You should seek legal advice on this, it's more of the legality of it than anything. For us we do not limit the type of houses.

As in if I do rent it out regardless of the legality aspect. Does your landlord insurance still cover my damage?

Let me put it this way, any agreement is deemed invalid if it breaches any law, but that is only if someone catches you.

That's as far as I can put it on record.

Does tenant have to be responsible with any damage to the unit since there's insurance coverage?

Of course. The first step is to recover $ from tenant. Insurance is the last resort, just like car accident settling privately - if not file police report and claim insurance.

So what happens when the tenant accidentally damage the unit. like let's say smtg solid slipped from tenant's hand and landed on the tile and the tile chipped. what's the action that can be taken and what happens to the tenant?

Of course tenant has to pay for it to fix it. If not go for insurance claim.

What will happen to the tenant? Will the tenant be in trouble with the authorities?

We will send tenant records to credit reporting agency if there is claim.

Experian?

Once a claim is paid by the insurance co, how can the tenant be reported to credit reporting agency ? The landlord had been compensated ... not necessary by the tenant unless otherwise.

I dont think your reply is clear.

If there is a claim and landlord not compensated at all ... i agreed.

If there is a claim ... report ?

Hi, for the insurance if the owner didn't claim anything after one year and the tenant want to renew the tenancy your insurance got something similar to NCB? So the owner pay lesser insurance cover fee to your company?

We report to Experian yes.

If there is a claim, of course tenant name would be submitted because he isn't paying for the damage or bills that he is responsible for; hence insurance need to cover for him.

There won't be a claim against insurance if tenant paid everything.

About NCD, it's on a case by case basis - yes.

We report to Experian yes.

If there is a claim, of course tenant name would be submitted because he isn't paying for the damage or bills that he is responsible for; hence insurance need to cover for him.

There won't be a claim against insurance if tenant paid everything.

There is no NCD just yet, but we can do something on renewal on a case by case basis. Like free upgrade of packages.

This post has been edited by wheimeng: Oct 21 2020, 02:25 PM

Should consider ncd, win win situation for owners and insurance company as your group growing bigger and bigger

Certainly can explore that when we have years of data

I was so committed to speedhome. Passed the key to homerunner 2nd day after I list in. Managing tenant viewing appointment and out of sudden my account being temporarily banned on the 3rd day. I was so innocent and abit frust with speedhome that they ban my account without giving me a call. reason of banning if i don't reply to their WhatsApp which I did !
I think Speedhome need to strengthen the communication to avoid losing excited first time user like me. There's calls received during key collection and confirmation of rental fees agreed with tenant; but ehy can't just give me a call before removing my account?
I was kicked without knowing what's wrong i did....

Can you discuss with the CS the issue or write in to their CEO?

Will look into this for improvement of SOP.

I believe your account is reinstated?

wheimeng how do speedhome experian-verify college student tenant?