Huawei emui 12 is based on Android 10
pbe supports min android 10
// Cessation of Support for Android 9.0 and Below
Dear Valued Customer,
From 22 Mar 2023 onwards, devices running on Android 8.0, 8.1 & 9.0 Operating System (OS) will no longer be supported by the PB engage app. Outdated OS such as Android 9.0 and below will not receive any security updates from Google. This may leave your devices vulnerable to cyber-attacks and malware.
In order to ensure your banking experience is secure and free from any disruptions, we strongly advise to update your devices to the latest OS version or at least up to Android 10 and above. //
however it could be pbe detected emui 12 is having vulnerabilities, thus avoid supporting it.
phone got any new security updates? try download and update phone os.
else, try check CS if more solutions available.
Huawei really not easy use.