I said thanks to my dad and put on a happy and grateful face, but I'm just so pissed off at what had happened. I wanna tell him the truth, but before that, I wanna try to mitigate the damages first. 

I love my dad. I really do. But he is pretty naive when it comes to the online environment.
Just this Tuesday, my dad bought me an "Adobe CC 2019 Full Set" through Shoppee as a surprise for me. I just finished building my very own PC, and my dad just wanted do something nice for me. He says its ORGINAL and got a pretty good deal (almost too good).

At first, I thought that was awesome, but then I thought to myself, ORIGINAL Adobe software for that amount is too good to be true. I asked my dad where he bought it from, and he showed me the seller's page. Damn misleading lah this seller. The picture says "Original 100%" and "100% Not A Crack". This is NOT ORIGINAL. Its freaking PIRATED. I did a quick Google search and found a more UPDATED version of the Seller's 'product' for free online. I said thanks to my dad and put on a happy and grateful face, but I'm just so pissed off at what had happened. I wanna tell him the truth, but before that, I wanna try to mitigate the damages first. 

I contacted the Seller through my dad's Shoppee account. Luckily, my dad has not pressed "Order Received" yet, so I can still apply for a Refund. I messaged the Seller, saying that there was a mistake and that I just wanted a refund. Turns out, I cant even download the damn file. The Seller asks me if I needed any help with the installation, to which I said no, I cant even download the file and again insisted on my refund. The Seller has not responded to me since. Even after several messages. I told him that I know that he is selling PIRATED Software, and if he refuses to refund my (Dad's) purchase, I will report him to Shoppee. I dont even care about the money to be honest, but I cant just let some punk get away free after scamming my dad.

Today, my refund application is pending in Shoppee. It says that "the seller must respond to my refund in 2 days".
Does anyone have any experience on issues like this? What happens after the 2 day period? Will I get my (dad's) money back? Should I go ahead and report the Seller to Shoppee?
How should I go about my current situation to ensure that I can secure the Refund? I'm familiar with Shoppee, but I have never had to ask for a refund from any Sellers, until now. Any help would be much appreciated.

NOTE: If it helps,my dad paid using ShoppeePay.

Shopee is getting shittier at product authenticity

Simply search some game or software you will find there are A LOT MORE pirated/cracked/yada-yada version than original one.

Even physical product, many seller are pretending them as official store ("os"/"_os") but they sell counterfeit product and they even have Shopee Preferred/Shopee Mall designation.

Look at them LOL

Report the scammer to Shoppee and please viral his shoppee account everywhere.

Most likely Shopee will honor your refund.

After all, the seller has already deceived your dad by mentioning "100% original" which is not and you have the conversation to keep.

Screenshot whatever evidence you need to keep in case.

Okay. I think I found the version of the 'product' that the Seller is selling.
Found by searching 'Adobe Master Collection CC 2019' in rutrackerDOTorg.
It is one of the older versions. Even the list of updates/changes is identical.

Who should I report Shoppee too for selling pirated software?
I heard some people post complaints with the KPDNKK for these matters.

A word of caution though, Shopee is known to side with seller usually.

lazada also same, report that seller selling pirated goods also they ignore. pirated softwares, porn e-magazine-year by year, novel in full volume.....their reply "it's ebook", "NFA".

yeah, they charge quite amount of money, but for rural folks that dont have fast speed internet, buying physical copy is the fastest, even they know its pirated for free in the internet.

ur dad should know, if want original go buy from adobe official.

"ur dad should know". how insensitive of you.

i salute this dad/child pair. dad for wanting to surprise TS with something nice, TS for wanting to mitigate this before letting the dad knows. may everything be eased for you TS, and do update us.

I love my dad. I really do. But he is pretty naive when it comes to the online environment.
Just this Tuesday, my dad bought me an "Adobe CC 2019 Full Set" through Shoppee as a surprise for me. I just finished building my very own PC, and my dad just wanted do something nice for me. He says its ORGINAL and got a pretty good deal (almost too good).

At first, I thought that was awesome, but then I thought to myself, ORIGINAL Adobe software for that amount is too good to be true. I asked my dad where he bought it from, and he showed me the seller's page. Damn misleading lah this seller. The picture says "Original 100%" and "100% Not A Crack". This is NOT ORIGINAL. Its freaking PIRATED. I did a quick Google search and found a more UPDATED version of the Seller's 'product' for free online. I said thanks to my dad and put on a happy and grateful face, but I'm just so pissed off at what had happened. I wanna tell him the truth, but before that, I wanna try to mitigate the damages first. 

I contacted the Seller through my dad's Shoppee account. Luckily, my dad has not pressed "Order Received" yet, so I can still apply for a Refund. I messaged the Seller, saying that there was a mistake and that I just wanted a refund. Turns out, I cant even download the damn file. The Seller asks me if I needed any help with the installation, to which I said no, I cant even download the file and again insisted on my refund. The Seller has not responded to me since. Even after several messages. I told him that I know that he is selling PIRATED Software, and if he refuses to refund my (Dad's) purchase, I will report him to Shoppee. I dont even care about the money to be honest, but I cant just let some punk get away free after scamming my dad.

Today, my refund application is pending in Shoppee. It says that "the seller must respond to my refund in 2 days".
Does anyone have any experience on issues like this? What happens after the 2 day period? Will I get my (dad's) money back? Should I go ahead and report the Seller to Shoppee?
How should I go about my current situation to ensure that I can secure the Refund? I'm familiar with Shoppee, but I have never had to ask for a refund from any Sellers, until now. Any help would be much appreciated.

NOTE: If it helps,my dad paid using ShoppeePay.