Can speedhome please take action or warn those tenants who are always late on rental payment? I tried to chase my tenant but she said speedhome said ok to her only and never really take any action besides sending her reminder only, which i feel she conveniently ignored and only pay up when she wants to, not when she needs to. Now this month she's late again, and tell me only by  next week she's able to pay after i chased her about the late payment.

I feel that now she is taking advantage after knowing that nothing can be done from the landlord(if got deposit can at least warn her), and speedhome platform also being too lenient on this kind of people who never bother to follow the terms.

Can speedhome please do something about it?!

Please do not use speedhome as the service is unreliable, especially their homerunner service which is lousy as hell. Recently engaged their homerunner service as didn’t want to hassle about making arrangements for the viewing, but their arrangement of first viewing for my unit also they screwed up. The homerunner agent cancelled out last minute and blocked all calls while those who wanting to view already at the unit. Ended up I was the one who received all the non stop incoming calls and complaints from the prospects.

Feeling pissed off and not knowing what happened, I tried to call speedhome office, but so happened it was Sunday and nobody is picking up calls. Homerunner agent number also not contactable and available.( prospects said number suddenly not reachable last min) What kind of service is this?

I suspect they use freelancer or anyone to do the viewing and this just feels so unreliable and no trust at all especially I initially trusted them and passed the keys for them to do the viewing for me. But they just cancelled out last min as they like ? I feel so bad for those who came for the viewing, honestly.

Another thing that pissed me off is when I checked back all the chats in the app, they also never filter tenants criteria, instead they just keep pestering all tenants to go ahead with the viewing irregardless of you keep it mentioning your tenant criteria to them who not to offered, and they acknowledged it but still doing all the nonsense. But if you are ok with tons of unknown ppl come to view your unit , then this shouldn’t be a problem

Just use a proper agent will save your headache. At least you don’t have to handle the complaints if the homerunner service back out last min, which is so annoying and unreliable.

SH no deposit but insurance concept will only attract all those low grade tenant, they will find SH becos no deposit and reject by agent.. abit risk for owner to accept those tenant which can’t afford to pay.. better find tenant by ur own or agent, collect deposit and go find Allianz agent buy home rental insurance