Outline ·
[ Standard ] ·
Linear+
Shopee Refund
|
UserU
|
Apr 13 2020, 10:53 PM
|
CSONLINE2.NET - FREE COUNTER-STRIKE
|
Shopee pretty much sides with the sellers. Even if the item doesn't look like in the photo (e.g. cutting different), the seller can dispute under the "I sent the correct item and size" reasoning.
I only stick with them because things there are (slightly) cheaper and their packages don't bear those description tags unlike LZD.
This post has been edited by UserU: Apr 13 2020, 10:54 PM
|
|
|
|
|
|
UserU
|
Apr 13 2020, 11:43 PM
|
CSONLINE2.NET - FREE COUNTER-STRIKE
|
QUOTE(XXXOOOXXXOOO @ Apr 13 2020, 11:25 PM) u can return those item, i even return item which look n function like their ads, but they bullshit add some features which doesnt work. yes seller can dispute, call their cs and insist of return and refund. Noted, I'll call their CS next time. Mine failed because it was a piece of clothing, and the CS kept repeating the same shit over and over. Asked me to raise a refund for the second time and naturally it failed since the seller was adamant af.
|
|
|
|
|
|
UserU
|
Apr 14 2020, 12:02 AM
|
CSONLINE2.NET - FREE COUNTER-STRIKE
|
QUOTE(XXXOOOXXXOOO @ Apr 13 2020, 11:57 PM) i think Shopee CS kind of improve now day. when u create dispute, also clearly state reason and provide screenshot. my user dispute : Not as function as Advertise. Missing Functions as advertise. Missing item. Broken Item. Not working as Describe or promise. Which choice to select for clothes that have different cutting, not about the size?
|
|
|
|
|
|
UserU
|
Apr 14 2020, 01:04 AM
|
CSONLINE2.NET - FREE COUNTER-STRIKE
|
QUOTE(Reply @ Apr 14 2020, 12:15 AM) What sort of description tag? You mean my phone number appearing on the parcel? Nope, it's the name of the item you buy. Printed on the parcel so the postman gets to see whatever you bought, including electronics. QUOTE(XXXOOOXXXOOO @ Apr 14 2020, 12:16 AM) not working as promise or describe as ads  Okay. I tried that before, didn't end well. Looks like I'll have to make the call next time
|
|
|
|
|