QUOTE(dinozilla @ Jul 14 2020, 10:30 PM)
wow...din notice about the post update...
FYI I actually did the change back then after a month in FEB...didnt have that happened like your case... Maxis came and installed, and later I arranged to TMPoint for termination (took a bit time as waited for the 1 month notice + failed to go to 1 branch for 1 time), but the termination happened smoothly. Consider a happy MaxisPrime user now...
hope yours get solved soon...
According to one inside source, this process just started in April, and not all their staff are familiar with it. It applies both way from TM to Maxis and from Maxis to TM. Basically once you submit transfer request, the existing ISP will either approve or reject your request to transfer, just like MNP. If existing ISP did not reject it, it will auto approve after 10 working days. Your new ISP can only commence installation once transfer request approved by existing ISP.
QUOTE(stinger @ Jul 15 2020, 02:22 PM)
still waiting for them to complete the installation... now using temp usb wifi dongle, no router no account yet.
i am praying everyday so that this nightmare will end.
Hope for the best for you. Now even Digi is going to use Unifi infra, so more headache for people who wants to switch from one to another.