I kena scammed by TM many times for the past 15 years even during Screamyx era. Once got billed close to RM500 and line barred due to switching package, my mom went to make outstation calls last time during standard calls charges were minute based thinking that the new switched plan allowed unlimited fixed line calls.
Then the TM staff who registered my line refuse to admit and tell me that it was my wrong of not asking when it's their mistake of not telling me about the switching period before hand and demanded I paid the full amount.MCMC back then was useless during the BN era.

Later another issue came again billing issue after I requested for termination of my Streamyx. TM tell me cannot terminate because their system having issue of upgrade or some sort.Delayed 1 full month which I've to continue paying.

Again last year I signed up to takeover a Unifi line from landlord in Metro Kepong and was introduced TM HSBB VDSL2 for high rise. Knowing that my previous owner enjoyed one-time off RM500 termination and assuming that it's the same only to find out one month later they quietly changed the early termination fee to remaining months of contract.

Also when I was sitting inside the coffee shop nearby Jalan Prince, off Jln. Pasir Putih, Ipoh just few shops away from DAP community office here my Celcom line only registered 1 bar but my friends who were using Maxis, uMobile, YES and DiGi all FULL bars. It makes me wonder if there's actually any racial policy/preferences going on among our telco industry.

If you've any issues regarding your line, you'll dread visiting the TM Point at Wisma TM Jln. Sultan Idris Shah, downtown Ipoh. Be prepared to wait for hours just to get attended because every customer they take, the staff will sneak to behind the room for chit-chat, or to toilet then only call the next customer. The waiting time will make you vomit blood.

All those experience will make me think twice before signing up any TM Postpaid or Fixed line plans in future. They should be avoided at all costs unless there's no other option.