I had an order that was guaranteed or expected (either, can't recall which is the term) to be delivered by 20 Nov. I just received it and I checked in Lazada app but couldn't find an option to claim Lazcash. Did they change this for late deliveries?

Laz's very likely gonna lose the payday battle tonight..

Not like laz really care of payday thing tho, maybe they now focusing on 12.12 year end sales instead

Shopee as always having almost infinite budget for weekly sales like double digits, mid month and payday all altogether

Lol. No discounts.

How to get this, for items you cannot find on the page?

Sometimes I click through related item - once or twice got get, but most of the times not.

Note: Yes I know, this is limited to Mall only.



This post has been edited by contestchris: Nov 25 2025, 12:04 PM

I think you need to purchase something from lazmall to get this RM10.

played lazland 1 month, just now when i want to exchange price showing out of stock...anyone know how long restock? or daily 12am restock?

It could take few days for that to restock (excluding another period of wait time after "place order" once restock)

Got release from lokap.

Anyone ever had their Lazland prize cancelled? Mine was cancelled today without any offer to change to other gift or even Lazcash



What are my options? Customer service said Lazada is not going to do anything. Really crap played for so long and got this

Mine's due but I let it be at 0.04% left. A bit scared to change now unless discount vouchers are usable first..

I think u talked to chat robot , right?
please summon human, and try again. (althought final result could be similar.. )

yeah cleo's a bot bro, just type in "speak to agent" until you get an actual human

also sometimes I just chose bm since if you stick with english you're gonna get either pinoys or some other nationality that'd just confuse you even more

This post has been edited by olivur: Nov 28 2025, 01:43 PM

my sister's milo got delivered recently, like two days ago or so

she claimed it on the 14th though, par the course for that shop though

This is already a customer specialist named Aoi, haha. Not sure its AI or real human tho. Haiz...

Converted my Lazpaylater Atome to Lazadapay Fin. Later realized I had excess balance in my Lazpaylater Atome that I overpaid 2 years ago. Emailed Atome to withdraw. Successfully to get my money back in 4 days

This post has been edited by fuddle_duddle: Nov 28 2025, 08:00 PM

so, human it is. can be sacked and replaced by AI. All copy&paste answer

Maybe try another human ? (if u got plenty of free time)
if still similar result , maybe it's time to move on. (Unlikely u will go to tribunal just for the free gift, ya, lazzieda r counting on that.)
BTW, from bright side, u didn't lost any money .