This seller lies to me for almost a week,

I pretty sure he has no stock but unwilling to cancel my order

The status still the same since I place my order.

The parcel never give to skynet,

But keep blaming skynet never update system

Ask to provide further details, cannot provide

Ask to cancel, the seller don't want. Ask me to give them another week. Say system will cancel if I cannot receive on time

How? I place order on Wednesday, today still cannot provide details of sending the parcel .

If I proceed cancel order, will it go through?

if ready to ship status liao, you can not cancel order.

ask me anything about lazada, shopee and PrestoMall.

You cannot cannot the order from your end.
And Lazada will not help either.
Lazada will only tell you to wait for the order and reject it at your doorstep.

You can proceed to buy elsewhere. When the order finally arrive, you reject it and Lazada will return the good back to seller.

don't think they will do anything after shipped.. but you can give nasty comment.

wait la. just wednesday beli.
not yet one week also or one month

Buy phone from AZ-tech ke?

theoutspokenguy can help

i read how to complain lazada seller who died

then i tot wan complain wat summoar

Ok
Why prestomall look like dead now

I ordered this item advertised as READY-STOCK of about 9000-odd on 30th Jan.

Merchant didn't deliver until last delivery date. So I allowed Shopee to extend.

Merchant then create phantom shipping order in DHL system, just before extended deadline, which I believe is just to beat Shopee's extended deadline.

I asked DHL, DHL said merchant never pass to DHL, so how can DHL deliver(?).

Before cancellation, Mlmerchant responded via chat that merchant was waiting for supplier to replenish. Advertised READY-STOCK, but waiting for supplier to replenish?

In the end Shopee auto cancelled on 11th Feb since merchant never delivered for more than a week.

I'm not mad because cancelled. I got refunded anyway.

But I am mad for the merchant had been dishonest in the deal, even creating phantom shipping order to delay time.

I complained to Shopee via Merchant's Shop > Report This User and supplied screenshot from DHL website that shows the phantom shipping order and also the chat where merchant admitted no ready-stock since waiting for supplier.

But Shopee only give penalty points against the merchants for unfulfilled order "and if more than 3 times or serious enough, will bar the merchant from platform".

Me = 1 auto cancelled order

My wife's separate order to parents address = 1 auto cancelled order

Cannot be only this 2 auto cancelled.

But till this moment, I can see the merchant is still in business.


So you take Shopee unfulfilled promise to punish errant merchant with sacks of salt.


Ohwai TS ask about Lazada not Shopee.

This post has been edited by Oltromen Ripot: Feb 18 2020, 12:49 AM

What's cheap at PrestoMall?

Reject by how?

Tell the delivery guy gtfo?

Yes.

It is the same status.
The status of packed and ready to hand over to courier

How to cancel?

Then will I get charged?

Check with Lazada if status tuck for how long will auto cancel?

Seller probably no longer will hand over to send to you since he knows you are making noise. Don't want to risk still having to pay delivery and return cost

Improper management and imposing high commission on item sold, if the seller in prestomall can not survive, how prestomall can survive?


Mobile & Tablets Accessories, may be powerbanks?

Your item will be returned back to seller and Lazada will credit the amount back to your account.

Is was good when 11street
Now i see many seller cut item

Normally they return back into Lazada wallet instead of CC even paid by CC/TNG e wallet right?

you can not cancel. just reject the parcel when reaching you. you will get refund slow. Please no leave any bad comment for seller. selling is not easy, just get your refund later, and buy from others and close your story. i do not know who your seller. they are many sellers in lazada. no need to feel unhappy over one seller. happy selling, happy buying. move on. okay?

time is up for me.... need to off. bye

Same. From Lazada.

I ordered face mask, system say packed, but so many days didn't ship.

Ended up complaint to Lazada got refund.

If you paid with CC, it will be credited back to CC

Experience this at Lazada. Inform delivery person already claim refund cannot accept order, return to seller. Lucky rider did not throw into venue. Lazada did refund payment. But Shopee stole my money.


Lazada let buyers review but Shopee will censor some bad reviews to rig their merchants to have higher scored reviewed than other e-commerce. I seen Shopee T&C that Shopee even violate their own terms and conditions.


As you can see even Oltromen have bad experience with Shopee. In fact if you google search, Shopee ... "penipu" will show up

Some Shopee merchants refuse to refund, even dispute refund when order did not arrive on time, then Shopee will not refund. So give merchant good review is cheating and encourage them to scam customers. If cannot deliver out on time, can ask customer if they can wait / extend but if cannot then return customers money. It's only fair but at Shopee merchant dispute then give customers bad review too.

Sorry you have a hard life but dishonesty will face consequences. Just like if 1mdb not face the law, they will keep ripping people off.

I disagree.

We consumers have to watch out for each other.

If every scammer and scalpers gets away with "no need to flag them" for other consumers to watch out for, then there will be no end bad merchants.

Stop buy face mask at shopee/lazada mostly all out stock. Then no drams hsppen.

I bought "READY STOCK" way before "out-of-stock".

Now no longer bothered looking for it.

The horse already bolted out of stable. Just brace for impact.

Auto-cancelled order due to non-delivery by merchant does not allow buyer to give rating.

I already asked Shopee. At most, can "Report this user". That's where I am told they give penalty points for each auto-cancel, action if 3 times OR if too serious. But I see my offending merchant still hepi sell there like he never did any wrong.

Shopee never refund my payment so I had no chance like you.
Not just you and me, lots of other comments on Shopee are also negative. Surely the merchants member will praise Shopee.

as an online platform seller, i have to disagree. people like us maintain high standard of service while ppl like the merchant that ts facing simply state ready stock but was actually lying.
these kind of seller deserve all kind of penalty to them.
i miss the time when lzd penalize merchant for non-fulfillment rm50 last time. now even as buyer, i got many shitty seller in both platform.

Wrong advice. Ts must leave a bad comment on the seller, if you don't do it, the seller will take this for granted and simply scam other people.

bcause of virus issues in china, some stuffs ordered from shopee and lazada were delayed for almost a month plus. since i am not in the rush to have those items, i waited. some seller chat to me if i am willing to wait a little longer, or to cancel the order and get the refund, which i mentioned, will wait. after a month plus, slowly i see the progress from the delivery status, one by one was delivered.

Can reject when arrive for lazada express only? Or include all couriers?

People don't read.
I have seen products with bad comments and people still go and buy.

All courier

U just have to wait until the order automatically cancelled by lazada system then can get refund.

Than shoppe should state that..

yes, they did!!

Only date 13 feb recieve notifications..have been complaining to them about a week before and they keep insist no delay

i received notices from shopee/lazada/aliexpress regarding the delays, either to extend the delivery time, or to cancel the order. the recent delays were mostly due to virus issues. i never reply to get an answer, since me understood regarding the situations they are having there.
urs could oledi be in delivering process, and could have got stuck somewhere at either custom, or shipping depo. that places could be temporarily under quarantine for safety reason. to get a proper answers from them could be a little difficult, since, they too wouldn't know what's happening. for timebeing, everyone are in red mode. moreover, new year celebration were extended to keep ppl to stay indoors. only a day or two ago, things have started moving again, but at slow paced.

So finally get SV ?

it will auto-cancel but u can cancel urself earlier lar if kenot wait too long

make sure refund 2 ur ewallet

so, since all disagree. then advantage goes to majority. i took back for what I said. just give any comment that suitable. I need to finished my orders first! *vanished*

thats why they don't regulate their buyer rating system. choose only the good rating and remove all the nasty to cover for all the slowed shipment, pending delivery, cancel the item last minute and many more... i am not sure lazada in overall but shoppee i'd would stop shopping as in forever...

I cannot cancel by myself.

The seller also won't send the parcel since I mentioned I will reject it if he sent

He keeps spamming order confirmation.

How? I can leave bad comments now?

He went full retarded, want to delay the refund?

This one Shopee seller from Penang said his item got no stock. When he is still selling it. I think he’s trying to make me cancel the order.

I previously bought from him, but I gave him not full rating because the item received in damaged condition. Not his fault, I stupidly confirmed payment, should have done due diligent and I should have asked for refund. In the end I just give 2 Star.

I bought from him again, problem is, he is the only one selling, all other sellers have run out of stock.

He pmed me informing no stock, before I buy there were 2 stocks left, now left 1. I’m not budging for now. I just ignore his pm.

I also had same problem with Shopee seller refusing to cancel order, lied about item being available when in fact he’s dropshipping from China. He removed the product from his shop, so cannot give him bad review for it. It took me 1 month for the mask to arrive, by then, I already got some mask from other honest sellers. Shopee sides with seller.

I logged in just to comment this. Bro, i have to disagree with you. For me, their dishonesty of saying my item is shipped whilst later telling me that the item is actually out of stock is just Effing straight up LIE to your face. Bad enough making me wait 10 days before texting me the truth (and this shop looks reputable too), but now ignoring my texts... How to move on? I need the refund $ before can buy from someone else.. Also how to reject if I'm not at home when the item arrives? Where's help from Lazada when a customer needs one?

all useless one la

platform wants money only