I'm all for giving any reseller or service the benefit of the doubt, but if you expect me or anyone from any service based industry to believe that in 5 years, or even over the last 12 months, that any service has never had even 1 complaint from a consumer, then I'm sorry to burst your bubble but that just doesn't happen in the real world.

Even providers with vastly superior resources like Netflix experience outages and issues, and they only provide VOD titles. Live IPTV is infinitely more volatile because it requires the recording and instant re-transmission of a live feed. Every service has flaws and every IPTV service will run differently for every subscriber based on device specs, internet speeds, Wifi strength, interference at location/home/work, internet provider and how they route/shape traffic, geographic location, etc. I have access to multiple servers for my daily use, and I can tell you that there is no "1 size fits all" solution when it comes to IPTV.

On a sidenote, for any reseller, make note that today's consumers are better informed than ever before and its no surprise that they strongly value authenticity and transparency when making their buying decisions.

Can consider evpad