This is in regards to PIB Visa Platinum, whereby 2% Cash Back on online & overseas transactions, capped at RM15 per monthly statement cycle, is given, effective 1 July 2024.
Previously for PB Quantum Mastercard, effective 1 October 2022, 2% Cash Back on overseas transactions with minimum RM100 per transaction, capped at RM20 per monthly statement cycle, is given.
During September 2022, I performed online transactions (worth RM 600) with my PB Quantum MasterCard. However, my October 2022 statement states that my cash back is just RM 20.
Cash Back = RM 600 x 5% = RM 30, but is capped at RM 20, since the cash back was granted in October 2022 statement.
After I sent an e-mail to PB CS, the remaining cashback of RM 10 for PB Quantum was granted in November 2022 statement.
Will the same issue occur once again for PIB Visa Platinum, even though the online transactions worth RM 750 with PIB Visa Platinum are performed and posted in June 2024?
Cash Back = RM 750 x 4% = RM 30, but is capped at RM 15, since the cash back will be granted in July 2024 statement.
Rightfully, the cashback for PIB Visa Platinum in July 2024 statement should still be RM 30, since the transactions are posted within June 2024.