Need help... how to hard reset my box 3S MY. Stuck at EVPAD animation logo.

Hi bro, i had exactly same problem as yours, stuck at the evpad screen cant go in, had you solve yours problem?

how to resolve this ? it happen to me as well

i am using EVPAD 3 PRO. Recently Maxis changed new router for me (Koan AR2140) due to faulty TPLink from thunderstorm lighting. However, with the new router, EVPAD doesnt seem to be able to connect to wifi. It can search the wifi network, but not able to connect. Anyone facing this issue?

I'm using EVPAD 3S and just today, I can't select VOD or HDTV from the Home Screen. I have to go to apps and manually to launch VOD or HDTV. Anyone face this issue?

After buying this, how to get help/support from EVPAD which all the QR or even the HK Whatsapp number doesn't work

i dont use tv box any more, we can have our own iptv much better without the need to pay for TV box.
Most of us now a day can use smart google tv and sideload our own app

I faced this issue too on my 3R. But I tried to factory reset and now having issues connecting to internet despite already connected to wired/ WiFi connection. Can’t update, install/ load any apps

Apparently there is a support number on WhatsApp that I saw in one of the FB group - 01128511101 (reached out but no reply yet)

Any facing the internet connection issue before can advise how to resolve?


Edit: Somehow after few rounds of restart, it manages to connect to internet via WiFi and managed to download the necessary tv apps again

This post has been edited by Win823: Nov 6 2024, 09:02 PM

Bros, is the tv apps working

Not sure if you have solved your problem.
It seems like the EV Pad launcher is corrupt, you need to clear the data of the EV PAD launcher app to reset it.
Attached is the guide to do it, hopefully it will help you.
I have done it a few times for friends 3S, it worked.