QUOTE(bennedict82 @ Sep 4 2022, 06:54 AM)
I think we all have understand the coverage only on screen crack or water get in and device cannot be used. 2 conditions only they covered. That's why they said accidental and liquid breakage.
In case, someone go and drop the phone until the motherboard spoilt, still have to pay for motherboard part.
Unless they dunno how repair, or part shortage, then maybe they give you refurbished unit. Which they claimed replace new one.
This is common procedure and correct me if I am wrong.
Motherboard kaput is covered for free by Care+ but there's no point to claim through Care+ as you will be charge RM629 service fees which is more expensive than the motherboard itself. Thats why it its important to use standard warranty as frequent as you can to avoid these heafty fees. Battery and acessories not covered by both standard warranty and Care+.
To those butterfingers that selalu break their phone screen can only claim to the maximum their phone value per year. Those who take 2 years coverage still covered the same as phone value. But it will reset and start back on the 2nd year. Means if your phone rosak nearly to the maximum value in the first year, better hold the subsequent claim and wait into the 2nd year which the value is reset again.
Note : those who are carefull and seldom break their phone screen i do advice against buying Care+ as the phone already covered by 2 years standard warranty. Use this warranty to claim repairs if needed. Care+ only beneficial for cover you phone screen replacement due to its high cost. Other small claim do it with your standard warranty.
This post has been edited by waveweaver: Sep 4 2022, 08:46 AM