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 ILLEGEAR Custom Performance Laptops v.4, AMD RYZEN 4800H with FREE AC Valhalla

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TSPrince J
post Dec 25 2019, 12:19 PM

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QUOTE(Lucas94 @ Dec 25 2019, 12:56 AM)
Hi Illegear team, recently purchased a Selenite and experience has been great so far.

But I need to ask, can the individual key caps be removed to clean underneath it? Thanks!!
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Hi Lucas94, thanks for your positive feedback smile.gif

Yes we may remove individual keycap and clean the switch underneath, you may contact our staff if you are unsure how to remove the keycap correctly.
Lucas94
post Dec 26 2019, 04:56 PM

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Thank you all for the quick response! Will contact the the Supportline via WA. smile.gif
Wazzzap
post Dec 29 2019, 01:32 PM

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Hey guys, my laptop suddenly couldnt detect my GTX 1060. May I know if there is any workaround for this? Currently running on the intel graphic card. Thanks.
tachlio
post Dec 29 2019, 02:46 PM

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I saw only SELENITE PRO having TB.

I got few question
1. What is the adapter weight for SELENITE PRO or OXNY PRO? (same?)
2. Does SELENITE PRO able to charge via TB(alike XPS13/15), I understand not charging while gaming/GPU intensive stuff.
3. Does SELENITE PRO able to using eGPU, any eGPU been tested?
4. Does illegear tested bettary life for SELENITE PRO or OXNY. Normal usage is playing 1080p youtube non-stop.
TSPrince J
post Dec 29 2019, 09:53 PM

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QUOTE(Wazzzap @ Dec 29 2019, 01:32 PM)
Hey guys, my laptop suddenly couldnt detect my GTX 1060. May I know if there is any workaround for this? Currently running on the intel graphic card. Thanks.
*
Hi Wazzzap,

Have you contacted our support line? 018-261 8599 (WhatsApp)

Will assist.

QUOTE(tachlio @ Dec 29 2019, 02:46 PM)
I saw only SELENITE PRO having TB.

I got few question
1. What is the adapter weight for SELENITE PRO or OXNY PRO? (same?)
2. Does SELENITE PRO able to charge via TB(alike XPS13/15), I understand not charging while gaming/GPU intensive stuff.
3. Does SELENITE PRO able to using eGPU, any eGPU been tested?
4. Does illegear tested bettary life for SELENITE PRO or OXNY. Normal usage is playing 1080p youtube non-stop.
*
Hi Tachlio,

1. Same size.
2. Yes the TB3 has charging feature.
3. Yes it can connect eGPU.
4. That depends on your display brightness and background usage & connection. Normally it can play 1080p video from 6 hours to 10 hours.
Wazzzap
post Dec 30 2019, 02:41 PM

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QUOTE(Prince J @ Dec 29 2019, 09:53 PM)
Hi Wazzzap,

Have you contacted our support line? 018-261 8599 (WhatsApp)

Will assist.

*
No reply
YVONNE@ILLEGEAR
post Dec 30 2019, 05:15 PM

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QUOTE(Wazzzap @ Dec 30 2019, 02:41 PM)
No reply
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Hi, very sorry for the late response. Anything, I can help you?

TSPrince J
post Dec 30 2019, 07:42 PM

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QUOTE(Wazzzap @ Dec 30 2019, 02:41 PM)
No reply
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Hi Wazzzap

Sorry for the late response as today we got quite a lot of accumulated messages from the weekend, i believe the support personnel is assisting on your issue via whatsapp smile.gif
TSPrince J
post Dec 30 2019, 07:42 PM

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Rejoice at the start of something new! The new year is just around the corner and we have more upcoming exciting deals and promos for you!

ILLEGEAR is giving FREE 16GB RAM, Samsung 512GB NVMe SSD and Big Discounts when you purchase a custom performance laptop & desktop this new year!

The best part? Enjoy 5% Cash Discount and 24 Month Zero Interest Installment when you configure the award-winning ILLEGEAR performance systems.

Deals are available online at https://www.illegear.com and ILLEGEAR Concept Showroom at Oval Damansara!

Offers valid until 18th January 2020 or while stock last.

user posted image

This post has been edited by Prince J: Dec 31 2019, 12:53 AM
tachlio
post Dec 30 2019, 09:22 PM

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QUOTE(Prince J @ Dec 29 2019, 09:53 PM)
Hi Wazzzap,

Have you contacted our support line? 018-261 8599 (WhatsApp)

Will assist.
Hi Tachlio,

1. Same size.
2. Yes the TB3 has charging feature.
3. Yes it can connect eGPU.
4. That depends on your display brightness and background usage & connection. Normally it can play 1080p video from 6 hours to 10 hours.
*
Please advise #1 weight.

AZIM@ILLEGEAR
post Dec 31 2019, 10:08 AM

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Hi tachlio, kindly note that both Onyx Pro and Selenite Pro are using the same 230W adapter and it weighs at ±200g.
Braxton__
post Dec 31 2019, 05:31 PM

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Hi there ZM Fong, I'm planning on getting the Prodigy for gaming and I was wondering if you recommend it for CSGO and Left 4 Dead 2? You said that it thermal throttles after a while of playing CSGO which worries me. I plan on keeping the laptop for 4/5 years minimum.

Would you recommend prodigy or raven se-r instead?





QUOTE(ZM Fong @ Apr 25 2019, 12:20 PM)
REVIEWS

Laguna SE
https://genexisx.blogspot.com/2019/10/revie...-9750h-rtx.html

Raven SE-R
https://linustechtips.com/main/topic/110193...9750h-rtx-2060/

Selenite
» Click to show Spoiler - click again to hide... «


Onyx
» Click to show Spoiler - click again to hide... «


Rogue
» Click to show Spoiler - click again to hide... «


Prodigy
» Click to show Spoiler - click again to hide... «

*
Braxton__
post Dec 31 2019, 05:46 PM

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Anyone have experience with the Prodigy? I am planning on buying this laptop for CSGO mainly. I read ZM Fong's review stating that it thermal throttles after a while which is not good.

Should i just get the Raven SE-R instead?
TSPrince J
post Dec 31 2019, 06:45 PM

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ILLEGEAR SELENITE PRO REVIEW with BENCHMARK RESULTS by TECH CRITTER



This post has been edited by Prince J: Jan 1 2020, 01:26 PM
ZM Fong
post Jan 1 2020, 12:32 AM

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QUOTE(Braxton__ @ Dec 31 2019, 05:31 PM)
Hi there ZM Fong, I'm planning on getting the Prodigy for gaming and I was wondering if you recommend it for CSGO and Left 4 Dead 2? You said that it thermal throttles after a while of playing CSGO which worries me. I plan on keeping the laptop for 4/5 years minimum.

Would you recommend prodigy or raven se-r instead?
*
QUOTE(Braxton__ @ Dec 31 2019, 05:46 PM)
Anyone have experience with the Prodigy? I am planning on buying this laptop for CSGO mainly. I read ZM Fong's review stating that it thermal throttles after a while which is not good.

Should i just get the Raven SE-R instead?
*
Please refer to the latest thermal testing. Thermals are fine even when compared to non thin and light

I'll also plan to revisit Raven SE-R soon since the 180W adapter I tested won't provide enough juice for Tongfang GPU Boost (2060 to 115W)
Wazzzap
post Jan 2 2020, 06:55 PM

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hey guys, recently i just bought COD modern warfare and then tested on MShybrid and discrete graphic. When I am on MShybrid I tend to get higher FPS as compared to discrete, I felt the gameplay is much smoother during MShybrid. Is it supposed to be like that?

I am on S5 i7 6th gen GTX 1060 16GB Ram
AZIM@ILLEGEAR
post Jan 3 2020, 12:59 PM

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QUOTE(Wazzzap @ Jan 2 2020, 06:55 PM)
hey guys, recently i just bought COD modern warfare and then tested on MShybrid and discrete graphic. When I am on MShybrid I tend to get higher FPS as compared to discrete, I felt the gameplay is much smoother during MShybrid. Is it supposed to be like that?

I am on S5 i7 6th gen GTX 1060 16GB Ram
*
Hi Wazzzap, it should be the other way around actually but this phenomenon might be due to a GeForce driver conflict as well.

May I know since when have you noticed this behaviour & have you informed our Support Line regarding this matter?
holymushroom
post Jan 3 2020, 03:02 PM

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tips for those using USB C as usb extension hub for laguna (not laguna SE).

Remember to switch off your power supply before the laptop shutdown/hibernate completely. if not the usb c will continue to supply power until the battery finish. (this happen if i switch off power after laptop shutdown/hibernate completely)

contacted support last time, they say unfortunately this laguna doesnt have the option to turn off usb C, so this might be the best workaround for laguna user...

This post has been edited by holymushroom: Jan 3 2020, 03:04 PM
Wazzzap
post Jan 3 2020, 07:49 PM

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QUOTE(AZIM@ILLEGEAR @ Jan 3 2020, 12:59 PM)
Hi Wazzzap, it should be the other way around actually but this phenomenon might be due to a GeForce driver conflict as well.

May I know since when have you noticed this behaviour & have you informed our Support Line regarding this matter?
*
Have not inform. Will do so. Thanks.
isis
post Jan 6 2020, 01:08 AM

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Am planning to get the Selenite pro with 2070, but at the moment still not enough budget saved.

Will there be another promotion after the current ends? Say a CNY promotion?

Looking to purchase some time end of Feb / early March.

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