QUOTE(popsoul @ Aug 8 2007, 07:35 PM)
OK guys. I am going to explain my situation after went back from Leisure Mall Maxis Centre.
Firstly, i wanna switch my supp line under my fren as the parent acc to VP50 and i even called to 123 to ask for details. Then the CS(123) advised me to bring along my fren for verification and settle my case. Sadly my friend not likely to turn up with me but to provide me his Identity Card. It's his IC.
Therefore, i bring along his IC and go to the nearest branch. Guess what? I show my friend's IC to her but she doesn't recognize it while request for a authorization letter and his signature on it to proceed due to i going to transfer the ownership of the supp line to my personal account of VP50.
What the heck with these much of process needed after even i show the IC and she told : Nowadays, you can carry anyone's IC on it.
So, remember guys, bring along the authorization letter and his photocopy of IC before heading there and waste your time in case you're facing the situation just like me.
Ya..the CS in maxis centre is doin the right job according to process. You should ask the CS(123) is there any alternative way other than ur fren come along with you. Authorization letter together with owner IC are needed for transfer ownership. Reason being is so simple to prevent any unauthorized ppl to misuse the owner IC.
Added on August 8, 2007, 9:28 pmQUOTE(Joshua_0718 @ Aug 8 2007, 08:08 PM)
Haha.
During I driving, I heard Digi advertisement. This Hotlink user complaining that the rate is so confusing. And he ask why outstation call is RM1.20, the CS say it is because it is old plan. That the customer got pissed off saying why can't Hotlink just make it all into 1 same plan and rate just like Digi.
But the ending is end of close of the conversation. Digi didn't go on promoting saying they are 1 rate blah blah blah.
I thought radio station dun allowed customer to mention any commercial name/product/service while on air? Did the customer said Hotlink/DiGi?
That Hotlink user kinda outdated with current Hotlink ads...Sumore the CS should telling the customer latest plan & adv cust to upgrade new plan mah...
This post has been edited by alextee1881: Aug 8 2007, 09:28 PM