termination under contract need to read TnC la

i also face the same problem with ts 3-4 years back received call from debt collector

i call tm 100 and tell my story

after 1-2 weeks already settle and they even refund to me

the problem happen when i relocated to new house but unifi not up yet

already go to tm point and they ask me to terminate but i put on hold but i still pay tm 3-4 month waiting for unifi in my housing

but contractor take 1 year after i relocate to finish their work

so after 5th month i go to tm to terminate but dont know what went wrong i still received the bill and i ignored it

so after 7 month debt collector call non stop even after i told them already terminated

i think tm treated me well after i reported them to mcmc during those streamyx era