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> Complaints on PurpleRangers, No reply on replacement for VPN account

siikeng
post Aug 31 2019, 01:07 AM, updated 7y ago

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8 posts

Joined: Apr 2010


Forumer you are complaining against: PurpleRangers

Item being sold/bought: Express VPN account

Original thread link: https://forum.lowyat.net/topic/4552485/all

Date of transaction: 6 May 2019

Details of the complaint :

Hi I'm not sure if this can be raised here since thie linked thread sales is not in TradeZone but Service Noticeboard.
However i am having difficulty with the seller response so I decided to post here to try to reach for a resolution. If it's not allowed please let me know.

I was previously a subscriber to PurpleRangers Netflix plus VPN service thinking that it is a legal subscription sharing group as he claimed it is.
When I found out that wasn't the case, I did not continue and opt to share with my friends.

So he contacted me asking if I still need the ExpressVPN service during May 2019. I thought the VPN service was okay, no interruption for the subscription period( 6months) so I said it's okay I can continue to subscribe, so I transferred and paid him money on 6/5/2019 for another 6 months services.

He then say I can continue to use with the existing username and password.

Until 22 July, the VPN service suddenlystopped. I received errors of login message so I whatsapp PurpleRangers to ask about this.

On the same day, he replied asking me to uninstall ExpressVPN and will give me Nord instead. I had difficulty connecting to Nord before so I asked him if he still has any ExpressVPN since I preferred it anyway.
No reply afterwards.

On 23 July, I asked, and he say there's one member withdrawing soon so slot will be ready for me. And he will also extend a week as sorry for trouble. I was glad that it was a kind gesture and I decided not to rush him. He said will update me soon.

So I waited, and on the 4 Aug, I asked him.hows the status, no reply.
I was busy so I thought it wasn't ready, till 20 Aug I asked again, still no reply .
22 Aug I asked again, he replied Hold On.
23 Aug, he replied say he's in a wedding and slot is ready for me. ( After I starting to rant ) I asked when can I have the login details, no reply again. Not even estimated date.

Then I waited another week, until today, 30 Aug.
I WhatsApp him again, blueticks but no reply. I know it's just past 12am, and he might be sleeping, but I am really upset and angry that he doesn't want to even address the date to deliver a replacement.

I dunno what I can do, aside from highlighting this here.
It is a cheap subscription service and I think that it could be something dodgy there also, but I wanted a responsible reply.

This post has been edited by siikeng: Aug 31 2019, 01:17 AM
lzSam
post Jan 8 2020, 11:00 PM

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Junior Member
40 posts

Joined: Sep 2011


Wanted to add on to the complaint above.

Bought two Netflix subscription service from LYN user PurpleRangers as well, one valid till June 2020 and another valid till October 2020.

The account offered by the user is just the one month Netflix trial account, which means you have to contact him every time the current account expired, which is on a monthly basis. This is of course never communicated from the seller to the buyers, he only states that this is legal, which is doubtful, please refer to page 1 of his post, link provided in the above reply.

The problem started for me from 11th December 2019 onward, which he stopped replying on LYN as well as Whatsapp, not picking up calls too. Also happened to a great number of people, please refer to the last page of his post.

His bank details below:

Mohd Shahrizkhan
510264007123
Maybank
5577565400769026
CiMB
busyman
post Jan 11 2020, 05:01 PM

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Senior Member
1,465 posts

Joined: Feb 2009


Same case happened here.

I have to contact him for new account nearly every month or every few weeks, which is extremely troublesome, and I doubt it's legal.(But he claimed it's legal)

Starting from Dec 2019, he just gone total silent. I paid for 14 months subscription, and I'm just gonna treat it as charity.

Same bank account as per the previous post.

His bank details below:

Mohd Shahrizkhan
510264007123
Maybank
5577565400769026
CiMB
amandalim
post Jan 16 2020, 02:28 PM

Getting Started
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Junior Member
131 posts

Joined: Sep 2009


Same here. Never ever trust this scammer.

Lowyat Username: PurpleRangers
Real Name: Mohd Shahrizkhan Bin
Bank Account: 510264007123 (Maybank)

Modus Operandi:
Instead of sharing legit account, basically he just created a trial account for 30 days without paying, but collected fees from each of us, and every month our Netflix account will be suspended and we have to ask for new username and password from him again. Recently he just gone totally MIA, not answering calls or whatsapp.
dimetri86
post Apr 7 2020, 10:35 PM

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Junior Member
53 posts

Joined: Apr 2006


Same here. Never ever trust this scammer.

Lowyat Username: PurpleRangers
Real Name: Mohd Shahrizkhan Bin
Bank Account: 510264007123 (Maybank)

Modus Operandi:
Instead of sharing legit account, basically he just created a trial account for 30 days without paying, but collected fees from each of us, and every month our Netflix account will be suspended and we have to ask for new username and password from him again. offered buy 6 month free 2 month but at the 6 month say cost when up.. so cannot get the free 2 month.. PS: very rude and racist.

 

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