Hi,

On Saturday (15 Feb 2020) I noticed that Apex Legends does not want to connect on my PS4. I did the network test on my PS4 and it keeps saying NAT failing.

My Setup:
Asus RT-AX88U
PS4 connected with LAN cable

Testing that I've done:
1) Used my TM Unifi router that came with my Fibre setup
2) Disable, enable NAT on Asus Router
3) Rebuild Database on PS4
4) Change DNS to 8.8.8.8, 8.8.4.4, tried ISP DNS
5) Port reset by TM via online Chat

1-5 NAT still failing

6) Tried hotspot on my mobile (Maxis) - NAT works on PS4 and I can play Apex Legends.

Since I tried different routers and used my mobile hotspot, I think the problem is with TM Unifi. Is there a TM Unifi support person on this forum that could help me fix the problem?

Or any other suggestions on what to try?

Thanks,
Benito

This post has been edited by benitok: Feb 16 2020, 10:32 AM

Yes. Everyone please contact TM and complain.

Another post about the same issue,
https://forum.lowyat.net/index.php?showtopic=4906740

I can also confirm that everything is working again. Back to normal.