I have very bad experience with the Maxis services. Their poor customer service and slow response just drive me nuts!! I have reported the problem with Maxis for 3-4 weeks and they just take sweet time to get back to me. Until now the problem still yet resolved. Every time ask them to call me back to give me a status and they
always try to conveniently forgotten until I need to call them back!! Ask to arrange technician to come over weekend due to work during week day but their technician always fully occupied. I wonder what is their SLA for customer and why their customer hotline always difficult to get through. Horrible telco!!

This post has been edited by netcrawler: Mar 13 2020, 05:21 PM

report to mcmc

pls port out

bad service but very good copy other telco (yellow)

They also busy. Go proper channel again and complaint more.

Dealt with maxis customer service few times before..no issue

just remember..
if u terminate your line..
make sure it's "really terminate"..
because there's case of line still bill in full amount (like line still active) comes after "termination"