game policies (http://www.blizzard.com/support/wowgm/?id=agm01712p). According to the World of Warcraft Terms of Use, to which all players agree when installing World of Warcraft, Section 5, Paragraph C


Be careful.....

This post has been edited by garka: Aug 15 2007, 04:18 PM

imo, the guy who hacked ur account exploiting wow economy.

he login, sells everything, then do something which exploiting wow economy, then log out. three days later, ur account getting 'charged' of his exploits.

Isn't it stupid.....It only means the GM's aren't doing proper investigation

So many botters farmers and they get suspension.

and i who was just playing and a VICTIM got banned...

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Added on July 31, 2007, 7:13 pmWell the point i'm sending this email out is to warn everyone else....be careful..

I'll just wait for WARHAMMER ONLINE when its out next year....

Guys just so you know this happen is Thaurissan SERVER

This post has been edited by garka: Jul 31 2007, 07:17 PM

u can just re-submit it again and they can check it for you. It happened to me b4. It was a painfully long wait to recover but what to do. =[

I don't know how did it happened, but when I got hacked(TRUE STORY, ask Quazacolt) a few months ago. I did report to the GM once I got hold of my account again. I got back all my gold and equipment VIA mailbox.

So please don't DISCOURAGE other victims to REPORT.

Well at least don't report it in this server.....

I'm just giving a warning that it did happen to me...

I was like you i reported it like you did..
Only i guess this GM really is an idiot and felt i was doing something wrong.

Fighting for my account as we speak with GM

This post has been edited by garka: Jul 31 2007, 09:03 PM

i think you can get back ur account. i was hacked b4 too. i send a ticket to gm and they got back to me and it took 1 week plus to restore everything.

about 2 weeks later... i got this

***Notice of Account Closure***

Hello,

This is a notification regarding the World of Warcraft account, <account name>.
Access to this account has been disabled for behavior contrary to the "essence"
of World of Warcraft. While we try to be as lenient as possible in our
assessment of all account investigations, multiple trends in prohibited behavior
on the account in question have ultimately led to its closure.

As a result, this account will no longer be able to access any aspect of World
of Warcraft. This action has been taken in accordance with Section 3, Paragraph
C [Rules Related to Game Play] of the Terms of Use
(http://www.worldofwarcraft.com/legal/termsofuse.html) and our game policies
(http://www.blizzard.com/support/wowgm/?id=agm01712p).

Thank you for your time and understanding of our position in this matter. Please
feel free to contact us with any questions or concerns you may have.

Regards,

Account Administration
Blizzard Entertainment
www.WorldOfWarcraft.com

------

man i was cursing like mad after reading this... lol!

then i write a letter to them asking why they banned my account for, telling them i dont understand what their "behavior contrary to the "essence" of World of Warcraft" meant. and asked if they can tell me what i have actually done that was so serious enought to make my account got banned. i even say if it was my mistake, i bet i did it accidently and shud at least give me a warning instead of banning instantly. (and promised if it was my fault, i wont repeat it) and reminded them that my account got hacked and maybe it was that hacker's fault.

2 days later they restore my account without explaining why they banned my account, just give some crap auto message saying "Please be sure to scan the computer system you are using to remove all Trojan files, and key loggers viruses" i dun even bother to ask why anymore cuz getting back my account is the most important thing in the world at that moment. but i replied, "THANKS A LOT!!! *cheer* I love you! god bless you!"

haha... just fight back for ur account, but dun fight like wanna argue with them, do it politely, you'll eventually get back ur account. like u said... 3yrs of ur life there (it was 1yr to me that time) i feel like jumping off my window n just die when i got banned... hahahah! just feel like only... not seriously la. but i was in tears when explaining my friend who played it too. it was so sad... like telling me im gonna die soon... yeah yeah.. i have no life

This post has been edited by alexision: Jul 31 2007, 10:05 PM

i got hacked and even forget my secret password to retrieve back my password as the hacker change my password too.i lost all my golds only and after retrieving back the account which is was frozen nothing happen to me and i still can play.but didnt get my gold cuz they say i share my login and password with someone.

wat i do is call up blizzard and ask them directly,did u did that too?

I doubt there is any racist thing here.

Just do necessary steps, call in and such. I am sure Blizzard will get back your account if you have done nothing wrong.

have a friend who went through that scenario. account hacked into. contact GM. 2 week investigation. items returned was wrong, belong to a priest. another GM contact. got it back. 1 week later, account is ban for the same reason as above. he wrote back to them requesting that they re-instate his account, detailing the measures he had taken i.e. virus scanning, windows updates, etc. a few days later, one of their Supervisors contacted him back and apologises to him and account is reinstate.

i saw the letter he wrote where he reasons things out. and mind you, he demanded an apology from them. and surprisingly, it did come out.

but that's not for all cases as it would depend on your luck on the person you get and depending if the way you write that email.

ending of the story, the hacker made another attempt to get the account. at the same time, my friend just happened to be checeking his Account Management at work and saw his login status. friend quickly changed his account password and informed Blizz. friend also reformatted his harddisk and laptop. after that reformat, no more problems.

I guess it pays NOT to install all sorts of crap into your PC.

to OP: so many guns against you, what ye gonna do? lawl

to topic: blizzard isnt perfect, they never are. but when they are compared to everyone else, id prefer them anytime anyday. at least for now.

u can either e-mail blizzard and tell em what happened OR u can just call in. a friend of mine decided to call them instead. account was unbanned after a week of investigation.

u might wanna glance thru my previous post regarding my hacked account which happened since last year September...
man... alot things i had been done for my 3 years+ played characters & account...
wat i hav done is WAIT for response in about a month...

http://forum.lowyat.net/topic/342541?hl=chaichai

Same experience as you dood. And I didnt report it as well. Same email and shit. Basically what you need to do is now report it and they will unlock it ONLY after you FAX in photo id (passport or IC) which states you are the account owner. After getting back your account, then you will need to work with the character restoration specialist to get back your lost items (minus enchants and gems) since they cannot restore that.

That email is a standard template so not to worry about the big words used. Basically blizzard is doing a good job on clamping down gold farmers if they can detect that my account was involved without me even reporting that it was hacked into.

This post has been edited by pesky: Aug 1 2007, 10:42 AM

it happens...If you are interested...I can post up my 3 months log on account compromise...interesting

Thanks for advice... i have written them an email and filled their webform as suggested in the their FAQ about this matter..will see what they reply.

If nothing happens i will call in. And fax them whatever they want

This post has been edited by garka: Aug 1 2007, 04:35 PM

they can be slow. i.e. more than 2 weeks. ringing them may be slightly faster. get an iTalk card and call them that way.

Same reply to anyone who got hacked. We will be accused of exploiting WoW economy but then just ignore that sentence since i think its their job to reply in this manner or its just some automated reply

I was cursing when i got that too but then Blizzard restored my account in the end with a few extra super health and mana pots as well as some extra rare gems lol

It took 1 month to recover my account and yes if you can fax them do so because my friend fax to them before and his account was restored at a much faster rate but make sure you provide relevant details

Well my boyfriend's account was hacked about a month back. We reported it immediately. About a week later, he got back his items through the mail. But as he stored most of his gold on his AH toon, for some reason the gold was not restored. Reported again. About a couple of days later, while he was playing on his main, he suddenly saw his AH toon came online (he put his AH toon's name in his FL). Imagine our surprise! The AH toon went offline after a couple of minutes and we logged into it and voila! Gold restored

And this happened in THAURISSAN server so.

Yeap, GM will log in your account when they need to inspect. My warrior friend complained that a hacker deleted his warrior but i saw him online so i ask how can it be deleted?

Only later i realise its the GM who logged in and the GM removed his warrior from his character selection screen while hes inside to inspect

By the way, when you ask for restoration be sure to tell them all your character names otherwise the GM will only restore your main. I heard that only 3 characters can be restored but i'm unsure of it myself cause i only list 3 characters for GM to restore(1 main and 2 guild bank toon) and i just left all my alts naked lol

Good new.....

After a long wait i have receive my account again...They did recover a few of my OLD VERY BACK DATED equipment from lvl60 but nothing else.

I got kicked out of my old guild and lost 1 month of game time...i don't mind i will recover everything again...

so..stop play WOW...stupid custcare and game interface look stupid also...fine new online game ...

Great to hear that garka! Although not all items were recovered, but at least u got your account back. And nice positive attitude:D

garka, hurray! ah well, if the guild is like that, better to have found out now than later.

witchblade, tsk tsk, such bitterness.

Thanks for the congratz...

I will keep playing i still have 1 month in the account if i don't rugi right. I like pvp so i will. I will do instance for rep......Shaman with pvp gear and lvling pally for pvp hahaha

Thanks for the encouragement....at the start i admit that i was saying bad things cause i was disappointed. Heart dropped. haha

Will change post title as well

This post has been edited by garka: Aug 15 2007, 04:19 PM

cant be helped, you are human after all. if it happen to me id probably act up like you did.

now that you've got back ur account, try to lighten it up. and if ur really liking pvp, you can also consider transfering over to my realm. i run a full pvp guild atm and we're all dedicated pvp'ers progressing through the arena ratings

Thanks for the offer Quazacolt but i just transfered to this server and it was becoz blizz allowed for free transfer...So many ppl were moving into jubei'thos i had a Q up to 800+ so i moved with my bro... And it will cost a few USD's to transfer to ur server...

tonite hardcore lvling to gain back lost time......lvl49 now i will be 53-4 in the morning hahaha if i can...

no problem

i also face the same problem here , the wow require me to send fax to them >,< , any one here know and can provide me the area code bfo the fax number , i already get the fax number just leave the area code , thanks for looking n help ^^