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Enquiries/Recommendations Buying directly from Lenovo Malaysia website?

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uhlaw
post Mar 4 2021, 11:17 AM

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QUOTE(wilsonyong8850 @ Feb 28 2021, 10:07 PM)
Finally the laptop is on its way!

user posted image

The laptop were ship using UPS, if it do really reach by the date promise, Lenovo does really do a good job on my order  laugh.gif  3 weeks is what it took for a base model Lenovo Legion 5 AMD ver blink.gif

user posted image
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Ordered on 17th Feb 2021, status arrival still showing April 2021 cry.gif
Attached Image
uhlaw
post Mar 5 2021, 10:35 AM

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QUOTE(wilsonyong8850 @ Mar 4 2021, 10:53 PM)
Which laptop you purchase? With what spec? I choose the ready to ship laptop on the list, so it should be faster but if you customized build, I would say it'll sure add on to the delivery time.

Btw, mines is already in Shah Alam rn, expect to receive by tomorrow, if UPS didn't delay the shipping  drool.gif

user posted image
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ThinkPad L13 Yoga Gen 2 (11th Gen Intel®) wink.gif
uhlaw
post Mar 11 2021, 08:08 AM

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QUOTE(Jackkillan @ Mar 10 2021, 12:29 PM)
What if I pay by direct deposit?Debit card
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Call 1800821123 or write email to mycs@lenovo.com Customer Service.

Provide them your Order ID, and they will reverse the transaction.

Btw this can only be done if your item is not yet shipped.

I did cancellation previously, as I re-order using better eCoupon with bigger discount rclxs0.gif

This post has been edited by uhlaw: Mar 11 2021, 08:09 AM
uhlaw
post Mar 11 2021, 11:33 AM

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QUOTE(seo_time @ Mar 11 2021, 09:57 AM)
Do they accept Amex?
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I only saw Visa / Master / Bank transfer
uhlaw
post Mar 13 2021, 12:19 PM

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Today already 13th March 2021, and its status seem like an overdue shipment

user posted image
uhlaw
post Mar 16 2021, 08:12 AM

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Why my delivery status not same as yours here?

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uhlaw
post Mar 16 2021, 04:46 PM

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QUOTE(navilink @ Mar 16 2021, 10:40 AM)
mine kept rescheduling.. i thought UPS is a premium courier delivery..
user posted image
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Why your laptop no go through clearance agency?
uhlaw
post Mar 18 2021, 10:21 AM

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I called UPS customer service.

In Transit 17/03/2021 11:13 P.M. Shah Alam, Malaysia
Delivery will be rescheduled.

You know what? The parcel already in my hometown on 15th March 2021, while in their system still written in transit Shah Alam.

I asked CS why your system didnt reflect actual status, he only can said system not reliable. rclxub.gif

Then I asked him which local courier that they are using, so that I can go collect the parcel myself.

Stupidly, he said there is no courier name inside system and insisted me just to wait for local courier's call to me. ranting.gif
uhlaw
post Mar 18 2021, 10:50 AM

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QUOTE(pastadudde @ Mar 17 2021, 11:03 AM)
Right now, the maximum discount for any promo codes is 5 percent right? STUDENT / EDU / MASTERCARD etc.

has anyone ever seen / used a promo code that gave a higher percentage discount?

Not sure whether I should bite the bullet now and end up regretting it later when a higher discount code comes around.
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Is code FRONTLINER usable now? Previously I am using that code.
uhlaw
post Mar 18 2021, 11:01 AM

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QUOTE(sHawTY @ Mar 18 2021, 10:57 AM)
Nope. FRONTLINER is dead
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I will get extra 5% discount upon arrival of my laptop too.

Black & white in my email:

"Apologize for the delay. I will try to inform our manufacturer to expedite the production.

In the mean time, our management has informed us that they can provide a 5% refund."

This post has been edited by uhlaw: Mar 18 2021, 11:01 AM
uhlaw
post Mar 18 2021, 11:38 AM

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QUOTE(uhlaw @ Mar 4 2021, 11:17 AM)
Ordered on 17th Feb 2021, status arrival still showing April 2021  cry.gif
Attached Image
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QUOTE(xenith @ Mar 18 2021, 11:14 AM)
Which model you bought and how long is the original estimated delivery lead time ?
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ThinkPad L13 Yoga Gen 2 (11th Gen Intel®)

Ordered on 17th Feb, expected to arrive on 7 April

Later I go collect it from local courier, since i already called them for self collect.

This post has been edited by uhlaw: Mar 18 2021, 11:40 AM
uhlaw
post Mar 18 2021, 06:57 PM

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QUOTE(xenith @ Mar 18 2021, 03:12 PM)
That's actually faster by 1 month. I'm guess u use frontliner code and got it around 3.3k ?
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RM4.9k after FRONTLINER code... since i max out all configuration (512gb ssd, 16gb ram, backlight keyboard, digital pen, 2nd camera, fingerprint sensor, 65w charger), except processor which i choose i7 1165G.. and addon warranty 3 yrs.

Attached Image



This post has been edited by uhlaw: Mar 18 2021, 06:58 PM
uhlaw
post Mar 18 2021, 11:05 PM

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QUOTE(Dixon93 @ Mar 18 2021, 10:18 PM)
Hey man, mind to share how would you know that the parcel is already in your hometown?
Cause mine also display Transit Shah Alam for 2 days.
Do i need to call in?

Btw enjoy your new thinkpad
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U need to call UPS CS, only human being has the answer, not UPS tracking system. CS will tell u where is your parcel, but wouldnt tell u who is the local courier.

Fyi, i m from Sarawak. And I already self collect around 2.30pm in my hometown. UPS status @ 6.25pm still show funny things. "In transit.... Delivery will be rescheduled..." Parcel still in Shah Alam?

user posted image

This post has been edited by uhlaw: Mar 18 2021, 11:09 PM
uhlaw
post Mar 19 2021, 07:53 AM

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QUOTE(xenith @ Mar 19 2021, 12:44 AM)
That's pretty good call and choices too. Can last for many years to come with such high spec.

Thanks for sharing boss.
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I considered it as a major upgrade from my existing Huawei Matebook 13 (i7 8th gen, 8gb ram, non touch screen) 😁
uhlaw
post Mar 19 2021, 11:05 AM

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QUOTE(navilink @ Mar 19 2021, 10:34 AM)
i called UPS after the delivery was rescheduled for few days.. then immediately later of the same day it arrived.. lol

anyway mine was Lenovo Yoga Slim 7.. after checking got some screen bleed sad.gif i read it was common and mine was not the worst
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sharing this article: https://support.lenovo.com/my/en/solutions/...ps-panel-models
uhlaw
post Mar 19 2021, 11:23 AM

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QUOTE(uhlaw @ Mar 18 2021, 11:01 AM)
I will get extra 5% discount upon arrival of my laptop too.

Black & white in my email:

"Apologize for the delay. I will try to inform our manufacturer to expedite the production.

In the mean time, our management has informed us that they can provide a 5% refund."
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Today I just emailed to relevant CS to claim my refund. And they replied:

"Please be informed that I have submitted the 7% refund request to our management for approval.
Kindly allow the process to take place in 1 - 3 business days.
The funds will be reversed back to your bank account in 2 -3 weeks based on your bank's policy once the request has been approved."

wub.gif
thumbup.gif
rclxms.gif

This post has been edited by uhlaw: Mar 19 2021, 11:24 AM
uhlaw
post Mar 19 2021, 11:39 AM

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QUOTE(InitialB @ Mar 19 2021, 11:24 AM)
Don't buy Lenovo . Cuz Lenovo = IBM?

Buy Dell / HP.

If low budget, buy ASUS or MSI
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Lenovo fully acquire IBM's Personal Computing Division in year 2005.
uhlaw
post Mar 19 2021, 12:44 PM

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QUOTE(Dixon93 @ Mar 19 2021, 12:01 PM)
Mind to share some pictures?
Btw is yours the same as the model I bought?

Yoga Slim 7 Pro 14ARH5
The Display i selected
Display : 14.0'' 2.8K(2880x1800) IPS Glare 400nits 90Hz 100%sRGB Non-Touch with Glass

Just called up UPS and they said still pending custom clearance, damn slow.
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I thought your configuration only takes 2 weeks delivery?
uhlaw
post Mar 19 2021, 01:06 PM

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QUOTE(gu~wak_zhai @ Mar 19 2021, 12:58 PM)
they offer 3% refund for me due to delay, received it in about 6 weeks. So I paid RM2778 for the custom specs below, overall very satisfied  :thumbsup:

IdeaPad Gaming 3 (15)
RM2,864.25 FRONTLINER
Configuration Details
Processor : AMD Ryzen 7 4800H Processor (2.90GHz, Max Boost up to 4.20GHz, 8 Cores, 8MB Cache)
Operating System : Windows 10 Home Single Language 64
Operating System Language : Windows 10 Home Single Language 64 English/Simplified Chinese
Microsoft Productivity Software : Microsoft Office Home and Student 2019 Malaysia
Memory : 16GB(8+8) DDR4 3200MHz SoDIMM
First Hard Drive : 1TB Hard Drive, 5400RPM, 2.5", 7mm
Second Hard Drive : 256GB Solid State Drive, M.2 2242, PCIe-NVMe, TLC
Extra Storage Holder : HDD/SSD UIY Kit
Display : 15.6" FHD (1920x1080), IPS, Anti-glare, 250nits, 120Hz, Narrow Bezel
Display Solution : EDP Cable 120/144Hz Panel
Graphic Card : NVIDIA GeForce GTX 1650 4GB GDDR6 128bit
Camera : 720p HD 4mm Camera with Array Microphone
Color : Onyx Black
Keyboard : Keyboard Blue Backlit Black English
Wireless : Wireless 2x2 AC, Bluetooth Version 5.0 or above, Low Cost
Surface Treatment : IMR
Palmrest : PC/ABS
Battery : 3 Cell Li-Polymer Internal Battery, 45Wh
Power Cord : 135W AC Adapter (3pin)-UK
Language Pack : Publication-English/Simplified Chinese
Warranty : 1 Year Carry-in
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3% refund is their most basic negotiation.
I did negotiation with them using concept of opportunity cost to get 5%. Finally today approved 7% for me.
uhlaw
post Mar 19 2021, 01:07 PM

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QUOTE(Dixon93 @ Mar 19 2021, 12:51 PM)
Yeah got trolled. Product page shows 2 week. After ordered until now almost two months still belum sampai. Product page updated to ships within ten weeks.
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Try email CS and get some refund.

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