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Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!

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mastering89
post Jan 10 2020, 04:03 PM

miao miao
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From: Cyberjaya
yeterday bought mesh wifi tplink

today pasang and cannot get internet
only to see my unifi got suspended.
only bcoz i belum bayar last month punya (+ new bill that came Jan 4th).
ade credit limit bagi rm1k ,tak smpai quarter that value pon dah suspend customer.
ape la

This post has been edited by mastering89: Jan 10 2020, 04:05 PM
mastering89
post Jan 10 2020, 06:37 PM

miao miao
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From: Cyberjaya
QUOTE(sHawTY @ Jan 10 2020, 05:26 PM)
Another user who complained about UniFi when it's their fault to begin with because of not paying their bills on time laugh.gif

https://forum.lowyat.net/topic/4843378
*
of coz im gonna complain
subscribed more than a decade oledi
more than a few times paid lump sump few months bill in one go.
never kene suspend before , this time donno what changed.

i complained to TM helpdesk as well they oso dont have answer.
and your reply is much useless than theirs.
1 month late bill (december bill) kene suspend, u think acceptable ka?
mastering89
post Jan 10 2020, 08:59 PM

miao miao
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From: Cyberjaya
QUOTE(soonwai @ Jan 10 2020, 06:59 PM)
No point complaining. No pay bill, suspend, acceptable no? I kena suspend before from 1 day after due date to 2 plus months after first due date. But nowadays no more. Thanks to Boost mission, I'm usually paid up for the next 2 months.
*
yep, frm now on kene pay on time.
been paying with uob cc before
now cashback t&c changed , gonna have to go back to boost

anyways
thanks all
mastering89
post Jan 11 2020, 02:16 PM

miao miao
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From: Cyberjaya
QUOTE(pakji @ Jan 11 2020, 01:44 PM)
tm unifi is good never hard problem if problem you call tm they will say will send technician 24hours then next day technician  call want come home then 15-30min technician already come and fixed then no problem look like just less then 24hours very fast tm services
*
true dat
reported issue on Hypptv yesterday, got sms said tech will come next working day.
today got call by tech ask if can come in next 15min. respek them doing good job thumbsup.gif

anyways, bought TP-Link Deco Mesh wifi model E4R.
said to support hypptv , but does not.
googled and found only higher end Deco model confirmed working by other users.

tm tech came and tested with different router , is working. but not this model
even setting up the vlan 600 / use the iptv malaysia-unifi profile , both cant.

they bypass router, and plug directly to model (they call up to get the modem port to be usable for hypptv).
overall good service icon_rolleyes.gif


edit :
* found review mentioned TP link deco E4 does not support hypptv as of may19 at that time
* other deco model already got the update
* still no firmware to fix that i suppose for E4
https://www.blacktubi.com/review/tp-link-deco-e4/

This post has been edited by mastering89: Jan 11 2020, 05:53 PM
mastering89
post Jan 11 2020, 05:46 PM

miao miao
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From: Cyberjaya
QUOTE(Max @ Jan 11 2020, 04:13 PM)
U r on vdsl or fiber?
I know vdsl can vlan direct in modem..
But in fiber modem seems impossible..?
*
im not sure
but mine is fiber and tech said modem port change need to be enabled by TM side (remotely)
during that time he called their support to get permission & to get the port setting change remotely.

another option he gave is use old tm router for internet & iptv
and use my mesh router as AP.
i said dowan.
mastering89
post Jan 11 2020, 06:56 PM

miao miao
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QUOTE(Max @ Jan 11 2020, 06:49 PM)
Oh.. I see.
what fiber modem TM supplied to u?
so its possible to vLan thru modem.. Pppoe login i side modem too? If u know..
*
this one or this shape
donno what model (i'll check when i get back home)
very old old one

pppoe login thru the tplink deco e4
user posted image
mastering89
post Jan 12 2020, 05:56 PM

miao miao
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QUOTE(Dylnyat @ Jan 12 2020, 03:47 PM)
Damnit!

This morning  i livechat with TM i told them to reset my UNIFI@Password.

So after i back from somewhere  , my unifi cant be used.
Tm told me i have to reconfigure.

Anyone can help me? I have try to reconfigure but still no internet access, but on my router it ligh yellow. Means got internet but not pass to lan nor Wifi.

My router is Netis DL4480V1
*
should have asked for port reset
not password doh.gif
* this might help https://forum.lowyat.net/topic/4488408#

i remember last time (late 2018) reset password they took 1 working day.
they wont give new pass via call.
i got sms i if im not mistaken.

This post has been edited by mastering89: Jan 12 2020, 05:58 PM
mastering89
post Mar 21 2020, 09:14 PM

miao miao
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From: Cyberjaya
my btu just gone kaput
GG 10 days on data plan cry.gif
mastering89
post Mar 21 2020, 09:23 PM

miao miao
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is the btu modem plug n play type?
or tm guys need to configure?
mastering89
post Apr 20 2020, 11:06 AM

miao miao
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Battlenet download speed is sad now.
i assume rerouting due to undersea cable.
but even before that news, a lot of people reporting slower than this mega_shok.gif

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