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 ShopeePay, New wallet for shopee

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beLIEve
post Dec 21 2021, 04:09 PM

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QUOTE(cybpsych @ Dec 21 2021, 04:02 PM)
dont waste time with the troll  biggrin.gif

anyways, shopee MY office is at MV City. the most you can enter is the meeting rooms outside the lobby for discussions biggrin.gif internal depts defniitely off limit  sweat.gif

AFAIK, the developers for shopee app are based in Singapore.

not sure about shopeepay dev team; probably they setup separate local team or development still goes back to their centralized dev team in SG too --- while local team is regulatory/product teams to coordinate the feature development with SG dev team.
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haha i've some time to spare today mah.

Yup, most warez are developed in HQ, unless partially outsourced to India. They were hiring QA here (found on Google search), so I had to zip my mouth. And of course, strictly no visitors allowed to loiter around. More or less same like my former company.
beLIEve
post Dec 21 2021, 05:26 PM

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QUOTE(richyiu @ Dec 21 2021, 05:15 PM)
today i got reply from shopee CS regarding shopeepay limit, i told them i only spend around 2.5K, ask them check why reach limit already, they reply reloading count too.........

then i ask again is it if i top up 4999, then my shopeepay limit reach, i cannot use shopeepay for that month. the answer from CS is YES.
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Ask them, if they earn 5k a month and work/spend amounting 5k, are they declaring income tax as 15k?

Anyway, goto complaints Dept, if still foolish response, then you can bank negara them.

https://help.shopee.com.my/my/s/article/Is-...using-ShopeePay

Daily transaction limit includes your order payment, transfer to other users, offline payments and withdrawals.


This post has been edited by beLIEve: Dec 21 2021, 05:34 PM
beLIEve
post Dec 21 2021, 05:52 PM

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QUOTE(ziling60 @ Dec 21 2021, 05:34 PM)
Is there complaint department that we can reach out to? I thought we can only reach the CS via email/live chat/phone.
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https://www.bnm.gov.my/documents/20124/5765...Sdn%2520Bhd.pdf

Apparently no, but he still have to go through that or bank negara will ask him to. (Too many complaints over small matter that should not have involved bank negara).
beLIEve
post Dec 21 2021, 06:02 PM

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QUOTE(ziling60 @ Dec 21 2021, 05:58 PM)
Then how to go around with shopeepay complaint when they dont even have oen for us to reach out to
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If me, I will write to that email and say part of bank negara's complaint and redress process lo. If the CS act dumb, that's an extra ammo for you when you go bank negara.
beLIEve
post Dec 25 2021, 11:20 AM

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QUOTE(xander83 @ Dec 25 2021, 04:41 AM)
Due to flooding in the server room in HQ hence they are restoring the service for it

Most likely earliest before New year
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Did they tell you/your source if they have offsite disaster recovery server rooms?
beLIEve
post Dec 25 2021, 02:13 PM

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QUOTE(ziling60 @ Dec 25 2021, 01:20 PM)
I hope they have, the vouchers are still on sale today loll i wonder what will happen when this issue is never resolved and customer cant redeem the voucher
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Let me guess - some will threaten with Bank Negara. whistling.gif

Others just ignore losing a few cents. Or Shoppee might extend the lifespan of these vouchers. They've done it before with the KFC vouchers back in July during MCO.
beLIEve
post Jan 1 2022, 11:15 AM

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10.19am got cashback. Around time you guys reported got coinback only

QUOTE(victorian @ Jan 1 2022, 10:37 AM)
Surprisingly so fast finish this round
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QUOTE(ziling60 @ Jan 1 2022, 10:41 AM)
Well u will never know if it finishes legitimately
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True. Did it say 20k users or less?

But traffic was unusually high last nite, indicating many went for countdown. More people go out after midnite == more spending. I even gave up queuing at the KK and went to another one with cars fully parked, i.e. no place for me to park. In the end, I kept for morning, 1 success, 1 failure.

This post has been edited by beLIEve: Jan 1 2022, 11:41 AM
beLIEve
post Jan 1 2022, 12:57 PM

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QUOTE(rojakwhacker @ Jan 1 2022, 12:48 PM)
I missed it, few minutes late, should have checked this thread, so many shoppers in supermarket today.
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#MeToo. i thought everyday 11am+ still got, 10.30am with double quota should be fine. Didnt know reduced to 12k
beLIEve
post Jan 1 2022, 01:19 PM

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QUOTE(ClarenceT @ Jan 1 2022, 01:13 PM)
You still earn 3% cashback in Shopee Coins.  smile.gif
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Already overstocked, rather not stock more for 3%

QUOTE(rojakwhacker @ Jan 1 2022, 01:01 PM)
Yes, Shopee already reduce the quota since last month.
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Didn't notice, because I think I spent at midnite last month. Would've done the same last nite if not for everywhere fully packed / long queue after countdown.

This post has been edited by beLIEve: Jan 1 2022, 01:22 PM
beLIEve
post Jan 1 2022, 02:50 PM

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QUOTE(rojakwhacker @ Jan 1 2022, 01:58 PM)
Public holiday and many users was free to wander around to spend with Shopee Pay. hmm.gif
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this time, i have to give Shoppee benefit of the doubt
beLIEve
post Jan 1 2022, 03:48 PM

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QUOTE(ziling60 @ Jan 1 2022, 03:31 PM)
Shopeepay system has just crashed during midnight, again
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ahh yes, i heard in the Kopitiam>Shoppee thread. That's why each promo they had to "unlink" ShoppeePay from the Profile page, i.e. balance not displayed. My elderly neighbor thought money missing back then. Overload loh
beLIEve
post Jan 1 2022, 04:04 PM

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QUOTE(azhar75 @ Jan 1 2022, 03:17 PM)
Azam tahun baru ker nih....?

#Wrench_is_POS_BFF
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What azam? Adding another PAM as backup or to split the Shoppee queue?
beLIEve
post Jan 1 2022, 06:17 PM

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QUOTE(azhar75 @ Jan 1 2022, 05:33 PM)
Azam menaikkan BP until upstairs... LOL...

#Wrench_is_POS_BFF
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Ooops didn't notice close shop already. Haha
beLIEve
post Jan 2 2022, 07:43 AM

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QUOTE(ziling60 @ Jan 1 2022, 11:33 PM)
Pls double check your shopeepay transaction histort to make sure your cashback was being credited. I bought the kfc 1 sen voucher and when i used it today, the cashback was not credited despite the transaction details itself indicated that i have used the voucher. This already happened second time to me. Hence pls always check especially those with 1 sen voucher
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I didn't keep track of my balance. As long as the cashback is in the transaction HIStory, it's fine right?

QUOTE(Leslie2021 @ Jan 2 2022, 12:49 AM)
Used multiple 1 sen vouchers at KK Mart and 7-eleven few hours ago. All transactions were not credited cb. Let's hope Shopee credit those cb later today
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I got mine when I used in the morning and around 7pm. At least, the $1.10-$1.50 showed up in the transaction HIStory.

QUOTE(CoronaV @ Jan 2 2022, 06:55 AM)
Used at petron , rm4 still not credited
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I wonder if they suspended these to end the $15-3. I can still see $3 in KFC. But if I were to use it and don't get cashback, there is nothing to dispute already.

Edit : got the $3 cashback

This post has been edited by beLIEve: Jan 2 2022, 08:08 AM
beLIEve
post Jan 2 2022, 09:38 AM

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QUOTE(jenern84 @ Jan 2 2022, 09:36 AM)
Can shopeepay top up with shopeepay at 711?
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as long as the cashier is willing to. Free money rclxm9.gif

In all cases, if the cashier is willing to, say, sell you items worth $1k, then allow you to return immediately, and refund you cash, then you get free cash advance $1k

This post has been edited by beLIEve: Jan 2 2022, 09:40 AM
beLIEve
post Jan 2 2022, 11:32 AM

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QUOTE(ziling60 @ Jan 2 2022, 11:07 AM)
I suggest you to check and maybe do a tally if you have the time? You will never know how bad Shopeepay system can be with their crashes. They're probably the most unstable ewallet system. If it's TnG then i will not be worried
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I was watching the balance when I spent them vouchers this morning. Got the cashback.

However, I've not received the one where coinback was awarded the entire day, the one that Shoppee say will automagically tabulate and cashback to the first 10k users. Have you received yours?
beLIEve
post Jan 2 2022, 11:13 PM

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QUOTE(ziling60 @ Jan 2 2022, 08:16 PM)
The CS was saying it's technical glitch. I waited and waited but nothing came through and then got back my cb after lodging the case with them 30 minutes later.
Before he admitted it's technical glitch, he asked me to udpdate the apps, perform troubleshoot etc all these stupid process that I dont see any sense at all. It's so obvious that their system is flawed and it's not the first times. i refused to do it/ then he went on to check and noted that a lot of users are having same complaints lolll
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Kena this problem today. Spent around 7pm, cashback in around 11pm. Did not lodge case.
beLIEve
post Jan 2 2022, 11:33 PM

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QUOTE(azhar75 @ Jan 1 2022, 05:33 PM)
Azam menaikkan BP until upstairs... LOL...

user posted image

#Wrench_is_POS_BFF
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I kena this halfway today. A reboot fixed the problem.
beLIEve
post Jan 3 2022, 01:48 AM

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QUOTE(xander83 @ Jan 3 2022, 01:25 AM)
You’re lucky as some have to wait 24hrs to get cash back  doh.gif
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Maybe many others report already

come, let me give you a hand bruce.gif
beLIEve
post Jan 3 2022, 02:26 PM

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QUOTE(chemistry @ Jan 3 2022, 02:22 PM)
Is there any new announcement regarding ShopeePay daily cashback?
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Last checked yesterday nite, dont have. So I test KFC before spend each day. Not sure if they can clawback, but I assume not.

This post has been edited by beLIEve: Jan 3 2022, 02:27 PM

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