QUOTE(dragonlady @ Jan 27 2021, 01:12 AM)
What AIA is doing is merely a marketing gimmick. Inside your policy it will state hospitalisation benefits. For example if you go to government you get for example rm60/day allowance. Or if you go to private hosp you get rm200 allowance. Now they just turn it around and say you get covid coverage. It’s a pay and claim basis coverage and SUBJECT to “reasonable and customary charges”. So if your bill is rm40k for instance but what is considered reasonable and subject to customary charges is only rm2k for example. So the other rm38k come out from own pocket la.
Always know what your financial rights are. Have an awareness of the timebombs in your policy.
Your scenario is alittle extreme. Always know what your financial rights are. Have an awareness of the timebombs in your policy.
The purpose of the reasonable and customary charges is so that the insurance company are not overcharged compared to the industry standard.
Example, a cost for surgery is average 10k to 20k but your doctor decides to charge 30k. Then the insurance company will definitely question.
Some doctors are even blacklisted by insurance company that they will not pay more than x amount if done by this doctor because of history of overcharging.
Your post is definitely not helpful but cause more unnecessary confusion and panic.
Jan 27 2021, 10:59 AM

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