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Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!

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ideaplus
post Aug 8 2020, 08:54 AM

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Hmmm, Unifi provide public ip or private ip?
ideaplus
post Aug 18 2020, 11:32 AM

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QUOTE(BenYeeHua @ Aug 17 2020, 11:10 PM)
Because it is TM own line, TM know he will earn less, and if 500/800 users are heavy user, it will causing lower performance for the whole shared speed of line.

Based on government requirement, TM also has to reach a amount target of users, to proof that gov had do the correct investment to helps expend the High Speed Internet Access, and do the investment again and again.
Just for better example, my area just got extended fiber from outside, but instead of 300M which is provided to outside of this Taman, 30M is the max speed you can apply for in this Taman.
It is to control and prevent the overload of the line, which will causing huge amount of lag to all the users on this line.

And I also guess, it is because lot of 300M users outside of this Taman, so causing 30M instead of 100M to all the new users. doh.gif
Yes, except you are downloading, or sharing Internet to lot of heavy user, it is hardly notified.
The only thing you can notify is the WiFi are limiting you to reach the speed of 300M, except you got flagship smartphone that support higher WiFi speed at lower signal rate of 5 GHz. laugh.gif
But yes, you can notify the speed of downloading a new software, or updating to new software, or updating to latest build of Windows 10 2004.
And yes, as a gamer prefer to play new games, and updating to latest version, it matter a lot.

As a live streamer?
Yes, installing new games and play to your fans for earn the money, which show that Time is Money. thumbsup.gif

And, sadly, on smartphone, because of Google split the APK into APKs, it need to download lot of small APKs and install, each confirmation of APKs required 1s, so lot of time, the speed don't matter, but the optimization of Google software, and your SSD/CPU matter. laugh.gif
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30M is the max which can be applied? But they can upgrade the infra to compliant the 300Mbps of application blink.gif blink.gif blink.gif

This post has been edited by ideaplus: Aug 18 2020, 11:37 AM
ideaplus
post Aug 19 2020, 08:18 AM

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QUOTE(sp6068 @ Aug 19 2020, 12:08 AM)
Anyone here encountered whereas port full, then unifi air also no coverage? What solution did you come across to get connected?

Its 2020, Malaysia still suffering with coverage areas (both wired and wireless) even at well developed areas.  sleep.gif
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You may check whether the port is physically full or just saying from tm point. If port at dp already full, nothing you can do unless they add port into it. If just a saying from tm point, perhaps you can go and check on your nearest dp box.
ideaplus
post Aug 19 2020, 08:25 AM

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QUOTE(OneXX @ Aug 19 2020, 03:33 AM)
im currently on unifi lite 10mbps...after all these years finally unifi has arrived to my kampung....i think so because on the end of may tm contractor stand a new pole next to my house.. and the on early july they pull black yellow fibre like cable and now last thursday they install those white fibre dp box...today i live chat with tm asking if fibre is really arrived at my kampung and suprisingly they said my area is not on fiber yet...is it because my area is not on system yet or those box is still not fully funtional..how long need to wait after new installation...do i need to pay anything to upgrade from unifi lite to unifi fibre...or just need to pay contractor on installation..thank you
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Normally user from unifi lite will be introduced first for upgrading to unifi. Anyhow, perhaps you can take a photo of your nearest dp box after it had number painted on it. Then you can go to tm point to subscribe by showing the dp number.
ideaplus
post Aug 19 2020, 12:54 PM

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QUOTE(sp6068 @ Aug 19 2020, 10:55 AM)
I even went to maxis and they given us the same answer. :/

Tm keep giving the same answer saying they've taken into consideration and plans to add new ports which are subject "to approval "
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Maxis can't do anything as they rely on tm database as well. Btw did you counted the qty of cable pulled out from dp? If you had done, perhaps you can log case via MCMC for last resort.
ideaplus
post Aug 19 2020, 06:48 PM

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QUOTE(sp6068 @ Aug 19 2020, 01:26 PM)
Yeah I know. Thts why trying to get them to see if they can push tm to add more ports.

and Nope. New place just moved in is rented. Prev tenant did not sub to HSBB that's why I think someone sapu the port. Must be some joker using more than 1 port per household.
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You can try MCMC tongue.gif
ideaplus
post Aug 20 2020, 01:33 PM

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QUOTE(yongtjunkit @ Aug 19 2020, 10:22 PM)
Hi,, facing an odd issue with unifi application

My house unit number is not in the unifi system but my next door neighbor can install unifi and the unifi tiang is just next to my house

Any way to get TM to update their database seems like they left out my house from their database ?

My area only have unifi infra in 2019,, currently 2 fiber infra in my area(maxis- for years before unifi came, unifi HSBB)
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Similar with my case. I checked with TM point and they said port full but I saw few fibre were pulled out from dp to my neighbour and not fully yet. I tried application twice and still got the same answer. I just snapped pictures with dp and the distance with my house and lodge case via mcmc. I got the reply the next 2 days from tm point stated got port already and they can proceed my application. Then all proceed as usual.
ideaplus
post Aug 21 2020, 08:26 AM

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QUOTE(Rhetoric @ Aug 20 2020, 11:00 PM)
My 5Ghz wifi speed drop suddenly. Before at the same distance my 5ghz would beat my 2.4Ghz wifi speed. Now it doest get past 5Mbps. Anybody have any idea what happen and how to fix?.

Should I reset my modem?. I only try turning it on and off.
Tried on my phone, same result.

I used default TM Netis Modem.
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Check 5Ghz channel
ideaplus
post Aug 23 2020, 11:13 AM

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QUOTE(n0v4m4r1n3 @ Aug 23 2020, 10:51 AM)
Any chance this might be the reason why my house lost connection since yesterday?

» Click to show Spoiler - click again to hide... «

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doh.gif
Perhaps the fibre were been bended or dented
ideaplus
post Aug 24 2020, 10:44 AM

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QUOTE(xjoshualaw29 @ Aug 24 2020, 09:04 AM)
Unifi just released their 500Mbps and 800Mbps Packages...

https://unifi.com.my/personal/home/fibre-broadband

user posted image
user posted image

seems way out of my budget...
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300Mbps RM228? confused.gif
ideaplus
post Sep 5 2020, 09:32 AM

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QUOTE(KTCY @ Sep 5 2020, 09:26 AM)
I get to know from TM that the card is full and only will add in the card if there is more people requesting for it.
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Try MCMC
ideaplus
post Sep 14 2020, 12:55 PM

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QUOTE(khengyi82 @ Sep 14 2020, 11:45 AM)
my unifi home router got some problem so I go digital mall buy asus ac750 after insert correct username password is not working, then I call contact unifi, the customer service mention after putting new router there is no connection. so would like to check with u all is it unifi home need to put specific router provide by TM ?
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I think you need to ensure your router got unifi profile ready, otherwise you have to do vlan setting youself

This post has been edited by ideaplus: Sep 14 2020, 12:55 PM
ideaplus
post Oct 1 2020, 12:56 PM

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QUOTE(Silfer @ Oct 1 2020, 11:27 AM)
Hi, I just moved into a newly completed high rise building. Is there any way for them to speed up the process of getting unifi there? I've checked with tm my area not yet got. They say need quota. Is it real?
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High rise building, perhaps can try TIME
ideaplus
post Oct 6 2020, 10:44 AM

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QUOTE(Masamilow @ Oct 6 2020, 10:30 AM)
Few days ago, I got a call from TM on coverage as I have request to check coverage in their website. TM said my area is not in the coverage however 2 months ago, saw Unifi agent set up booth in my area. Does this mean it is coming or not coming?
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Normally there is fibre service when Unifi agent having booth in that area. Is it your area is new for fibre? And did you see any dp box at the pole already? If no, then tm shouldn't have record in their database.
ideaplus
post Oct 7 2020, 08:30 AM

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QUOTE(Masamilow @ Oct 6 2020, 02:35 PM)
Yes, my area is new to fibre. So far I haven't saw the dp box yet but I live in an apartment, it there a dp box for apartment as well?
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Oh, I have no idea regarding the high rise building. Perhaps other forumers can answer this question.
ideaplus
post Oct 13 2020, 03:33 PM

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QUOTE(hizad @ Oct 13 2020, 01:35 PM)
My area will soon be getting unifi fiber. Need advise on home fiber installation. i am living in a landed property and the outside connection via a pole to my house and for inside will be routed from the ceiling. It is better to have the unifi installer to do the works or get a contractor to do the installation?
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For pole to outside house was under Unifi, and it's free of charge. And from outside house to inner routed from ceiling can also done by unfi contractor. I remembered there is a charge around RM66 within 15m of fiber cable.

This post has been edited by ideaplus: Oct 13 2020, 03:34 PM
ideaplus
post Oct 20 2020, 11:13 AM

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QUOTE(notadupe999 @ Oct 20 2020, 11:00 AM)
Anyone tried accessing the unifi.com.my portal? Seems like it's been broken for months?

1. Can't login properly. Pops up the digitalme window and just gets stuck in some profile page. Doesn't actually log me in.
2. Only shows the account as logged in after I close the tab and reopen it.
3. When clicking on dashboard or pay bills it says I've not subscribed to any services.

At least they still remember to email and SMS the bill to me. smile.gif

I'm not sure why it's so hard to get a basic portal up and running.
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Yup, I felt that also. The portal was damn lousy, and the unifi rewards can't updated up to date. My 2 payments still haven't credited rewards into my account yet.
ideaplus
post Oct 29 2020, 12:58 PM

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QUOTE(aj300 @ Oct 29 2020, 12:23 PM)
Hi guys. I'm currently on streamyx paying RM69. Recently a TM agent came and said that my housing area already has unifi and asked me to upgrade to unifi. He asked me to select any of the existing unifi packages available Currently. What I need to know is that, is it possible to continue paying RM69 but get upgraded to unifi? Or must I upgrade my package to unifi package and then only they'll upgrade me to unifi. Also. If I reject their offer and stay on streamyx, what will happen? cause they did say that streamyx will be phased out soon. Thanks in advance
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Add RM20 more on 30Mbps should be better than streamyx, in terms of performance and stability, unless the cost is the only you concern
ideaplus
post Nov 24 2020, 02:05 PM

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QUOTE(Exeunt @ Nov 24 2020, 12:50 PM)
Hi guys,

my uncle house just got unifi install and the fibre cable enter through ceiling and exit middle of the house .. inside ceiling the fibre is protected by micro duct protection if i understand correctly from allaboard.pdf. the microduct installation is rm60 no ? and supposed the charging to bill or cash ?

the installer charged rm170 and paid by cash.. my uncle being ripped off or what ? any insight ?
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My case is pay by cash. I asked a few installer also stated pay by cash.
ideaplus
post Dec 3 2020, 04:51 PM

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QUOTE(syaidimhnfz @ Dec 3 2020, 12:54 PM)
hey guys , i don't know if this is the place to ask , currently my lorong has no dp but the one in front and also on the left side does have the dp's , is it possible to ask them tarik the cable to my house?
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Normally see the distance from the nearest dp to your house. If not far, should be okay

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